Upgrading from 23.04 to 23.10, using xorg desktop. Getting Broken ubuntu-desktop:amd64 in apt.log, upgrade fails

Bug #2043150 reported by stormhike
36
This bug affects 7 people
Affects Status Importance Assigned to Milestone
ubuntu-release-upgrader (Ubuntu)
Confirmed
Undecided
Unassigned

Bug Description

Upgrading from 23.04 to 23.10, using xorg desktop. Upgrade fails.
Had to disable PPA for Vivaldi, that's not a problem.
Did not use ppa-purge because I didn't know which package to purge.
Used Synaptic to fix broken packages, and reload.
Tried to update again, fails again.
Getting Broken ubuntu-desktop:amd64 in apt.log...
---
Investigating (2) ubuntu-desktop:amd64 < 1.501 -> 1.524 @ii pumU NPb Ib >
Broken ubuntu-desktop:amd64 Depends on gdm3:amd64 < 44.0-1ubuntu2 @ii umR >
  Considering gdm3:amd64 18 as a solution to ubuntu-desktop:amd64 10001
  Added gdm3:amd64 to the remove list
Broken ubuntu-desktop:amd64 Depends on gnome-shell-extension-ubuntu-tiling-assistant:amd64 < none @un mH >
  Considering gnome-shell-extension-ubuntu-tiling-assistant:amd64 1 as a solution to ubuntu-desktop:amd64 10001
Broken ubuntu-desktop:amd64 Depends on ubuntu-desktop-minimal:amd64 < 1.501 @ii umR NPb >
  Considering ubuntu-desktop-minimal:amd64 1 as a solution to ubuntu-desktop:amd64 10001
  Added ubuntu-desktop-minimal:amd64 to the remove list
  MarkKeep gdm3:amd64 < 44.0-1ubuntu2 @ii umR > FU=0
  Fixing ubuntu-desktop:amd64 via keep of gdm3:amd64
  MarkKeep ubuntu-desktop-minimal:amd64 < 1.501 @ii umR NPb > FU=0
  Fixing ubuntu-desktop:amd64 via keep of ubuntu-desktop-minimal:amd64
Investigating (2) gdm3:amd64 < 44.0-1ubuntu2 @ii umH Ib >
Broken gdm3:amd64 Depends on gir1.2-gdm-1.0:amd64 < 44.0-1ubuntu2 -> 45~beta-1ubuntu1 @ii umU > (= 44.0-1ubuntu2)
  Considering gir1.2-gdm-1.0:amd64 18 as a solution to gdm3:amd64 10001
  Added gir1.2-gdm-1.0:amd64 to the remove list
Broken gdm3:amd64 Depends on libgdm1:amd64 < 44.0-1ubuntu2 -> 45~beta-1ubuntu1 @ii umU > (= 44.0-1ubuntu2)
  Considering libgdm1:amd64 6 as a solution to gdm3:amd64 10001
  Added libgdm1:amd64 to the remove list
  MarkKeep gir1.2-gdm-1.0:amd64 < 44.0-1ubuntu2 -> 45~beta-1ubuntu1 @ii umU > FU=0
  Fixing gdm3:amd64 via keep of gir1.2-gdm-1.0:amd64
  MarkKeep libgdm1:amd64 < 44.0-1ubuntu2 -> 45~beta-1ubuntu1 @ii umU > FU=0
  Fixing gdm3:amd64 via keep of libgdm1:amd64
 Try to Re-Instate (2) libgdm1:amd64
  MarkKeep libgdm1:amd64 < 44.0-1ubuntu2 -> 45~beta-1ubuntu1 @ii umU > FU=0
Investigating (3) ubuntu-desktop:amd64 < 1.501 -> 1.524 @ii pumU NPb Ib >
Broken ubuntu-desktop:amd64 Depends on gnome-shell-extension-ubuntu-tiling-assistant:amd64 < none @un mH >
  Considering gnome-shell-extension-ubuntu-tiling-assistant:amd64 1 as a solution to ubuntu-desktop:amd64 10001
 Try to Re-Instate (3) gir1.2-gdm-1.0:amd64
  MarkKeep gir1.2-gdm-1.0:amd64 < 44.0-1ubuntu2 -> 45~beta-1ubuntu1 @ii umU > FU=0
Done

