ubuntu-bug does not allow for reporting a bug in "other software" manually giving a symptom description
| Affects | Status | Importance | Assigned to | Milestone | |
|---|---|---|---|---|---|
| Apport |
Triaged
|
Low
|
Unassigned | ||
| apport (Ubuntu) |
Triaged
|
Low
|
Unassigned | ||
Bug Description
the man page of ubuntu-
When I try to report a bug in some general program that is not related to the other 9 categories - which is most of the 10000 apps in Ubuntu - I must chose "Other Problem" - but in contrary to the man page that tells me I am asked about further things, I only get "You need to specific the pakacge or PID".
I currently try to report a bug in the things that identifies itself as "Ubuntu Software" in the Dock, but I have no idea what its correct program or package name is, and have no idea how to find that. In PS there is no process with "ubuntu" or "software" in its name.
ProblemType: Bug
DistroRelease: Ubuntu 23.10
Package: apport 2.27.0-0ubuntu5
ProcVersionSign
Uname: Linux 6.2.0-1015-
ApportVersion: 2.27.0-0ubuntu5
Architecture: amd64
CasperMD5CheckR
CurrentDesktop: ubuntu:GNOME
Date: Tue Nov 21 14:38:42 2023
InstallationDate: Installed on 2023-08-21 (92 days ago)
InstallationMedia: Ubuntu 23.04 "Lunar Lobster" - Release amd64 (20230418)
PackageArchitec
ProcEnviron:
LANG=en_US.UTF-8
PATH=(custom, no user)
SHELL=/bin/bash
TERM=xterm-
XDG_RUNTIME_
RebootRequiredPkgs: Error: path contained symlinks.
SourcePackage: apport
UpgradeStatus: Upgraded to mantic on 2023-11-05 (16 days ago)
| Henning Sprang (henning) wrote | #1 |
| Benjamin Drung (bdrung) wrote | #2 |
| Changed in apport (Ubuntu): | |
| status: | New → Triaged |
| importance: | Undecided → Low |
| Changed in apport: | |
| importance: | Undecided → Low |
| status: | New → Triaged |
| milestone: | none → 2.28.0 |
| Changed in apport: | |
| milestone: | 2.28.0 → none |
| Changed in apport: | |
| milestone: | none → 2.28.1 |
| Changed in apport: | |
| milestone: | 2.28.1 → none |
Thank you for taking the time to report this bug and contributing to Ubuntu. I can reproduce your steps and Apport behaves poorly for that use case. Following steps should be implemented to address this bug:
1. Improve the message "You need to specific the pakacge or PID" to state that it should be on the command line and it also should mention the --window option.
2. Fix --window option to work also on Wayland. (bug #1838372)
3. Instead of printing the error message, guide the user in the UI.
To anwser your other question and help your initial task:
ubuntu-bug and apport-bug are the same (one is a symlink to the other).
The program name of "Ubuntu Software" is snap-store.