lubuntu noble calamares failure

Bug #2044587 reported by Chris Guiver
6
This bug affects 1 person
Affects Status Importance Assigned to Milestone
calamares (Ubuntu)
Expired
Undecided
Unassigned

Bug Description

Lubuntu noble re-install (attempted non-destructive) on
- hp prodesk 600 g3 sff (i5-7500, 8gb, nvidia geforce gt710 (gk208b) + intel graphics 630)

** expected result

Install completes; reboot into new system

** actual outcome

Error messages are as follows

---
Command <i>apt install -y --no-upgrade -o Acquire::gpgv::Options::=--ignore-time-conflict shim-signed</i> finished with exit code 100.
Output:
WARNING: apt does not have a stable CLI interface. Use with caution in scripts.

Reading package lists...
Building dependency tree...
Reading state information...
The following NEW packages will be installed:
  shim-signed
0 upgraded, 1 newly installed, 0 to remove and 0 not upgraded.
Need to get 0 B/663 kB of archives.
After this operation, 4837 kB of additional disk space will be used.
Get:1 cdrom://Lubuntu 24.04 _Noble Numbat_ - Daily amd64 (20231124) noble/main amd64 shim-signed amd64 1.56+15.7-0ubuntu1 [663 kB]
Preconfiguring packages ...
E: Can not write log (Is /dev/pts mounted?) - posix_openpt (19: No such device)
Selecting previously unselected package shim-signed.
(Reading database ... 275142 files and directories currently installed.)
Preparing to unpack .../shim-signed_1.56+15.7-0ubuntu1_amd64.deb ...
Unpacking shim-signed (1.56+15.7-0ubuntu1) ...
Setting up shim-signed (1.56+15.7-0ubuntu1) ...
Installing grub to /boot/efi.
Installing for x86_64-efi platform.
Installation finished. No error reported.
Error! The module/version combo: nvidia-470.223.02/6.5.0-9-generic is not located in the DKMS tree.

shim-signed: failed to prepare dkms module for signing; ignoring.
  module: nvidia/470.223.02/6.5.0-9-generic
  kernel: 6.5.0-9-generic
Unknown terminal: qterminal
Check the TERM environment variable.
Also make sure that the terminal is defined in the terminfo database.
Alternatively, set the TERMCAP environment variable to the desired
termcap entry.
debconf: whiptail output the above errors, giving up!
dpkg: error processing package shim-signed (--configure):
 installed shim-signed package post-installation script subprocess returned error exit status 255
Errors were encountered while processing:
 shim-signed
E: Sub-process /usr/bin/dpkg returned an error code (1)
---

ProblemType: Bug
DistroRelease: Ubuntu 24.04
Package: calamares 3.3.0-alpha6-0ubuntu1
ProcVersionSignature: Ubuntu 6.5.0-9.9-generic 6.5.3
Uname: Linux 6.5.0-9-generic x86_64
.etc.calamares.modules.after_bootloader_context.conf:
 ---
 dontChroot: false
 timeout: 120
 firmwareType:
     "*": "-rm ${ROOT}/home/${USER}/Desktop/lubuntu-calamares.desktop"
.etc.calamares.modules.finished.conf:
 ---
 restartNowMode: user-checked
 restartNowCommand: "systemctl -i reboot"
.etc.calamares.modules.fstab.conf:
 crypttabOptions: luks,keyscript=/bin/cat
 efiMountOptions: umask=0077
.etc.calamares.modules.shellprocess_logs.conf:
 ---
 dontChroot: true
 timeout: 30
 script:
     - calamares-logs-helper ${ROOT}
.etc.calamares.modules.unpackfs.conf:
 ---
 unpack:
     - source: "/cdrom/casper/filesystem.squashfs"
         sourcefs: "squashfs"
         destination: ""
ApportVersion: 2.27.0-0ubuntu6
Architecture: amd64
CasperMD5CheckResult: pass
CasperVersion: 1.487
CurrentDesktop: LXQt
Date: Sat Nov 25 14:56:33 2023
LiveMediaBuild: Lubuntu 24.04 "Noble Numbat" - Daily amd64 (20231124)
RelatedPackageVersions:
 calamares-settings-ubuntu-common 1:24.04.8
 calamares-settings-lubuntu 1:24.04.8
 xfsprogs 6.5.0-1
 btrfs-progs 6.3.2-1
SourcePackage: calamares
UpgradeStatus: No upgrade log present (probably fresh install)

Revision history for this message
Chris Guiver (guiverc) wrote :
description: updated
description: updated
Revision history for this message
Simon Quigley (tsimonq2) wrote :

This isn't a Calamares issue my friend, it is an NVIDIA DKMS issue ;)

Error! The module/version combo: nvidia-470.223.02/6.5.0-9-generic is not located in the DKMS tree.

shim-signed: failed to prepare dkms module for signing; ignoring.
  module: nvidia/470.223.02/6.5.0-9-generic
  kernel: 6.5.0-9-generic

Unless you're suggesting we should do more automatic driver inclusion?

Changed in calamares (Ubuntu):
status: New → Incomplete
Revision history for this message
Chris Guiver (guiverc) wrote (last edit ):

The message I pasted

---
Command <i>apt install -y --no-upgrade -o Acquire::gpgv::Options::=--ignore-time-conflict shim-signed</i> finished with exit code 100.
Output:
WARNING: apt does not have a stable CLI interface. Use with caution in scripts.
---

doesn't highlight this, we maybe need to add a page on discourse where we can point end-users too, maybe even mention in release notes (though not sure I'd like messing up release notes with it)

not sure how I'd write it up though.. what end-users would search for in this case if they encountered this issue.. would users consider the 'nvidia' card in their box etc.. if they actually know what card is in their box (for me it's a hp prodesk, they all look alike & I can't remember what's in each one)..

I don't remember this install; ISO date listed above is 20231124 where I just checked and the box I think this install is for has a running system with an install from 20231127

Revision history for this message
Ubuntu QA Website (ubuntuqa) wrote :

This bug has been reported on the Ubuntu ISO testing tracker.

A list of all reports related to this bug can be found here:
http://iso.qa.ubuntu.com/qatracker/reports/bugs/2044587

tags: added: iso-testing
Revision history for this message
Launchpad Janitor (janitor) wrote :

[Expired for calamares (Ubuntu) because there has been no activity for 60 days.]

Changed in calamares (Ubuntu):
status: Incomplete → Expired
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