Firmware updater not launching

[grivel]

Updated to 23.10, first the advertised firmware updater was nowhere to be found, so I installed the snap by hand. It doesn't launch, a window opens and a spinning wheel is shown, but no success launching the application.

[grivel (cleancomputer-ch)]

Initially, thanks for your work and effort.

First, no problems but after two or three light update.
Second, I test or run for information FW-UPD.

After, I show have one of them about my drivers needed to be updated (UEFI for DBX).
Ok, I decided not for me because I turned off the Secure Boot for my situation.

The next days I give this situation

2023-12-03 18:16:59 upgrade fwupd-signed:amd64 1.52+1.4-1 1.52+1.4-1
2023-12-03 18:16:59 status half-configured fwupd-signed:amd64 1.52+1.4-1
2023-12-03 18:16:59 status unpacked fwupd-signed:amd64 1.52+1.4-1
2023-12-03 18:16:59 status half-installed fwupd-signed:amd64 1.52+1.4-1
2023-12-03 18:16:59 status unpacked fwupd-signed:amd64 1.52+1.4-1
2023-12-03 18:16:59 startup packages configure
2023-12-03 18:16:59 configure fwupd-signed:amd64 1.52+1.4-1 <none>
2023-12-03 18:16:59 status unpacked fwupd-signed:amd64 1.52+1.4-1
2023-12-03 18:16:59 status half-configured fwupd-signed:amd64 1.52+1.4-1
2023-12-03 18:16:59 status installed fwupd-signed:amd64 1.52+1.4-1

2023-12-03 18:16:04 upgrade fwupd:amd64 1.9.5-1 1.9.5-1
2023-12-03 18:16:04 status half-configured fwupd:amd64 1.9.5-1
2023-12-03 18:16:04 status unpacked fwupd:amd64 1.9.5-1
2023-12-03 18:16:04 status half-installed fwupd:amd64 1.9.5-1
2023-12-03 18:16:04 status triggers-pending dbus:amd64 1.14.10-1ubuntu1
2023-12-03 18:16:04 status triggers-pending hicolor-icon-theme:all 0.17-2
2023-12-03 18:16:04 status triggers-pending man-db:amd64 2.11.2-3
2023-12-03 18:16:04 status unpacked fwupd:amd64 1.9.5-1
2023-12-03 18:16:04 startup packages configure
2023-12-03 18:16:04 configure fwupd:amd64 1.9.5-1 <none>
2023-12-03 18:16:04 status unpacked fwupd:amd64 1.9.5-1
2023-12-03 18:16:04 status half-configured fwupd:amd64 1.9.5-1
2023-12-03 18:16:05 status installed fwupd:amd64 1.9.5-1

So sorry I hope it's enough :-) .

[Ubuntu Foundations Team Bug Bot (crichton)]

Thank you for taking the time to report this bug and helping to make Ubuntu better. It seems that your bug report is not filed about a specific source package though, rather it is just filed against Ubuntu in general. It is important that bug reports be filed about source packages so that people interested in the package can find the bugs about it. You can find some hints about determining what package your bug might be about at https://wiki.ubuntu.com/Bugs/FindRightPackage. You might also ask for help in the #ubuntu-bugs irc channel on Libera.chat.

To change the source package that this bug is filed about visit https://bugs.launchpad.net/ubuntu/+bug/2045508/+editstatus and add the package name in the text box next to the word Package.

[This is an automated message. I apologize if it reached you inappropriately; please just reply to this message indicating so.]

[Paul White (paulw2u)]

grivel, leaving this filed against the Ubuntu project without a specific package won't attract the attention of the developers that can help with the reported issue so I'm adding the 'firmware-updater' project and the fwupd package as a backup.

[Mario Limonciello (superm1)]

Did you happen to enable FDE in the installer?

[Mario Limonciello (superm1)]

If so; it's these bugs:

https://github.com/canonical/ubuntu-desktop-installer/issues/2370
https://github.com/canonical/ubuntu-desktop-installer/issues/2371

If you didn't, does

# fwupdmgr get-devices

work?