Online accounts shows a blank page when adding a Google Account

Bug #2036629 reported by Geijer
6
This bug affects 1 person
Affects Status Importance Assigned to Milestone
gnome-control-center (Ubuntu)
New
Undecided
Unassigned

Bug Description

A newly installed Ubuntu 23.04 when trying to add a Google Account in Online Accounts I can put in my user name and click next but then it shows a blank page instead of asking for the password:

/var/syslog:

2023-09-19T19:04:49.327916+02:00 em gnome-control-c[15344]: Error showing account: Barnprocess avslutades med kod 1
2023-09-19T19:04:50.588681+02:00 em gnome-online-accounts-panel.desktop[60884]: GLib-GIO: Using cross-namespace EXTERNAL authentication (this will deadlock if server is GDBus < 2.73.3)GLib-GIO: _g_io_module_get_default: Found default implementation gvfs (GDaemonVfs) for ‘gio-vfs’GLib: unsetenv() is not thread-safe and should not be used after threads are createdGLib-GIO: _g_io_module_get_default: Found default implementation dconf (DConfSettingsBackend) for ‘gsettings-backend’GoaBackend: Loading all providers: GoaBackend: - googleGoaBackend: - owncloudGoaBackend: - windows_liveGoaBackend: - exchangeGoaBackend: - lastfmGoaBackend: - imap_smtpGoaBackend: - kerberosGoaBackend: activated kerberos providerGLib-GIO: _g_io_module_get_default: Found default implementation gnutls (GTlsBackendGnutls) for ‘gio-tls-backend’Failed to create account: Dialogrutan stängdes
2023-09-19T19:04:50.893037+02:00 em xdg-desktop-por[5151]: Realtime error: Could not map pid: Could not determine pid namespace: Could not find instance-id in process's /.flatpak-info
2023-09-19T19:05:29.611335+02:00 em gnome-control-c[15344]: Error showing account: Barnprocess avslutades med kod 1

ProblemType: Bug
DistroRelease: Ubuntu 23.04
Package: gnome-control-center 1:44.0-1ubuntu6
ProcVersionSignature: Ubuntu 6.2.0-32.32-generic 6.2.16
Uname: Linux 6.2.0-32-generic x86_64
NonfreeKernelModules: nvidia_modeset nvidia zfs zunicode zavl icp zcommon znvpair
ApportVersion: 2.26.1-0ubuntu2
Architecture: amd64
CasperMD5CheckResult: pass
CurrentDesktop: ubuntu:GNOME
Date: Tue Sep 19 19:22:08 2023
InstallationDate: Installed on 2023-09-12 (6 days ago)
InstallationMedia: Ubuntu 23.04 "Lunar Lobster" - Release amd64 (20230417)
ProcEnviron:
 LANG=sv_SE.UTF-8
 PATH=(custom, no user)
 SHELL=/bin/bash
 TERM=xterm-256color
 XDG_RUNTIME_DIR=<set>
RebootRequiredPkgs: Error: path contained symlinks.
SourcePackage: gnome-control-center
UpgradeStatus: No upgrade log present (probably fresh install)

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Geijer (geijer) wrote :
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