[amdgpu] Display corrupted/freeze

Bug #2042772 reported by Earl Krueger
12
This bug affects 2 people
Affects Status Importance Assigned to Milestone
linux (Ubuntu)
Confirmed
Undecided
Unassigned
mesa (Ubuntu)
Confirmed
Undecided
Unassigned

Bug Description

After latest updates login display is fine but after entering password display changes to black with random full width 1 pixel high white lines that move randomly vertically. Must power off to recover. Boot in recovery mode works OK.

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ProblemType: Bug
DistroRelease: Ubuntu 22.04
Package: xorg 1:7.7+23ubuntu2
ProcVersionSignature: Ubuntu 5.15.0-88.98-generic 5.15.126
Uname: Linux 5.15.0-88-generic x86_64
ApportVersion: 2.20.11-0ubuntu82.5
Architecture: amd64
BootLog: Error: [Errno 13] Permission denied: '/var/log/boot.log'
CasperMD5CheckResult: unknown
CompositorRunning: None
CurrentDesktop: ubuntu:GNOME
Date: Sun Nov 5 07:09:04 2023
DistUpgraded: 2022-12-21 11:25:42,433 DEBUG Running PostInstallScript: '/usr/lib/ubuntu-advantage/upgrade_lts_contract.py'
DistroCodename: jammy
DistroVariant: ubuntu
DpkgLog:

ExtraDebuggingInterest: Yes
GpuHangFrequency: Continuously
GpuHangReproducibility: Yes, I can easily reproduce it
GpuHangStarted: Immediately after installing this version of Ubuntu
GraphicsCard:
 Advanced Micro Devices, Inc. [AMD/ATI] Wani [Radeon R5/R6/R7 Graphics] [1002:9874] (rev c9) (prog-if 00 [VGA controller])
   Subsystem: Dell Wani [Radeon R5/R6/R7 Graphics] [1028:0769]
   Subsystem: Dell Topaz XT [Radeon R7 M260/M265 / M340/M360 / M440/M445 / 530/535 / 620/625 Mobile] [1028:0769]
InstallationDate: Installed on 2018-08-11 (1912 days ago)
InstallationMedia: Ubuntu 18.04.1 LTS "Bionic Beaver" - Release amd64 (20180725)
MachineType: Dell Inc. Inspiron 5565
ProcEnviron:
 TERM=xterm-256color
 PATH=(custom, no user)
 XDG_RUNTIME_DIR=<set>
 LANG=en_US.UTF-8
 SHELL=/bin/bash
ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-5.15.0-88-generic root=UUID=54c49f2a-71f4-4c7f-b611-4f0af1922365 ro recovery nomodeset dis_ucode_ldr
SourcePackage: xorg
Symptom: display
Title: Xorg freeze
UpgradeStatus: Upgraded to jammy on 2022-12-21 (318 days ago)
dmi.bios.date: 10/18/2016
dmi.bios.release: 5.3
dmi.bios.vendor: Dell Inc.
dmi.bios.version: 1.0.5
dmi.board.name: 0021CT
dmi.board.vendor: Dell Inc.
dmi.board.version: A00
dmi.chassis.type: 10
dmi.chassis.vendor: Dell Inc.
dmi.chassis.version: 1.0.5
dmi.modalias: dmi:bvnDellInc.:bvr1.0.5:bd10/18/2016:br5.3:svnDellInc.:pnInspiron5565:pvr1.0.5:rvnDellInc.:rn0021CT:rvrA00:cvnDellInc.:ct10:cvr1.0.5:sku0769:
dmi.product.family: Inspiron
dmi.product.name: Inspiron 5565
dmi.product.sku: 0769
dmi.product.version: 1.0.5
dmi.sys.vendor: Dell Inc.
version.compiz: compiz N/A
version.libdrm2: libdrm2 2.4.113-2~ubuntu0.22.04.1
version.libgl1-mesa-dri: libgl1-mesa-dri 23.0.4-0ubuntu1~22.04.1
version.libgl1-mesa-glx: libgl1-mesa-glx 23.0.4-0ubuntu1~22.04.1
version.xserver-xorg-core: xserver-xorg-core 2:21.1.4-2ubuntu1.7~22.04.2
version.xserver-xorg-input-evdev: xserver-xorg-input-evdev N/A
version.xserver-xorg-video-ati: xserver-xorg-video-ati 1:19.1.0-2ubuntu1
version.xserver-xorg-video-intel: xserver-xorg-video-intel 2:2.99.917+git20210115-1
version.xserver-xorg-video-nouveau: xserver-xorg-video-nouveau 1:1.0.17-2build1

Revision history for this message
Earl Krueger (urlkrueger) wrote :
affects: ubuntu → xorg (Ubuntu)
tags: added: amdgpu
summary: - Display corrupted/freeze
+ [amdgpu] Display corrupted/freeze
affects: xorg (Ubuntu) → linux (Ubuntu)
Revision history for this message
Launchpad Janitor (janitor) wrote :

Status changed to 'Confirmed' because the bug affects multiple users.

Changed in linux (Ubuntu):
status: New → Confirmed
Changed in mesa (Ubuntu):
status: New → Confirmed
Revision history for this message
Graeme Thorn (graeme-thorn) wrote (last edit ):

I asked the askubuntu question here: https://askubuntu.com/questions/1492364/ubuntu-22-04-3-lts-gui-does-not-work-with-5-15-0-88-generic for the same error using 22.04.3 (jammy) on an HP 15-db0598sa laptop, which has a AMD Radeon R4 Graphics Integrated graphics card.

Revision history for this message
Graeme Thorn (graeme-thorn) wrote :

Just a note to say that it still occurs with version 5.15.0-89 of the kernel

Revision history for this message
Earl Krueger (urlkrueger) wrote :

After all updates with kernel 5.15.0-89 generic at logon screen same problem occurs after clicking user name. Following boot in recovery mode System Monitor shows Xorg running instead of Xwayland.

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