Smartlink-style modems not supported out of the box

[Martijn vdS]

The modem in my laptop is not supported out of the box. I know this is very
likely a winmodem, but as the goal of the LaptopTeam is to get _all_ hardware
supported, here's the info:

0000:00:1e.3 Modem: Intel Corp. 82801FB/FBM/FR/FW/FRW (ICH6 Family) AC'97 Modem
Controller (rev 03) (prog-if 00 [Generic])
 Subsystem: Hewlett-Packard Company: Unknown device 0934
 Flags: medium devsel, IRQ 22
 I/O ports at 3400 [size=256]
 I/O ports at 3500 [size=128]
 Capabilities: [50] Power Management version 2

[Ante Karamatić (ivoks)]

Non-free drivers are needed for this modem - sl-modem drivers. Be carefull,
couple of modems reports as "Intel Corp. 82801FB/FBM/FR/FW/FRW (ICH6 Family)
AC'97 Modem
Controller (rev 03) (prog-if 00 [Generic])". They all return (in AT query)
Smartlink signature. But, they are not all Smartlink. This one is. Those with
"Subsystem: Conexant: Unknown device 5422" are Conexant modems.

[Matthew Garrett (mjg59)]

Some IBM subsystem devices are Conexant as well. It's very difficult to
auto-identify this correctly. We can't distribute the Conexant drivers, which
makes life even more awkward.

[Matthew Garrett (mjg59)]

*** Bug 20543 has been marked as a duplicate of this bug. ***

[nayif alhjazi (nayifs)]

i have the modem what need the smartlink driver my laptop is acer aspire 2000
and i work on hory after installed this driver
http://www.ubuntuguide.org/#installsmartlinkdriver , but not longer work on last
one (breezy) and i hope it will.

another thing if i use hory and do hibernate than power on the modem will not
work again.

Modem: Intel Corp. 82801DB/DBL/DBM (ICH4/ICH4-L/ICH4-M) AC'97 Modem Controller
(rev 03)

good link about problem i know
http://okopnik.freeshell.org/acer/#modem
http://home.easylink.de/rgerlich/cgi-bin/blosxom.cgi/computers/laptops/acer_aspire_2012/instructions/hardware.html

more info about acer laptop http://tuxmobil.org/acer.html

[Ben Collins (ben-collins)]

If possible, please upgrade to Dapper's 2.6.15-7 kernel. If you do not want to
upgrade to Dapper, then you can also wait for the Dapper Flight 2 CD's, which
are due out within the next few days.

Let me know if this bug still exists with this kernel.

[Andreas Schildbach (schildbach)]

What's the best way to test the modems functionality without an actual phone line?

For starters, I tried to auto-detect the modem port with the "Networking"
administration application, but it could not find any.

[Ben Collins (ben-collins)]

Very likely we will never be able to support these modems needing the non-free
drivers that we cannot distribute.

[Andreas Schildbach (schildbach)]

(In reply to comment #7)

> Very likely we will never be able to support these modems needing the non-free
> drivers that we cannot distribute.

Which I can understand very well. What I don't understand, why did you ask us to
test in comment #5? I took it some support has been added in the kernel, or why
would you ask us?

[Ben Collins (ben-collins)]

(In reply to comment #8)
> (In reply to comment #7)
>
> > Very likely we will never be able to support these modems needing the non-free
> > drivers that we cannot distribute.
>
> Which I can understand very well. What I don't understand, why did you ask us to
> test in comment #5? I took it some support has been added in the kernel, or why
> would you ask us?

Was an accident. I spent 3 full days going through 400+ bug reports for the
kernel, and this one happened to get my canned "test dapper" response :)

Sorry about that.

[Jordy Potman (jordypotman)]

This bug also applies to my Compal CL56 laptop.

See https://wiki.ubuntu.com/LaptopTestingTeam/CompalCL56

[Jeff Fortin Tam (kiddo)]

Applies to a HP Compaq NC6000. I installed sl-modem-daemon, I'm having problems with the modem output "no carrier" though.
I'm wondering, is there a compatibility list for dialup for ubuntu? Is there / could we add documentation for that maybe, directly integrated in yelp? That would ease a lot of pain. I guess this would have to start as a wiki, then maybe be integrated in the local docs.
What do you think? I find it sad that the drivers can't be out of the box, mais c'est la vie ;)