package linux-image-6.2.0-37-generic 6.2.0-37.38 failed to install/upgrade: run-parts: /etc/kernel/postinst.d/dkms exited with return code 11

[Paulo Abadie Guedes]

Maybe the issue is related to power saving. The system tried to download and update a package (new kernel image), AFAIK, without my intervention. Then one of the DKMS steps failed, and the install procedure failed. the dmesg command shows nothing particularly interesting.

ProblemType: Package
DistroRelease: Ubuntu 23.04
Package: linux-image-6.2.0-37-generic 6.2.0-37.38
ProcVersionSignature: Ubuntu 6.2.0-36.37-generic 6.2.16
Uname: Linux 6.2.0-36-generic x86_64
NonfreeKernelModules: nvidia_modeset nvidia
ApportVersion: 2.26.1-0ubuntu2.1
Architecture: amd64
AudioDevicesInUse:
 USER PID ACCESS COMMAND
 /dev/snd/controlC1: pag 2341 F.... wireplumber
 /dev/snd/controlC0: pag 2341 F.... wireplumber
 /dev/snd/seq: pag 2330 F.... pipewire
CRDA: N/A
CasperMD5CheckResult: pass
Date: Tue Nov 21 19:12:16 2023
ErrorMessage: run-parts: /etc/kernel/postinst.d/dkms exited with return code 11
InstallationDate: Installed on 2022-09-13 (434 days ago)
InstallationMedia: Ubuntu 22.04.1 LTS "Jammy Jellyfish" - Release amd64 (20220809.1)
MachineType: SAMSUNG ELECTRONICS CO., LTD. 550XCJ/550XCR
ProcFB: 0 i915drmfb
ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-6.2.0-36-generic root=/dev/mapper/vg1_ssd-lv1_root ro quiet splash vt.handoff=7
PulseList: Error: command ['pacmd', 'list'] failed with exit code 1: No PulseAudio daemon running, or not running as session daemon.
Python3Details: /usr/bin/python3.11, Python 3.11.4, python3-minimal, 3.11.2-1
PythonDetails: N/A
RelatedPackageVersions: grub-pc 2.06-2ubuntu16
SourcePackage: dkms
Title: package linux-image-6.2.0-37-generic 6.2.0-37.38 failed to install/upgrade: run-parts: /etc/kernel/postinst.d/dkms exited with return code 11
UpgradeStatus: Upgraded to lunar on 2023-06-05 (169 days ago)
dmi.bios.date: 12/29/2020
dmi.bios.release: 5.16
dmi.bios.vendor: American Megatrends Inc.
dmi.bios.version: P11RFH.051.201229.HC
dmi.board.asset.tag: No Asset Tag
dmi.board.name: NP550XCJ-XS2BR
dmi.board.vendor: SAMSUNG ELECTRONICS CO., LTD.
dmi.board.version: SGLA664A0C-C01-G003-S0001+10.0.19041
dmi.chassis.asset.tag: No Asset Tag
dmi.chassis.type: 10
dmi.chassis.vendor: SAMSUNG ELECTRONICS CO., LTD.
dmi.chassis.version: N/A
dmi.modalias: dmi:bvnAmericanMegatrendsInc.:bvrP11RFH.051.201229.HC:bd12/29/2020:br5.16:svnSAMSUNGELECTRONICSCO.,LTD.:pn550XCJ/550XCR:pvrP11RFH:rvnSAMSUNGELECTRONICSCO.,LTD.:rnNP550XCJ-XS2BR:rvrSGLA664A0C-C01-G003-S0001+10.0.19041:cvnSAMSUNGELECTRONICSCO.,LTD.:ct10:cvrN/A:skuSCAI-A5A5-A5A5-A5A5-PRFH:
dmi.product.family: Notebook 5 Series
dmi.product.name: 550XCJ/550XCR
dmi.product.sku: SCAI-A5A5-A5A5-A5A5-PRFH
dmi.product.version: P11RFH
dmi.sys.vendor: SAMSUNG ELECTRONICS CO., LTD.

[Paulo Abadie Guedes (paulo.guedes)]

Right after submitting this bug (and before doing anything else) I ran a manual "apt update/apt upgrade", just in case.

To my surprise, the package installed cleanly (see attachment)
Really can't explain why it failed before. I didn't even rebooted the machine, so... no clue about why it worked now, after having failed previously.

Any ideas?
Anyway, hope this might be somehow useful for the developers/maintainers of this package.

Should it be closed right away?
Thanks!
Paulo

[Launchpad Janitor (janitor)]

Status changed to 'Confirmed' because the bug affects multiple users.