[HUAWEI CREFG-XX] No sound from the speaker

Bug #2039320 reported by akifs
6
This bug affects 1 person
Affects Status Importance Assigned to Milestone
linux (Ubuntu)
Expired
Undecided
Unassigned

Bug Description

Hi,

This is the model HUAWEI CREFG-XX of my computer and there is no sound from the speaker.

Oct 13 20:35:40 mypc-ubuntu kernel: snd_hda_intel 0000:00:1f.3: DSP detected with PCI class/subclass/prog-if info 0x040100
Oct 13 20:35:40 mypc-ubuntu kernel: snd_hda_intel 0000:00:1f.3: Digital mics found on Skylake+ platform, using SOF driver
Oct 13 20:35:40 mypc-ubuntu kernel: sof-audio-pci-intel-tgl 0000:00:1f.3: DSP detected with PCI class/subclass/prog-if info 0x040100
Oct 13 20:35:40 mypc-ubuntu kernel: sof-audio-pci-intel-tgl 0000:00:1f.3: Digital mics found on Skylake+ platform, using SOF driver
Oct 13 20:35:40 mypc-ubuntu kernel: sof-audio-pci-intel-tgl 0000:00:1f.3: enabling device (0000 -> 0002)
Oct 13 20:35:40 mypc-ubuntu kernel: sof-audio-pci-intel-tgl 0000:00:1f.3: DSP detected with PCI class/subclass/prog-if 0x040100
Oct 13 23:35:25 mypc-ubuntu kernel: sof-audio-pci-intel-tgl 0000:00:1f.3: bound 0000:00:02.0 (ops i915_audio_component_bind_ops [i915])
Oct 13 23:35:25 mypc-ubuntu kernel: sof-audio-pci-intel-tgl 0000:00:1f.3: use msi interrupt mode
Oct 13 23:35:25 mypc-ubuntu kernel: sof-audio-pci-intel-tgl 0000:00:1f.3: hda codecs found, mask 5
Oct 13 23:35:25 mypc-ubuntu kernel: sof-audio-pci-intel-tgl 0000:00:1f.3: using HDA machine driver skl_hda_dsp_generic now
Oct 13 23:35:25 mypc-ubuntu kernel: sof-audio-pci-intel-tgl 0000:00:1f.3: DMICs detected in NHLT tables: 2
Oct 13 23:35:25 mypc-ubuntu kernel: sof-audio-pci-intel-tgl 0000:00:1f.3: Firmware info: version 2:2:0-57864
Oct 13 23:35:25 mypc-ubuntu kernel: sof-audio-pci-intel-tgl 0000:00:1f.3: Firmware: ABI 3:22:1 Kernel ABI 3:23:0
Oct 13 23:35:25 mypc-ubuntu kernel: sof-audio-pci-intel-tgl 0000:00:1f.3: unknown sof_ext_man header type 3 size 0x30
Oct 13 23:35:25 mypc-ubuntu kernel: sof-audio-pci-intel-tgl 0000:00:1f.3: Firmware info: version 2:2:0-57864
Oct 13 23:35:25 mypc-ubuntu kernel: sof-audio-pci-intel-tgl 0000:00:1f.3: Firmware: ABI 3:22:1 Kernel ABI 3:23:0
Oct 13 23:35:25 mypc-ubuntu kernel: sof-audio-pci-intel-tgl 0000:00:1f.3: Topology: ABI 3:22:1 Kernel ABI 3:23:0
Oct 13 23:35:25 mypc-ubuntu kernel: skl_hda_dsp_generic skl_hda_dsp_generic: ASoC: Parent card not yet available, widget card binding deferred
Oct 13 23:35:25 mypc-ubuntu kernel: snd_hda_codec_conexant ehdaudio0D0: SN6140: BIOS auto-probing.
Oct 13 23:35:25 mypc-ubuntu kernel: snd_hda_codec_conexant ehdaudio0D0: autoconfig for SN6140: line_outs=1 (0x17/0x0/0x0/0x0/0x0) type:speaker
Oct 13 23:35:25 mypc-ubuntu kernel: snd_hda_codec_conexant ehdaudio0D0: speaker_outs=0 (0x0/0x0/0x0/0x0/0x0)
