[HUAWEI CREFG-XX] No sound from the speaker
Affects | Status | Importance | Assigned to | Milestone | |
---|---|---|---|---|---|
linux (Ubuntu) |
Expired
|
Undecided
|
Unassigned |
Bug Description
Hi,
This is the model HUAWEI CREFG-XX of my computer and there is no sound from the speaker.
Oct 13 20:35:40 mypc-ubuntu kernel: snd_hda_intel 0000:00:1f.3: DSP detected with PCI class/subclass/
Oct 13 20:35:40 mypc-ubuntu kernel: snd_hda_intel 0000:00:1f.3: Digital mics found on Skylake+ platform, using SOF driver
Oct 13 20:35:40 mypc-ubuntu kernel: sof-audio-
Oct 13 20:35:40 mypc-ubuntu kernel: sof-audio-
Oct 13 20:35:40 mypc-ubuntu kernel: sof-audio-
Oct 13 20:35:40 mypc-ubuntu kernel: sof-audio-
Oct 13 23:35:25 mypc-ubuntu kernel: sof-audio-
Oct 13 23:35:25 mypc-ubuntu kernel: sof-audio-
Oct 13 23:35:25 mypc-ubuntu kernel: sof-audio-
Oct 13 23:35:25 mypc-ubuntu kernel: sof-audio-
Oct 13 23:35:25 mypc-ubuntu kernel: sof-audio-
Oct 13 23:35:25 mypc-ubuntu kernel: sof-audio-
Oct 13 23:35:25 mypc-ubuntu kernel: sof-audio-
Oct 13 23:35:25 mypc-ubuntu kernel: sof-audio-
Oct 13 23:35:25 mypc-ubuntu kernel: sof-audio-
Oct 13 23:35:25 mypc-ubuntu kernel: sof-audio-
Oct 13 23:35:25 mypc-ubuntu kernel: sof-audio-
Oct 13 23:35:25 mypc-ubuntu kernel: skl_hda_dsp_generic skl_hda_
Oct 13 23:35:25 mypc-ubuntu kernel: snd_hda_
Oct 13 23:35:25 mypc-ubuntu kernel: snd_hda_
Oct 13 23:35:25 mypc-ubuntu kernel: snd_hda_
Oct 13 23:35:25 mypc-ubuntu kernel: snd_hda_
Oct 13 23:35:25 mypc-ubuntu kernel: snd_hda_
Oct 13 23:35:25 mypc-ubuntu kernel: snd_hda_
Oct 13 23:35:25 mypc-ubuntu kernel: snd_hda_
Oct 13 23:35:25 mypc-ubuntu kernel: snd_hda_
Oct 13 23:35:25 mypc-ubuntu kernel: snd_hda_
Oct 13 23:35:25 mypc-ubuntu kernel: skl_hda_dsp_generic skl_hda_
Oct 13 23:35:25 mypc-ubuntu kernel: skl_hda_dsp_generic skl_hda_
Oct 13 23:35:25 mypc-ubuntu kernel: skl_hda_dsp_generic skl_hda_
Oct 13 23:35:25 mypc-ubuntu kernel: skl_hda_dsp_generic skl_hda_
Oct 13 23:35:25 mypc-ubuntu kernel: skl_hda_dsp_generic skl_hda_
Oct 13 23:35:25 mypc-ubuntu kernel: skl_hda_dsp_generic skl_hda_
Oct 13 23:35:25 mypc-ubuntu kernel: skl_hda_dsp_generic skl_hda_
Oct 13 23:35:25 mypc-ubuntu kernel: skl_hda_dsp_generic skl_hda_
Oct 13 23:35:25 mypc-ubuntu kernel: skl_hda_dsp_generic skl_hda_
Oct 13 23:35:25 mypc-ubuntu kernel: skl_hda_dsp_generic skl_hda_
Oct 13 23:35:25 mypc-ubuntu kernel: skl_hda_dsp_generic skl_hda_
Oct 13 23:35:25 mypc-ubuntu kernel: skl_hda_dsp_generic skl_hda_
Oct 13 23:35:25 mypc-ubuntu kernel: input: sof-hda-dsp Mic as /devices/
Oct 13 23:35:25 mypc-ubuntu kernel: input: sof-hda-dsp Headphone as /devices/
Oct 13 23:35:25 mypc-ubuntu kernel: input: sof-hda-dsp HDMI/DP,pcm=3 as /devices/
Oct 13 23:35:25 mypc-ubuntu kernel: input: sof-hda-dsp HDMI/DP,pcm=4 as /devices/
Oct 13 23:35:25 mypc-ubuntu kernel: input: sof-hda-dsp HDMI/DP,pcm=5 as /devices/
ProblemType: Bug
DistroRelease: Ubuntu 23.10
Package: pipewire 0.3.79-2
ProcVersionSign
Uname: Linux 6.5.0-9-generic x86_64
ApportVersion: 2.27.0-0ubuntu5
Architecture: amd64
CasperMD5CheckR
CurrentDesktop: ubuntu:GNOME
Date: Fri Oct 13 23:49:03 2023
InstallationDate: Installed on 2023-09-15 (28 days ago)
InstallationMedia: Ubuntu 23.04 "Lunar Lobster" - Release amd64 (20230418)
ProcEnviron:
LANG=en_US.UTF-8
PATH=(custom, no user)
SHELL=
XDG_RUNTIME_
SourcePackage: pipewire
UpgradeStatus: Upgraded to mantic on 2023-10-13 (0 days ago)
---
ProblemType: Bug
ApportVersion: 2.27.0-0ubuntu5
Architecture: amd64
AudioDevicesInUse:
USER PID ACCESS COMMAND
/dev/snd/
/dev/snd/seq: akifsinmaz 2055 F.... pipewire
CRDA: N/A
CasperMD5CheckR
CurrentDesktop: ubuntu:GNOME
DistroRelease: Ubuntu 23.10
InstallationDate: Installed on 2023-09-15 (33 days ago)
InstallationMedia: Ubuntu 23.04 "Lunar Lobster" - Release amd64 (20230418)
MachineType: {report[
Package: linux (not installed)
ProcEnviron:
LANG=en_US.UTF-8
PATH=(custom, no user)
SHELL=
TERM=xterm-
XDG_RUNTIME_
ProcFB: 0 i915drmfb
ProcKernelCmdLine: BOOT_IMAGE=
ProcVersionSign
RelatedPackageV
linux-
linux-
linux-firmware 20230919.
