Ubuntu freeze randomly
Affects | Status | Importance | Assigned to | Milestone | |
---|---|---|---|---|---|
linux-hwe-6.2 (Ubuntu) |
New
|
Undecided
|
Unassigned | ||
nvidia-graphics-drivers-535 (Ubuntu) |
New
|
Undecided
|
Unassigned |
Bug Description
Sometimes happens when I leave it (probably screen lock), sometimes happens when I about to shutdown, sometimes happens when running. The log shows it is related to xorg or nvidia.
ProblemType: Bug
DistroRelease: Ubuntu 22.04
Package: xorg 1:7.7+23ubuntu2
ProcVersionSign
Uname: Linux 6.2.0-37-generic x86_64
NonfreeKernelMo
.proc.driver.
.proc.driver.
.proc.driver.
.proc.driver.
.proc.driver.
.proc.driver.
.proc.driver.
NVRM version: NVIDIA UNIX x86_64 Kernel Module 535.129.03 Thu Oct 19 18:56:32 UTC 2023
GCC version: gcc version 11.4.0 (Ubuntu 11.4.0-
ApportVersion: 2.20.11-0ubuntu82.5
Architecture: amd64
BootLog: Error: [Errno 13] Permission denied: '/var/log/boot.log'
CasperMD5CheckR
CompositorRunning: None
CurrentDesktop: ubuntu:GNOME
Date: Wed Dec 6 10:53:21 2023
DistUpgraded: Fresh install
DistroCodename: jammy
DistroVariant: ubuntu
DkmsStatus:
nvidia/535.129.03, 5.15.0-89-generic, x86_64: installed
nvidia/535.129.03, 6.2.0-36-generic, x86_64: installed
nvidia/535.129.03, 6.2.0-37-generic, x86_64: installed
ExtraDebuggingI
GpuHangFrequency: Several times a day
GpuHangReproduc
GpuHangStarted: Within the last few days
GraphicsCard:
Intel Corporation CometLake-H GT2 [UHD Graphics] [8086:9bc4] (rev 05) (prog-if 00 [VGA controller])
Subsystem: Hewlett-Packard Company CometLake-H GT2 [UHD Graphics] [103c:878e]
NVIDIA Corporation TU106M [GeForce RTX 2060 Max-Q] [10de:1f12] (rev a1) (prog-if 00 [VGA controller])
Subsystem: Hewlett-Packard Company TU106M [GeForce RTX 2060 Max-Q] [103c:878e]
InstallationDate: Installed on 2021-06-05 (913 days ago)
InstallationMedia: Ubuntu 20.04.2.0 LTS "Focal Fossa" - Release amd64 (20210209.1)
MachineType: HP HP ENVY Laptop 15-ep0xxx
ProcKernelCmdLine: BOOT_IMAGE=
SourcePackage: xorg
Symptom: display
Title: Xorg freeze
UpgradeStatus: No upgrade log present (probably fresh install)
dmi.bios.date: 07/30/2021
dmi.bios.release: 15.7
dmi.bios.vendor: AMI
dmi.bios.version: F.07
dmi.board.
dmi.board.name: 878E
dmi.board.vendor: HP
dmi.board.version: 18.33
dmi.chassis.type: 10
dmi.chassis.vendor: HP
dmi.chassis.
dmi.ec.
dmi.modalias: dmi:bvnAMI:
dmi.product.family: 103C_5335KV HP ENVY
dmi.product.name: HP ENVY Laptop 15-ep0xxx
dmi.product.sku: 16P91PA#AR6
dmi.sys.vendor: HP
version.compiz: compiz N/A
version.libdrm2: libdrm2 2.4.113-
version.
version.
version.
version.
version.
version.
version.
version.
affects: | ubuntu → xorg (Ubuntu) |
Thank you for taking the time to report this bug and helping to make Ubuntu better. It sounds like some part of the system has crashed. To help us find the cause of the crash please follow these steps:
1. Run these commands:
journalctl -b0 > journal.txt
journalctl -b-1 > prevjournal.txt
and attach the resulting text files here.
2. Look in /var/crash for crash files and if found run:
ubuntu-bug YOURFILE.crash
Then tell us the ID of the newly-created bug.
3. If step 2 failed then look at https:/ /errors. ubuntu. com/user/ ID where ID is the content of file /var/lib/ whoopsie/ whoopsie- id on the machine. Do you find any links to recent problems on that page? If so then please send the links to us.
Please take care to avoid attaching .crash files to bugs as we are unable to process them as file attachments. It would also be a security risk for yourself.