Oct 13 23:35:25 mypc-ubuntu kernel: snd_hda_codec_conexant ehdaudio0D0: hp_outs=1 (0x16/0x0/0x0/0x0/0x0)
Oct 13 23:35:25 mypc-ubuntu kernel: snd_hda_codec_conexant ehdaudio0D0: mono: mono_out=0x0
Oct 13 23:35:25 mypc-ubuntu kernel: snd_hda_codec_conexant ehdaudio0D0: inputs:
Oct 13 23:35:25 mypc-ubuntu kernel: snd_hda_codec_conexant ehdaudio0D0: Mic=0x19
Oct 13 23:35:25 mypc-ubuntu kernel: snd_hda_codec_conexant ehdaudio0D0: ASoC: sink widget AIF1TX overwritten
Oct 13 23:35:25 mypc-ubuntu kernel: snd_hda_codec_conexant ehdaudio0D0: ASoC: source widget AIF1RX overwritten
Oct 13 23:35:25 mypc-ubuntu kernel: skl_hda_dsp_generic skl_hda_dsp_generic: ASoC: sink widget hifi3 overwritten
Oct 13 23:35:25 mypc-ubuntu kernel: skl_hda_dsp_generic skl_hda_dsp_generic: ASoC: sink widget hifi2 overwritten
Oct 13 23:35:25 mypc-ubuntu kernel: skl_hda_dsp_generic skl_hda_dsp_generic: ASoC: sink widget hifi1 overwritten
Oct 13 23:35:25 mypc-ubuntu kernel: skl_hda_dsp_generic skl_hda_dsp_generic: ASoC: source widget Codec Output Pin1 overwritten
Oct 13 23:35:25 mypc-ubuntu kernel: skl_hda_dsp_generic skl_hda_dsp_generic: ASoC: sink widget Codec Input Pin1 overwritten
Oct 13 23:35:25 mypc-ubuntu kernel: skl_hda_dsp_generic skl_hda_dsp_generic: ASoC: sink widget Analog Codec Playback overwritten
Oct 13 23:35:25 mypc-ubuntu kernel: skl_hda_dsp_generic skl_hda_dsp_generic: ASoC: sink widget Digital Codec Playback overwritten
Oct 13 23:35:25 mypc-ubuntu kernel: skl_hda_dsp_generic skl_hda_dsp_generic: ASoC: sink widget Alt Analog Codec Playback overwritten
Oct 13 23:35:25 mypc-ubuntu kernel: skl_hda_dsp_generic skl_hda_dsp_generic: ASoC: source widget Analog Codec Capture overwritten
Oct 13 23:35:25 mypc-ubuntu kernel: skl_hda_dsp_generic skl_hda_dsp_generic: ASoC: source widget Digital Codec Capture overwritten
Oct 13 23:35:25 mypc-ubuntu kernel: skl_hda_dsp_generic skl_hda_dsp_generic: ASoC: source widget Alt Analog Codec Capture overwritten
Oct 13 23:35:25 mypc-ubuntu kernel: skl_hda_dsp_generic skl_hda_dsp_generic: hda_dsp_hdmi_build_controls: no PCM in topology for HDMI converter 3
Oct 13 23:35:25 mypc-ubuntu kernel: input: sof-hda-dsp Mic as /devices/pci0000:00/0000:00:1f.3/skl_hda_dsp_generic/sound/card0/input15
Oct 13 23:35:25 mypc-ubuntu kernel: input: sof-hda-dsp Headphone as /devices/pci0000:00/0000:00:1f.3/skl_hda_dsp_generic/sound/card0/input16
Oct 13 23:35:25 mypc-ubuntu kernel: input: sof-hda-dsp HDMI/DP,pcm=3 as /devices/pci0000:00/0000:00:1f.3/skl_hda_dsp_generic/sound/card0/input17
Oct 13 23:35:25 mypc-ubuntu kernel: input: sof-hda-dsp HDMI/DP,pcm=4 as /devices/pci0000:00/0000:00:1f.3/skl_hda_dsp_generic/sound/card0/input18
Oct 13 23:35:25 mypc-ubuntu kernel: input: sof-hda-dsp HDMI/DP,pcm=5 as /devices/pci0000:00/0000:00:1f.3/skl_hda_dsp_generic/sound/card0/input19

