Ubuntu 22.04.3 fails to boot with Linux Kernel 6.2.0-32-generic

Bug #2036271 reported by Eliastik
16
This bug affects 3 people
Affects Status Importance Assigned to Milestone
linux-signed-hwe-6.2 (Ubuntu)
Fix Released
Undecided
Unassigned

Bug Description

My Ubuntu installation fails to boot with the kernel 6.2.0-32-generic on a Lenovo Ideapad Flex 5 14ALC05

The Ubuntu splash screen appear with the loader but the boot process is stuck there (with the loader still animating)

No problem when booting with the kernel 6.2.0-26-generic

ProblemType: Bug
DistroRelease: Ubuntu 22.04
Package: linux-image-6.2.0-26-generic 6.2.0-26.26~22.04.1
ProcVersionSignature: Ubuntu 6.2.0-26.26~22.04.1-generic 6.2.13
Uname: Linux 6.2.0-26-generic x86_64
ApportVersion: 2.20.11-0ubuntu82.5
Architecture: amd64
CasperMD5CheckResult: unknown
CurrentDesktop: ubuntu:GNOME
Date: Fri Sep 15 19:22:42 2023
InstallationDate: Installed on 2021-08-26 (750 days ago)
InstallationMedia: Ubuntu 20.04.3 LTS "Focal Fossa" - Release amd64 (20210819)
ProcEnviron:
 TERM=xterm-256color
 PATH=(custom, no user)
 XDG_RUNTIME_DIR=<set>
 LANG=fr_FR.UTF-8
 SHELL=/bin/bash
RebootRequiredPkgs: Error: path contained symlinks.
SourcePackage: linux-signed-hwe-6.2
UpgradeStatus: Upgraded to jammy on 2022-04-22 (511 days ago)

Revision history for this message
Eliastik (eliastik) wrote :
Revision history for this message
Launchpad Janitor (janitor) wrote :

Status changed to 'Confirmed' because the bug affects multiple users.

Changed in linux-signed-hwe-6.2 (Ubuntu):
status: New → Confirmed
Revision history for this message
Michael Gödderz (goedderzm) wrote (last edit ):

Have the same issue with this kernel version 6.2.0-32-generic. Yesterday tried to boot in recovery mode, then i could see some messages that the kernel tried to connect to partitions e.g. /home that should be mounted but failed to connect to. Today the boot process already stuck after USB devices were detected.

Last kernel works fine!
uname -a
Linux michael-nb 6.2.0-31-generic #31~22.04.1-Ubuntu SMP PREEMPT_DYNAMIC Wed Aug 16 13:45:26 UTC 2 x86_64 x86_64 x86_64 GNU/Linux

Revision history for this message
Satvik (vickymerzown) wrote :

Facing an issue with the same kernel on Dell G15.
Not able to boot even in recovery mode.

I was able to use this kernel version, but it started getting stuck after I installed Nvidia's CUDA drivers. Not sure if they are at all connected.

Revision history for this message
Michael Gödderz (goedderzm) wrote :

An update to this bug.
In the meantime a newer kernel version 6.2.0-33-generic is available, so i've installed it via "apt update / apt upgrade". Unfortunately it shows the same behaviour as the 6.2.0.32 version. So it's not possible to boot this notebook with the newer kernel versions.

Additional info:
For some testings i've added 2 partitions on the notebook and installed kubuntu 22.04.02 and as well from latest image kubuntu 22.04.3. (Only minimal system and with and without third-party drivers) All installations work fine after installation, but when i do an apt upgrade the 6.2.0-33-generic kernel will not boot.

Not sure if this is maybe interesting:
As in my initial installation the 6.2.0-31-generic kernel is working fine, i've tried to install this kernel on the test installations as well. Normal boot with the kernel 6.2.0.31 does NOT work! But in recovery mode it reaches the screen were you can select "resume" to proceed with boot. The last one works then, only e.g. network is missing.

Btw. I have another but old notebook ( from 2016 ), here everything works fine with this kernels.

Revision history for this message
Michael Gödderz (goedderzm) wrote :

As the kernel version that has the issue does not boot, the commands as per https://wiki.ubuntu.com/Kernel/Bugs
were collected with an older kernel!

Revision history for this message
Michael Gödderz (goedderzm) wrote :
Revision history for this message
Michael Gödderz (goedderzm) wrote :
Revision history for this message
Michael Gödderz (goedderzm) wrote :
Revision history for this message
Michael Gödderz (goedderzm) wrote :

Update.
After last "apt upgrade" and kernel 6.2.0-37-generic everything is working fine on my notebook.

Ken Sharp (kennybobs)
Changed in linux-signed-hwe-6.2 (Ubuntu):
status: Confirmed → Fix Released
Revision history for this message
Eliastik (eliastik) wrote :

I can confirm, the last update also fixed the issue on my laptop.

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