Tags: mantic wayland-session
Uname: Linux 6.5.0-9-generic x86_64
UpgradeStatus: Upgraded to mantic on 2023-10-13 (4 days ago)
UserGroups: adm cdrom dip lpadmin plugdev sudo users
_MarkForUpload: True
dmi.bios.date: 08/09/2023
dmi.bios.release: 1.7
dmi.bios.vendor: HUAWEI
dmi.bios.version: 1.07
dmi.board.
dmi.board.name: CREFG-XX-PCB
dmi.board.vendor: HUAWEI
dmi.board.version: M1010
dmi.chassis.
dmi.chassis.type: 10
dmi.chassis.vendor: HUAWEI
dmi.chassis.
dmi.ec.
dmi.modalias: dmi:bvnHUAWEI:
dmi.product.family: MateBook
dmi.product.name: CREFG-XX
dmi.product.sku: C170
dmi.product.
dmi.sys.vendor: HUAWEI
---
ProblemType: Bug
ApportVersion: 2.27.0-0ubuntu5
Architecture: amd64
AudioDevicesInUse:
USER PID ACCESS COMMAND
/dev/snd/
/dev/snd/seq: akifsinmaz 8393 F.... pipewire
CRDA: N/A
CasperMD5CheckR
CurrentDesktop: ubuntu:GNOME
DistroRelease: Ubuntu 23.10
InstallationDate: Installed on 2023-09-15 (41 days ago)
InstallationMedia: Ubuntu 23.04 "Lunar Lobster" - Release amd64 (20230418)
MachineType: {report[
Package: linux (not installed)
ProcEnviron:
LANG=en_US.UTF-8
PATH=(custom, no user)
SHELL=
TERM=xterm-
XDG_RUNTIME_
ProcFB: 0 i915drmfb
ProcKernelCmdLine: BOOT_IMAGE=
ProcVersionSign
RelatedPackageV
linux-
linux-
linux-firmware 20230919.
Tags: mantic wayland-session
Uname: Linux 6.5.0-10-generic x86_64
UpgradeStatus: Upgraded to mantic on 2023-10-13 (13 days ago)
UserGroups: adm cdrom dip lpadmin plugdev sudo users
_MarkForUpload: True
dmi.bios.date: 08/09/2023
dmi.bios.release: 1.7
dmi.bios.vendor: HUAWEI
dmi.bios.version: 1.07
dmi.board.
dmi.board.name: CREFG-XX-PCB
dmi.board.vendor: HUAWEI
dmi.board.version: M1010
dmi.chassis.
dmi.chassis.type: 10
dmi.chassis.vendor: HUAWEI
dmi.chassis.
dmi.ec.
dmi.modalias: dmi:bvnHUAWEI:
dmi.product.family: MateBook
dmi.product.name: CREFG-XX
dmi.product.sku: C170
dmi.product.
dmi.sys.vendor: HUAWEI
affects: | pipewire (Ubuntu) → linux (Ubuntu) |
summary: |
- 00:1f.3 Multimedia audio controller: Intel Corporation Device 51ca (rev - 01) + [HUAWEI CREFG-XX] No sound from the speaker |
This bug is missing log files that will aid in diagnosing the problem. While running an Ubuntu kernel (not a mainline or third-party kernel) please enter the following command in a terminal window:
apport-collect 2039320
and then change the status of the bug to 'Confirmed'.
If, due to the nature of the issue you have encountered, you are unable to run this command, please add a comment stating that fact and change the bug status to 'Confirmed'.
This change has been made by an automated script, maintained by the Ubuntu Kernel Team.