ProblemType: Bug
DistroRelease: Ubuntu 23.10
Package: pipewire 0.3.79-2
ProcVersionSignature: Ubuntu 6.5.0-9.9-generic 6.5.3
Uname: Linux 6.5.0-9-generic x86_64
ApportVersion: 2.27.0-0ubuntu5
Architecture: amd64
CasperMD5CheckResult: unknown
CurrentDesktop: ubuntu:GNOME
Date: Fri Oct 13 23:49:03 2023
InstallationDate: Installed on 2023-09-15 (28 days ago)
InstallationMedia: Ubuntu 23.04 "Lunar Lobster" - Release amd64 (20230418)
ProcEnviron:
 LANG=en_US.UTF-8
 PATH=(custom, no user)
 SHELL=/usr/bin/bash
 XDG_RUNTIME_DIR=<set>
SourcePackage: pipewire
UpgradeStatus: Upgraded to mantic on 2023-10-13 (0 days ago)
---
ProblemType: Bug
ApportVersion: 2.27.0-0ubuntu5
Architecture: amd64
AudioDevicesInUse:
 USER PID ACCESS COMMAND
 /dev/snd/controlC0: akifsinmaz 2055 F.... pipewire
                      akifsinmaz 2062 F.... wireplumber
 /dev/snd/seq: akifsinmaz 2055 F.... pipewire
CRDA: N/A
CasperMD5CheckResult: unknown
CurrentDesktop: ubuntu:GNOME
DistroRelease: Ubuntu 23.10
InstallationDate: Installed on 2023-09-15 (33 days ago)
InstallationMedia: Ubuntu 23.04 "Lunar Lobster" - Release amd64 (20230418)
MachineType: {report['dmi.sys.vendor']} {report['dmi.product.name']}
Package: linux (not installed)
ProcEnviron:
 LANG=en_US.UTF-8
 PATH=(custom, no user)
 SHELL=/usr/bin/bash
 TERM=xterm-256color
 XDG_RUNTIME_DIR=<set>
ProcFB: 0 i915drmfb
ProcKernelCmdLine: BOOT_IMAGE=/vmlinuz-6.5.0-9-generic root=UUID=87b8400a-5240-46fb-b3c4-7041294d70fd ro quiet splash vt.handoff=7
ProcVersionSignature: Ubuntu 6.5.0-9.9-generic 6.5.3
RelatedPackageVersions:
 linux-restricted-modules-6.5.0-9-generic N/A
 linux-backports-modules-6.5.0-9-generic N/A
 linux-firmware 20230919.git3672ccab-0ubuntu2.1
Tags: mantic wayland-session
Uname: Linux 6.5.0-9-generic x86_64
UpgradeStatus: Upgraded to mantic on 2023-10-13 (4 days ago)
UserGroups: adm cdrom dip lpadmin plugdev sudo users
_MarkForUpload: True
dmi.bios.date: 08/09/2023
dmi.bios.release: 1.7
dmi.bios.vendor: HUAWEI
dmi.bios.version: 1.07
dmi.board.asset.tag: N/A
dmi.board.name: CREFG-XX-PCB
dmi.board.vendor: HUAWEI
dmi.board.version: M1010
dmi.chassis.asset.tag: N/A
dmi.chassis.type: 10
dmi.chassis.vendor: HUAWEI
dmi.chassis.version: M1010
