amd 7840, ubuntu 22.04, display goes to wrong

Bug #2041789 reported by zhilong hwang
6
This bug affects 1 person
Affects Status Importance Assigned to Milestone
xorg (Ubuntu)
New
Undecided
Unassigned

Bug Description

release version: Ubuntu 22.04.3 LTS
kernel: linux-oem-22.04d, others just the default of the official release, with update&upgrade

the screen display goes to white or black or full of stripe, but I can still move the pointer. I can restore the display by lock and unlock the screen. there is a photo attached.
I have test the default kernel or linux-oem-22.04c linux-oem-22.04d, the problem dont go away.

ProblemType: Bug
DistroRelease: Ubuntu 22.04
Package: xorg 1:7.7+23ubuntu2
ProcVersionSignature: Ubuntu 6.5.0-1004.4-oem 6.5.3
Uname: Linux 6.5.0-1004-oem x86_64
ApportVersion: 2.20.11-0ubuntu82.5
Architecture: amd64
BootLog: Error: [Errno 13] 权限不够: '/var/log/boot.log'
CasperMD5CheckResult: pass
CompositorRunning: None
CurrentDesktop: ubuntu:GNOME
Date: Mon Oct 30 13:16:07 2023
DistUpgraded: Fresh install
DistroCodename: jammy
DistroVariant: ubuntu
GraphicsCard:
 Advanced Micro Devices, Inc. [AMD/ATI] Device [1002:15bf] (rev c7) (prog-if 00 [VGA controller])
   Subsystem: Lenovo Device [17aa:3818]
InstallationDate: Installed on 2023-10-30 (0 days ago)
InstallationMedia: Ubuntu 22.04.3 LTS "Jammy Jellyfish" - Release amd64 (20230807.2)
MachineType: LENOVO 83AM
ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-6.5.0-1004-oem root=UUID=ef93c72f-6025-43c4-820e-64cc8b1a9028 ro quiet splash vt.handoff=7
SourcePackage: xorg
Symptom: display
UpgradeStatus: No upgrade log present (probably fresh install)
dmi.bios.date: 09/08/2023
dmi.bios.release: 1.27
dmi.bios.vendor: LENOVO
dmi.bios.version: MKCN27WW
dmi.board.asset.tag: NO Asset Tag
dmi.board.name: LNVNB161216
dmi.board.vendor: LENOVO
dmi.board.version: SDK0T76479 WIN
dmi.chassis.asset.tag: NO Asset Tag
dmi.chassis.type: 10
dmi.chassis.vendor: LENOVO
dmi.chassis.version: XiaoXinPro 14 APH8
dmi.ec.firmware.release: 1.27
dmi.modalias: dmi:bvnLENOVO:bvrMKCN27WW:bd09/08/2023:br1.27:efr1.27:svnLENOVO:pn83AM:pvrXiaoXinPro14APH8:rvnLENOVO:rnLNVNB161216:rvrSDK0T76479WIN:cvnLENOVO:ct10:cvrXiaoXinPro14APH8:skuLENOVO_MT_83AM_BU_idea_FM_XiaoXinPro14APH8:
dmi.product.family: XiaoXinPro 14 APH8
dmi.product.name: 83AM
dmi.product.sku: LENOVO_MT_83AM_BU_idea_FM_XiaoXinPro 14 APH8
dmi.product.version: XiaoXinPro 14 APH8
dmi.sys.vendor: LENOVO
version.compiz: compiz N/A
version.libdrm2: libdrm2 2.4.113-2~ubuntu0.22.04.1
version.libgl1-mesa-dri: libgl1-mesa-dri 23.0.4-0ubuntu1~22.04.1
version.libgl1-mesa-glx: libgl1-mesa-glx N/A
version.xserver-xorg-core: xserver-xorg-core 2:21.1.4-2ubuntu1.7~22.04.2
version.xserver-xorg-input-evdev: xserver-xorg-input-evdev N/A
version.xserver-xorg-video-ati: xserver-xorg-video-ati 1:19.1.0-2ubuntu1
version.xserver-xorg-video-intel: xserver-xorg-video-intel 2:2.99.917+git20210115-1
version.xserver-xorg-video-nouveau: xserver-xorg-video-nouveau 1:1.0.17-2build1

Revision history for this message
zhilong hwang (vzhilong) wrote :
Revision history for this message
zhilong hwang (vzhilong) wrote :

I tested the 23.10, popos, debian testing, only debian tesing works fine.

affects: ubuntu → xorg (Ubuntu)
To post a comment you must log in.
This report contains Public information  
Everyone can see this information.

Other bug subscribers

Remote bug watches

Bug watches keep track of this bug in other bug trackers.