Installation failed - external command finished with errors

Bug #2044006 reported by Leó Kolbeinsson
12
This bug affects 2 people
Affects Status Importance Assigned to Milestone
calamares-settings-ubuntu (Ubuntu)
Fix Released
Critical
Aaron Rainbolt

Bug Description

Testing Lubuntu Noble daily ISO dated 20-11-2023

As the install was completing the following error was received : "Installation failed - external command finished with errors" see attached screenshot

ProblemType: Bug
DistroRelease: Ubuntu 24.04
Package: calamares 3.3.0-alpha4-0ubuntu3
ProcVersionSignature: Ubuntu 6.5.0-9.9-generic 6.5.3
Uname: Linux 6.5.0-9-generic x86_64
.etc.calamares.modules.after_bootloader_context.conf:
 ---
 dontChroot: false
 timeout: 120
 firmwareType:
     "*": "-rm ${ROOT}/home/${USER}/Desktop/lubuntu-calamares.desktop"
.etc.calamares.modules.finished.conf:
 ---
 restartNowMode: user-checked
 restartNowCommand: "systemctl -i reboot"
.etc.calamares.modules.fstab.conf:
 crypttabOptions: luks,keyscript=/bin/cat
 efiMountOptions: umask=0077
.etc.calamares.modules.shellprocess_logs.conf:
 ---
 dontChroot: true
 timeout: 30
 script:
     - calamares-logs-helper ${ROOT}
.etc.calamares.modules.unpackfs.conf:
 ---
 unpack:
     - source: "/cdrom/casper/filesystem.squashfs"
         sourcefs: "squashfs"
         destination: ""
ApportVersion: 2.27.0-0ubuntu6
Architecture: amd64
CasperMD5CheckResult: pass
CasperVersion: 1.487
CurrentDesktop: LXQt
Date: Mon Nov 20 17:18:18 2023
LiveMediaBuild: Lubuntu 24.04 "Noble Numbat" - Daily amd64 (20231120)
RelatedPackageVersions:
 calamares-settings-ubuntu-common 1:24.04.6
 calamares-settings-lubuntu 1:24.04.6
 xfsprogs 6.3.0-1ubuntu1
 btrfs-progs 6.3.2-1
SourcePackage: calamares
UpgradeStatus: No upgrade log present (probably fresh install)

Revision history for this message
Leó Kolbeinsson (leok) wrote :
Revision history for this message
Aaron Rainbolt (arraybolt3) wrote :

Pretty sure this is my fault - I changed Calamares to use `sudo -E` rather than `pkexec` to launch it, which makes the theming right but also puts the installation log in a different location. I didn't realize I'd need to update calamares-logs-helper to match.

Changed in calamares (Ubuntu):
assignee: nobody → Aaron Rainbolt (arraybolt3)
Revision history for this message
Launchpad Janitor (janitor) wrote :

Status changed to 'Confirmed' because the bug affects multiple users.

Changed in calamares (Ubuntu):
status: New → Confirmed
Revision history for this message
Simon Quigley (tsimonq2) wrote :

We should use lxqt-sudo -E instead.

Changed in calamares (Ubuntu):
importance: Undecided → Critical
Dan Simmons (kc2bez)
Changed in calamares (Ubuntu):
status: Confirmed → Fix Released
affects: calamares (Ubuntu) → calamares-settings-ubuntu (Ubuntu)
Revision history for this message
Ubuntu QA Website (ubuntuqa) wrote :

This bug has been reported on the Ubuntu ISO testing tracker.

A list of all reports related to this bug can be found here:
http://iso.qa.ubuntu.com/qatracker/reports/bugs/2044006

tags: added: iso-testing
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