dmi.ec.firmware.release: 1.7
dmi.modalias: dmi:bvnHUAWEI:bvr1.07:bd08/09/2023:br1.7:efr1.7:svnHUAWEI:pnCREFG-XX:pvrM1010:rvnHUAWEI:rnCREFG-XX-PCB:rvrM1010:cvnHUAWEI:ct10:cvrM1010:skuC170:
dmi.product.family: MateBook
dmi.product.name: CREFG-XX
dmi.product.sku: C170
dmi.product.version: M1010
dmi.sys.vendor: HUAWEI
---
ProblemType: Bug
ApportVersion: 2.27.0-0ubuntu5
Architecture: amd64
AudioDevicesInUse:
 USER PID ACCESS COMMAND
 /dev/snd/controlC0: akifsinmaz 8393 F.... pipewire
                      akifsinmaz 8397 F.... wireplumber
 /dev/snd/seq: akifsinmaz 8393 F.... pipewire
CRDA: N/A
CasperMD5CheckResult: unknown
CurrentDesktop: ubuntu:GNOME
DistroRelease: Ubuntu 23.10
InstallationDate: Installed on 2023-09-15 (41 days ago)
InstallationMedia: Ubuntu 23.04 "Lunar Lobster" - Release amd64 (20230418)
MachineType: {report['dmi.sys.vendor']} {report['dmi.product.name']}
Package: linux (not installed)
ProcEnviron:
 LANG=en_US.UTF-8
 PATH=(custom, no user)
 SHELL=/usr/bin/bash
 TERM=xterm-256color
 XDG_RUNTIME_DIR=<set>
ProcFB: 0 i915drmfb
ProcKernelCmdLine: BOOT_IMAGE=/vmlinuz-6.5.0-10-generic root=UUID=87b8400a-5240-46fb-b3c4-7041294d70fd ro quiet splash vt.handoff=7
ProcVersionSignature: Ubuntu 6.5.0-10.10-generic 6.5.3
RelatedPackageVersions:
 linux-restricted-modules-6.5.0-10-generic N/A
 linux-backports-modules-6.5.0-10-generic N/A
 linux-firmware 20230919.git3672ccab-0ubuntu2.1
Tags: mantic wayland-session
Uname: Linux 6.5.0-10-generic x86_64
UpgradeStatus: Upgraded to mantic on 2023-10-13 (13 days ago)
UserGroups: adm cdrom dip lpadmin plugdev sudo users
_MarkForUpload: True
dmi.bios.date: 08/09/2023
dmi.bios.release: 1.7
dmi.bios.vendor: HUAWEI
dmi.bios.version: 1.07
dmi.board.asset.tag: N/A
dmi.board.name: CREFG-XX-PCB
dmi.board.vendor: HUAWEI
dmi.board.version: M1010
dmi.chassis.asset.tag: N/A
dmi.chassis.type: 10
dmi.chassis.vendor: HUAWEI
dmi.chassis.version: M1010
dmi.ec.firmware.release: 1.7
dmi.modalias: dmi:bvnHUAWEI:bvr1.07:bd08/09/2023:br1.7:efr1.7:svnHUAWEI:pnCREFG-XX:pvrM1010:rvnHUAWEI:rnCREFG-XX-PCB:rvrM1010:cvnHUAWEI:ct10:cvrM1010:skuC170:
dmi.product.family: MateBook
dmi.product.name: CREFG-XX
dmi.product.sku: C170
dmi.product.version: M1010
dmi.sys.vendor: HUAWEI

