No output/input devices listed on Settings app
Affects | Status | Importance | Assigned to | Milestone | |
---|---|---|---|---|---|
alsa-driver (Ubuntu) |
New
|
Undecided
|
Unassigned |
Bug Description
My laptop suddenly stopped playing sound, so I tried to change from "headset" (A2DP) to "handsfree" mode and back as it usually solves the problem, but this time not only did it fully stopped responding but also the settings app is not displaying input or output devices.
It seems my laptop has lost its ability to connect to the "handsfree" mode, and this has unsynced the quick settings from the settings app. I tried restarting the bluetooth from the quick settings as well as turning my headphone on and off.
```
set 10 23:46:15 N bluetoothd[15656]: src/profile.
set 10 23:46:15 N bluetoothd[15656]: src/service.
set 10 23:46:15 N gnome-shell[1392]: Failed to connect device "EDIFIER W800BT": GDBus.Error:
set 10 23:46:41 N bluetoothd[15656]: src/profile.
```
`lsb_release -rd` output:
No LSB modules are available.
Description: Ubuntu 23.04
Release: 23.04
After I marked audio in `ubuntu-bug`, this bug report page suggested alsa-driver as the package, but I couldn't find it in `apt` to get its version.
ProblemType: Bug
DistroRelease: Ubuntu 23.04
Package: alsa-base 1.0.25+
ProcVersionSign
Uname: Linux 6.2.0-32-generic x86_64
ApportVersion: 2.26.1-0ubuntu2
Architecture: amd64
AudioDevicesInUse:
USER PID ACCESS COMMAND
/dev/snd/
/dev/snd/pcmC0D0p: junior 1251 F...m pipewire
/dev/snd/seq: junior 1251 F.... pipewire
CasperMD5CheckR
CurrentDesktop: ubuntu:GNOME
Date: Sun Sep 10 23:44:59 2023
InstallationDate: Installed on 2023-07-25 (47 days ago)
InstallationMedia: Ubuntu 23.04 "Lunar Lobster" - Release amd64 (20230418)
PackageArchitec
SourcePackage: alsa-driver
Symptom: audio
UpgradeStatus: No upgrade log present (probably fresh install)
dmi.bios.date: 03/04/2016
dmi.bios.release: 0.0
dmi.bios.vendor: Insyde Corp.
dmi.bios.version: V1.14
dmi.board.
dmi.board.name: Zoro_SL
dmi.board.vendor: Acer
dmi.board.version: V1.14
dmi.chassis.type: 10
dmi.chassis.vendor: Chassis Manufacturer
dmi.chassis.
dmi.ec.
dmi.modalias: dmi:bvnInsydeCo
dmi.product.family: SKL
dmi.product.name: Aspire E5-574
dmi.product.sku: Aspire E5-574_100C_1.14
dmi.product.
dmi.sys.vendor: Acer
affects: | ubuntu → alsa-driver (Ubuntu) |