Attempt to configure apt results in installation failure

[Leó Kolbeinsson]

Attempt to configure apt results in installation failure.

Testing Kubuntu Noble daily ISO dated 22-11-2023 received 2 errors and the install crashed.

1. apt configuration problem
2. the installer encountered an unrecoverable error

see also attached screenshots

ProblemType: Bug
DistroRelease: Ubuntu 24.04
Package: subiquity (unknown)
ProcVersionSignature: Ubuntu 6.5.0-9.9-generic 6.5.3
Uname: Linux 6.5.0-9-generic x86_64
ApportVersion: 2.27.0-0ubuntu6
Architecture: amd64
CasperMD5CheckResult: pass
CasperVersion: 1.487
CurrentDesktop: KDE
Date: Wed Nov 22 10:04:55 2023
LiveMediaBuild: Kubuntu 24.04 "Noble Numbat" - Daily amd64 (20231122)
SourcePackage: subiquity
UpgradeStatus: No upgrade log present (probably fresh install)

[Leó Kolbeinsson (leok)]

and screenshot # 2

[Leó Kolbeinsson (leok)]

Attached is syslog

[Olivier Gayot (ogayot)]

Hello leok,

Thank you for your bug report. Are you able to upload a copy of the /var/log/installer directory + a copy of the journal? The logs were not captured unfortunately.

There seems to be something wrong with today's ISOs (see bug 2044239) so maybe it also affects kubuntu images.

Thanks,
Olivier

[Leó Kolbeinsson (leok)]

Hello Olivier -

Sorry the /var/log/installer directory is non-existint and the journal directory empty as well.

Will attempt to install on another nachine and see what happens.

[Leó Kolbeinsson (leok)]

Further to comment # 5 -

Attempt to install on machine # 2 - another crash - no logs and also nothing in writable partition on usb media.

[Jane Atkinson (irihapeti)]

I encountered it also. No logs here, either.

[Olivier Gayot (ogayot)]

I'm a bit confused. When I look at the syslog file that you shared, I see no occurrences of subiquity/ubuntu-desktop-installer but ubiquity seems to be running.

It looks more of a image building problem. Do you have more info?

[Leó Kolbeinsson (leok)]

Olivier - yes it looks like an image building problem to me as well - at any rate tested this with latest
Kubuntu daily ISO dated 23-11-2023 with no errors.

[Ubuntu QA Website (ubuntuqa)]

This bug has been reported on the Ubuntu ISO testing tracker.

A list of all reports related to this bug can be found here:
http://iso.qa.ubuntu.com/qatracker/reports/bugs/2044251