Revision history for this message
akifs (akifsinmaz) wrote :
affects: pipewire (Ubuntu) → linux (Ubuntu)
Revision history for this message
Ubuntu Kernel Bot (ubuntu-kernel-bot) wrote : Missing required logs.

This bug is missing log files that will aid in diagnosing the problem. While running an Ubuntu kernel (not a mainline or third-party kernel) please enter the following command in a terminal window:

apport-collect 2039320

and then change the status of the bug to 'Confirmed'.

If, due to the nature of the issue you have encountered, you are unable to run this command, please add a comment stating that fact and change the bug status to 'Confirmed'.

This change has been made by an automated script, maintained by the Ubuntu Kernel Team.

Changed in linux (Ubuntu):
status: New → Incomplete
Revision history for this message
akifs (akifsinmaz) wrote : AlsaInfo.txt

apport information

tags: added: apport-collected
description: updated
Revision history for this message
akifs (akifsinmaz) wrote : CurrentDmesg.txt

apport information

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akifs (akifsinmaz) wrote : IwConfig.txt

apport information

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akifs (akifsinmaz) wrote : Lspci.txt

apport information

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akifs (akifsinmaz) wrote : Lspci-vt.txt

apport information

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akifs (akifsinmaz) wrote : Lsusb.txt

apport information

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akifs (akifsinmaz) wrote : Lsusb-t.txt

apport information

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akifs (akifsinmaz) wrote : Lsusb-v.txt

apport information

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akifs (akifsinmaz) wrote : ProcCpuinfo.txt

apport information

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akifs (akifsinmaz) wrote : ProcCpuinfoMinimal.txt

apport information

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akifs (akifsinmaz) wrote : ProcInterrupts.txt

apport information

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akifs (akifsinmaz) wrote : ProcModules.txt

apport information

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akifs (akifsinmaz) wrote : RfKill.txt

apport information

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akifs (akifsinmaz) wrote : UdevDb.txt

apport information

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akifs (akifsinmaz) wrote : WifiSyslog.txt

apport information

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akifs (akifsinmaz) wrote : acpidump.txt

apport information

summary: - 00:1f.3 Multimedia audio controller: Intel Corporation Device 51ca (rev
- 01)
+ [HUAWEI CREFG-XX] No sound from the speaker
Revision history for this message
akifs (akifsinmaz) wrote : AlsaInfo.txt

apport information

description: updated
Revision history for this message
akifs (akifsinmaz) wrote : CurrentDmesg.txt

apport information

Revision history for this message
akifs (akifsinmaz) wrote : IwConfig.txt

apport information

Revision history for this message
akifs (akifsinmaz) wrote : Lspci.txt

apport information

Revision history for this message
akifs (akifsinmaz) wrote : Lspci-vt.txt

apport information

Revision history for this message
akifs (akifsinmaz) wrote : Lsusb.txt

apport information

Revision history for this message
akifs (akifsinmaz) wrote : Lsusb-t.txt

apport information

Revision history for this message
akifs (akifsinmaz) wrote : Lsusb-v.txt

apport information

Revision history for this message
akifs (akifsinmaz) wrote : ProcCpuinfo.txt

apport information

Revision history for this message
akifs (akifsinmaz) wrote : ProcCpuinfoMinimal.txt

apport information

Revision history for this message
akifs (akifsinmaz) wrote : ProcInterrupts.txt

apport information

Revision history for this message
akifs (akifsinmaz) wrote : ProcModules.txt

apport information

Revision history for this message
akifs (akifsinmaz) wrote : RfKill.txt

apport information

Revision history for this message
akifs (akifsinmaz) wrote : UdevDb.txt

apport information

Revision history for this message
akifs (akifsinmaz) wrote : WifiSyslog.txt

apport information

Revision history for this message
akifs (akifsinmaz) wrote : acpidump.txt

apport information

Revision history for this message
Launchpad Janitor (janitor) wrote :

[Expired for linux (Ubuntu) because there has been no activity for 60 days.]

Changed in linux (Ubuntu):
status: Incomplete → Expired
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