Intel Graphic driver crash ( Mosaic mode )

[Michel-Ekimia]

With pentium G7400 ( UHD Intel 710 ) several times per day the screen is corrupted , tested on several screen , the client has to reboot the machine

ProblemType: Bug
DistroRelease: Ubuntu 22.04
Package: linux-image-6.2.0-33-generic 6.2.0-33.33~22.04.1
ProcVersionSignature: Ubuntu 6.2.0-33.33~22.04.1-generic 6.2.16
Uname: Linux 6.2.0-33-generic x86_64
ApportVersion: 2.20.11-0ubuntu82.5
Architecture: amd64
CasperMD5CheckResult: pass
Date: Mon Oct 2 15:14:06 2023
InstallationDate: Installed on 2023-08-10 (53 days ago)
InstallationMedia: Ubuntu 22.04.3 LTS "Jammy Jellyfish" - Release amd64 (20230807.2)
ProcEnviron:
 TERM=xterm
 PATH=(custom, no user)
 LANG=fr_FR.UTF-8
 SHELL=/bin/bash
SourcePackage: linux-signed-hwe-6.2
UpgradeStatus: No upgrade log present (probably fresh install)

[Michel-Ekimia (michel.ekimia)]

The symptom on the screen

[Ubuntu Kernel Bot (ubuntu-kernel-bot)]

This bug is missing log files that will aid in diagnosing the problem. While running an Ubuntu kernel (not a mainline or third-party kernel) please enter the following command in a terminal window:

apport-collect 2038105

and then change the status of the bug to 'Confirmed'.

If, due to the nature of the issue you have encountered, you are unable to run this command, please add a comment stating that fact and change the bug status to 'Confirmed'.

This change has been made by an automated script, maintained by the Ubuntu Kernel Team.

[Michel-Ekimia (michel.ekimia)]

@Timo , we still don't have anyway to apport collect via CLI ? We don't want to bother the client by messing is graphical session

[Launchpad Janitor (janitor)]

[Expired for linux (Ubuntu) because there has been no activity for 60 days.]