ProblemType: Bug
DistroRelease: Ubuntu 23.04
Package: ubuntu-release-upgrader-core 1:23.04.7
ProcVersionSignature: Ubuntu 6.2.0-36.37-generic 6.2.16
Uname: Linux 6.2.0-36-generic x86_64
ApportVersion: 2.26.1-0ubuntu2.1
Architecture: amd64
CasperMD5CheckResult: unknown
CrashDB: ubuntu
CrashReports:
 640:1000:115:70456379:2023-11-04 17:26:14.123195886 -0700:2023-11-06 04:03:43.654211795 -0800:/var/crash/_usr_bin_vlc.1000.crash
 640:1000:115:202055:2023-11-04 18:38:41.232314109 -0700:2023-11-06 04:03:43.626212201 -0800:/var/crash/_usr_bin_gnome-shell.1000.crash
 640:1000:115:76713457:2023-11-04 18:38:47.936233043 -0700:2023-11-06 04:03:43.470214480 -0800:/var/crash/_opt_vivaldi_vivaldi-bin.1000.crash
 640:995:115:266529:2023-11-05 14:58:21.620324379 -0800:2023-11-06 04:03:43.722210801 -0800:/var/crash/_usr_lib_systemd_systemd-oomd.995.crash
 640:120:115:995303:2023-11-05 15:00:48.980000329 -0800:2023-11-06 04:03:43.654211795 -0800:/var/crash/_usr_bin_ibus-daemon.120.crash
CurrentDesktop: ubuntu:GNOME
Date: Thu Nov 9 16:01:50 2023
InstallationDate: Installed on 2023-05-04 (189 days ago)
InstallationMedia: Ubuntu 23.04 "Lunar Lobster" - Release amd64 (20230418)
PackageArchitecture: all
SourcePackage: ubuntu-release-upgrader
UpgradeStatus: Upgraded to lunar on 2023-11-10 (0 days ago)
VarLogDistupgradeTermlog:

Revision history for this message
stormhike (stormhike) wrote :
Revision history for this message
Launchpad Janitor (janitor) wrote :

Status changed to 'Confirmed' because the bug affects multiple users.

Changed in ubuntu-release-upgrader (Ubuntu):
status: New → Confirmed
Revision history for this message
C. W. (wonz) wrote :

