Built-in speackers don't sound

Bug #2038717 reported by Juan Luis
6
This bug affects 1 person
Affects Status Importance Assigned to Milestone
pulseaudio (Ubuntu)
New
Undecided
Unassigned

Bug Description

Built-in speackers don't produce any sound in HP Envy, although the system settings and pavucontrol detect them and the sound is displayed in the sound bars.

ProblemType: Bug
DistroRelease: Ubuntu 22.04
Package: pulseaudio 1:15.99.1+dfsg1-1ubuntu2.1
ProcVersionSignature: Ubuntu 6.2.0-34.34~22.04.1-generic 6.2.16
Uname: Linux 6.2.0-34-generic x86_64
NonfreeKernelModules: nvidia_modeset nvidia
ApportVersion: 2.20.11-0ubuntu82.5
Architecture: amd64
CasperMD5CheckResult: pass
CurrentDesktop: ubuntu:GNOME
Date: Sat Oct 7 10:49:46 2023
InstallationDate: Installed on 2023-04-12 (177 days ago)
InstallationMedia: Ubuntu 22.04.2 LTS "Jammy Jellyfish" - Release amd64 (20230223)
ProcEnviron:
 TERM=xterm-256color
 PATH=(custom, no user)
 XDG_RUNTIME_DIR=<set>
 LANG=es_ES.UTF-8
 SHELL=/bin/bash
PulseList: Error: command ['pacmd', 'list'] failed with exit code 1: No PulseAudio daemon running, or not running as session daemon.
SourcePackage: pulseaudio
Symptom: audio
UpgradeStatus: No upgrade log present (probably fresh install)
dmi.bios.date: 04/13/2023
dmi.bios.release: 15.20
dmi.bios.vendor: Insyde
dmi.bios.version: F.20
dmi.board.asset.tag: Type2 - Board Asset Tag
dmi.board.name: 8A2C
dmi.board.vendor: HP
dmi.board.version: 23.43
dmi.chassis.asset.tag: Chassis Asset Tag
dmi.chassis.type: 10
dmi.chassis.vendor: HP
dmi.chassis.version: Chassis Version
dmi.ec.firmware.release: 23.43
dmi.modalias: dmi:bvnInsyde:bvrF.20:bd04/13/2023:br15.20:efr23.43:svnHP:pnHPENVYLaptop16-h0xxx:pvrType1ProductConfigId:rvnHP:rn8A2C:rvr23.43:cvnHP:ct10:cvrChassisVersion:sku6H668EA#ABE:
dmi.product.family: 103C_5335M8 HP ENVY
dmi.product.name: HP ENVY Laptop 16-h0xxx
dmi.product.sku: 6H668EA#ABE
dmi.product.version: Type1ProductConfigId
dmi.sys.vendor: HP

Revision history for this message
Juan Luis (jlsuarezdiaz) wrote :
Revision history for this message
Chris Guiver (guiverc) wrote :

Thank you for taking the time to report this bug and helping to make Ubuntu better.

Bug reporting is about finding & fixing problems thus preventing future users from hitting the same bug.

I suspect a Support site would be more appropriate, eg. https://answers.launchpad.net/ubuntu. You can also find help with your problem in the support forum of your local Ubuntu community http://loco.ubuntu.com/ or asking at https://askubuntu.com or https://ubuntuforums.org, or for more support options please look at https://discourse.ubuntu.com/t/community-support/709

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