Laptop not recovering after Lid Close

Bug #2041267 reported by Alex Knop
6
This bug affects 1 person
Affects Status Importance Assigned to Milestone
linux (Ubuntu)
New
Undecided
Unassigned

Bug Description

Closed laptop lid (10:32) and after about an hour opened it back up (11:30). System was responsive and I could hear notifications, but the screen was completely dark and the laptop keys were not lit up. I was holding down my power button on the keyboard but the system was not turning off. I eventually managed to reboot by blindly typing on an external USB keyboard.

System Info:
alex@ubuntu:~$ inxi -F
System:
  Host: ubuntu Kernel: 6.5.0-10-generic arch: x86_64 bits: 64 Desktop: GNOME
    v: 45.0 Distro: Ubuntu 23.10 (Mantic Minotaur)
Machine:
  Type: Laptop System: Razer product: Blade 15 (2022) - RZ09-0421 v: 8.04
    serial: <superuser required>
  Mobo: Razer model: CH580 v: 4 serial: <superuser required> UEFI: Razer
    v: 2.02 date: 01/10/2023
Battery:
  ID-1: BAT0 charge: 71.5 Wh (96.9%) condition: 73.8/80.2 Wh (92.0%)
CPU:
  Info: 14-core (6-mt/8-st) model: 12th Gen Intel Core i7-12800H bits: 64
    type: MST AMCP cache: L2: 11.5 MiB
  Speed (MHz): avg: 445 min/max: 400/4700:4800:3700 cores: 1: 584 2: 400
    3: 458 4: 400 5: 582 6: 458 7: 767 8: 400 9: 470 10: 400 11: 400 12: 400
    13: 400 14: 400 15: 400 16: 400 17: 400 18: 400 19: 400 20: 400
Graphics:
  Device-1: Intel Alder Lake-P Integrated Graphics driver: i915 v: kernel
  Device-2: NVIDIA GA106M [GeForce RTX 3060 Mobile / Max-Q] driver: nvidia
    v: 535.113.01
  Device-3: IMC Networks Integrated RGB Camera driver: uvcvideo type: USB
  Display: x11 server: X.Org v: 1.21.1.7 with: Xwayland v: 23.2.0 driver: X:
    loaded: modesetting,nvidia unloaded: fbdev,nouveau,vesa dri: iris gpu: i915
    resolution: 2560x1440~240Hz
  API: OpenGL v: 4.6 Mesa 23.2.1-1ubuntu3 renderer: Mesa Intel Graphics
    (ADL GT2)
Audio:
  Device-1: Intel Alder Lake PCH-P High Definition Audio
    driver: sof-audio-pci-intel-tgl
  Device-2: NVIDIA GA106 High Definition Audio driver: snd_hda_intel
  API: ALSA v: k6.5.0-10-generic status: kernel-api
  Server-1: PipeWire v: 0.3.79 status: active
Network:
  Device-1: Intel Alder Lake-P PCH CNVi WiFi driver: iwlwifi
  IF: wlo1 state: up mac: 4c:44:5b:81:97:dc
Bluetooth:
  Device-1: Intel driver: btusb type: USB
  Report: hciconfig ID: hci0 state: up address: 4C:44:5B:81:97:E0 bt-v: 5.3
Drives:
  Local Storage: total: 953.87 GiB used: 289.01 GiB (30.3%)
  ID-1: /dev/nvme0n1 model: NVMe CA6-8D1024 size: 953.87 GiB
Partition:
  ID-1: / size: 20 GiB used: 7.27 GiB (36.4%) fs: btrfs dev: /dev/nvme0n1p7
  ID-2: /boot size: 974.7 MiB used: 166 MiB (17.0%) fs: ext4
    dev: /dev/nvme0n1p20
  ID-3: /boot/efi size: 96 MiB used: 73 MiB (76.1%) fs: vfat
    dev: /dev/nvme0n1p2
  ID-4: /home size: 600 GiB used: 273.08 GiB (45.5%) fs: btrfs
    dev: /dev/nvme0n1p8
  ID-5: /var size: 20 GiB used: 8.49 GiB (42.4%) fs: btrfs
    dev: /dev/nvme0n1p5
Swap:
  Alert: No swap data was found.
Sensors:
  System Temperatures: cpu: 33.0 C mobo: N/A
  Fan Speeds (rpm): N/A
Info:
  Processes: 471 Uptime: 13m Memory: total: 16 GiB note: est.
  available: 15.3 GiB used: 3.11 GiB (20.4%) Shell: Bash inxi: 3.3.29

ProblemType: Bug
DistroRelease: Ubuntu 23.10
Package: gdm3 45~beta-1ubuntu1
ProcVersionSignature: Ubuntu 6.5.0-10.10-generic 6.5.3
Uname: Linux 6.5.0-10-generic x86_64
NonfreeKernelModules: nvidia_modeset nvidia
ApportVersion: 2.27.0-0ubuntu5
Architecture: amd64
CasperMD5CheckResult: pass
CurrentDesktop: ubuntu:GNOME
Date: Thu Oct 26 11:46:32 2023
InstallationDate: Installed on 2023-05-30 (149 days ago)
InstallationMedia: Ubuntu 23.04 "Lunar Lobster" - Release amd64 (20230418)
ProcEnviron:
 LANG=en_US.UTF-8
 PATH=(custom, no user)
 SHELL=/bin/bash
 TERM=xterm-256color
 XDG_RUNTIME_DIR=<set>
SourcePackage: gdm3
UpgradeStatus: Upgraded to mantic on 2023-10-26 (0 days ago)

Revision history for this message
Alex Knop (knopper100) wrote :
affects: gdm3 (Ubuntu) → linux (Ubuntu)
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