Hello,

I had the same issue:

```Investigating (2) ubuntu-desktop:amd64 < 1.501 -> 1.524 @ii pumU Ib >
Broken ubuntu-desktop:amd64 Depends on gdm3:amd64 < 44.0-1ubuntu2 @ii umR >
  Considering gdm3:amd64 16 as a solution to ubuntu-desktop:amd64 10001
  Added gdm3:amd64 to the remove list
Broken ubuntu-desktop:amd64 Depends on gnome-shell-extension-ubuntu-tiling-assistant:amd64 < none @un mH >
  Considering gnome-shell-extension-ubuntu-tiling-assistant:amd64 1 as a solution to ubuntu-desktop:amd64 10001
Broken ubuntu-desktop:amd64 Depends on ubuntu-desktop-minimal:amd64 < 1.501 @ii umR >
  Considering ubuntu-desktop-minimal:amd64 1 as a solution to ubuntu-desktop:amd64 10001
  Added ubuntu-desktop-minimal:amd64 to the remove list
  MarkKeep gdm3:amd64 < 44.0-1ubuntu2 @ii umR > FU=0
  Fixing ubuntu-desktop:amd64 via keep of gdm3:amd64
  MarkKeep ubuntu-desktop-minimal:amd64 < 1.501 @ii umR > FU=0
  Fixing ubuntu-desktop:amd64 via keep of ubuntu-desktop-minimal:amd64
Investigating (2) gdm3:amd64 < 44.0-1ubuntu2 @ii umH Ib >
Broken gdm3:amd64 Depends on gir1.2-gdm-1.0:amd64 < 44.0-1ubuntu2 -> 45~beta-1ubuntu1 @ii umU > (= 44.0-1ubuntu2)
  Considering gir1.2-gdm-1.0:amd64 16 as a solution to gdm3:amd64 10001
  Added gir1.2-gdm-1.0:amd64 to the remove list
Broken gdm3:amd64 Depends on libgdm1:amd64 < 44.0-1ubuntu2 -> 45~beta-1ubuntu1 @ii umU > (= 44.0-1ubuntu2)
  Considering libgdm1:amd64 6 as a solution to gdm3:amd64 10001
  Added libgdm1:amd64 to the remove list
  MarkKeep gir1.2-gdm-1.0:amd64 < 44.0-1ubuntu2 -> 45~beta-1ubuntu1 @ii umU > FU=0
  Fixing gdm3:amd64 via keep of gir1.2-gdm-1.0:amd64
  MarkKeep libgdm1:amd64 < 44.0-1ubuntu2 -> 45~beta-1ubuntu1 @ii umU > FU=0
  Fixing gdm3:amd64 via keep of libgdm1:amd64
 Try to Re-Instate (2) libgdm1:amd64
  MarkKeep libgdm1:amd64 < 44.0-1ubuntu2 -> 45~beta-1ubuntu1 @ii umU > FU=0
Investigating (3) ubuntu-desktop:amd64 < 1.501 -> 1.524 @ii pumU Ib >
Broken ubuntu-desktop:amd64 Depends on gnome-shell-extension-ubuntu-tiling-assistant:amd64 < none @un mH >
  Considering gnome-shell-extension-ubuntu-tiling-assistant:amd64 1 as a solution to ubuntu-desktop:amd64 10001
 Try to Re-Instate (3) gir1.2-gdm-1.0:amd64
  MarkKeep gir1.2-gdm-1.0:amd64 < 44.0-1ubuntu2 -> 45~beta-1ubuntu1 @ii umU > FU=0
Done
Log time: 2023-11-10 11:36:36.247768
```

And I was able to solve it by doing:

```apt install --fix-broken gnome-shell-extension-ubuntu-tiling-assistant```

Hope it helps :)

Revision history for this message
stormhike (stormhike) wrote : Re: [Bug 2043150] Re: Upgrading from 23.04 to 23.10, using xorg desktop. Getting Broken ubuntu-desktop:amd64 in apt.log, upgrade fails

C.W.,
Thanks, I used that command without a problem.
Will try to upgrade again when I get time.
Mike.

On 2023-11-10 03:21, C. W. wrote:
> Hello,
>
> I had the same issue:
>
> ```Investigating (2) ubuntu-desktop:amd64 < 1.501 -> 1.524 @ii pumU Ib >
> Broken ubuntu-desktop:amd64 Depends on gdm3:amd64 < 44.0-1ubuntu2 @ii umR >
> Considering gdm3:amd64 16 as a solution to ubuntu-desktop:amd64 10001
> Added gdm3:amd64 to the remove list
> Broken ubuntu-desktop:amd64 Depends on gnome-shell-extension-ubuntu-tiling-assistant:amd64 < none @un mH >
> Considering gnome-shell-extension-ubuntu-tiling-assistant:amd64 1 as a solution to ubuntu-desktop:amd64 10001
> Broken ubuntu-desktop:amd64 Depends on ubuntu-desktop-minimal:amd64 < 1.501 @ii umR >
> Considering ubuntu-desktop-minimal:amd64 1 as a solution to ubuntu-desktop:amd64 10001
> Added ubuntu-desktop-minimal:amd64 to the remove list
> MarkKeep gdm3:amd64 < 44.0-1ubuntu2 @ii umR > FU=0
> Fixing ubuntu-desktop:amd64 via keep of gdm3:amd64
> MarkKeep ubuntu-desktop-minimal:amd64 < 1.501 @ii umR > FU=0
> Fixing ubuntu-desktop:amd64 via keep of ubuntu-desktop-minimal:amd64
> Investigating (2) gdm3:amd64 < 44.0-1ubuntu2 @ii umH Ib >
> Broken gdm3:amd64 Depends on gir1.2-gdm-1.0:amd64 < 44.0-1ubuntu2 -> 45~beta-1ubuntu1 @ii umU > (= 44.0-1ubuntu2)
> Considering gir1.2-gdm-1.0:amd64 16 as a solution to gdm3:amd64 10001
> Added gir1.2-gdm-1.0:amd64 to the remove list
> Broken gdm3:amd64 Depends on libgdm1:amd64 < 44.0-1ubuntu2 -> 45~beta-1ubuntu1 @ii umU > (= 44.0-1ubuntu2)
> Considering libgdm1:amd64 6 as a solution to gdm3:amd64 10001
> Added libgdm1:amd64 to the remove list
> MarkKeep gir1.2-gdm-1.0:amd64 < 44.0-1ubuntu2 -> 45~beta-1ubuntu1 @ii umU > FU=0
> Fixing gdm3:amd64 via keep of gir1.2-gdm-1.0:amd64
> MarkKeep libgdm1:amd64 < 44.0-1ubuntu2 -> 45~beta-1ubuntu1 @ii umU > FU=0
> Fixing gdm3:amd64 via keep of libgdm1:amd64
> Try to Re-Instate (2) libgdm1:amd64
> MarkKeep libgdm1:amd64 < 44.0-1ubuntu2 -> 45~beta-1ubuntu1 @ii umU > FU=0
> Investigating (3) ubuntu-desktop:amd64 < 1.501 -> 1.524 @ii pumU Ib >
> Broken ubuntu-desktop:amd64 Depends on gnome-shell-extension-ubuntu-tiling-assistant:amd64 < none @un mH >
> Considering gnome-shell-extension-ubuntu-tiling-assistant:amd64 1 as a solution to ubuntu-desktop:amd64 10001
> Try to Re-Instate (3) gir1.2-gdm-1.0:amd64
> MarkKeep gir1.2-gdm-1.0:amd64 < 44.0-1ubuntu2 -> 45~beta-1ubuntu1 @ii umU > FU=0
> Done
> Log time: 2023-11-10 11:36:36.247768
> ```
>
> And I was able to solve it by doing:
>
> ```apt install --fix-broken gnome-shell-extension-ubuntu-tiling-
> assistant```
>
> Hope it helps :)
>

Revision history for this message
pseudonomous (fdruec1) wrote :

I think I'm also having trouble with this bug. I also apparently was able to fix it (at least get passed the place where the upgrade previously failed) by installing the gnome-shell-extension-ubuntu-tiling-assistant

Revision history for this message
stormhike (stormhike) wrote :

Working now!
Thanks to CW's command ```sudo apt install --fix-broken gnome-shell-extension-ubuntu-tiling-assistant```
After that the upgrade went without a hitch.

Revision history for this message
stormhike (stormhike) wrote :

I do not know if the package gnome-shell-extension-ubuntu-tiling-assistant was broken before I first tried to upgrade.

I'm guessing this will be worked on by Canonical developers unless the problem is how the package got broken by some other code.

Revision history for this message
Peter (vp2177) wrote :

The bug's title mentions using X.org but Wayland users are also running into the same issue when trying to upgrade to 23.10.

Additionally, the problem is not only with the ubuntu-desktop package. Users of ubuntu-desktop-minimal are also unable to upgrade to 23.10.

Revision history for this message
Sevan Janiyan (venture37) wrote :

Just hit this issue & was about to file a bug when I saw this in the list of bug matches.
As per reply #6, running 'sudo apt install --fix-broken gnome-shell-extension-ubuntu-tiling-assistant' resolved the issue for me and the upgrade from 23.04 to 23.10 is in progress.

To post a comment you must log in.
This report contains Public information  
Everyone can see this information.

Duplicates of this bug

Other bug subscribers

Remote bug watches

Bug watches keep track of this bug in other bug trackers.