Hanging every time I attempt to add a Google account in GNOME control center

Bug #2034942 reported by Jonathan Kamens
6
This bug affects 1 person
Affects Status Importance Assigned to Milestone
gnome-control-center (Ubuntu)
New
Undecided
Unassigned

Bug Description

I've tried about 15 times in a row now to add a Google account in GNOME control center, and every time it has hung at some point in the process before letting me enter my password.

Sometimes it hangs before it even asks for my Google username.
Sometimes it hangs right after it accepts my username, before displaying the password prompt.
Sometimes it displays the password prompt but hangs before I am able to enter my password.

Sometimes when it hangs I see the message "GLib: unsetenv() is not thread-safe and should not be used after threads are created" in journalctl --user --follow output. I wonder if there is a memory corruption issue attributable to that. :shrug:

ProblemType: Bug
DistroRelease: Ubuntu 23.10
Package: gnome-control-center 1:45~rc-1ubuntu2
ProcVersionSignature: Ubuntu 6.3.0-7.7-generic 6.3.5
Uname: Linux 6.3.0-7-generic x86_64
NonfreeKernelModules: nvidia_modeset nvidia
ApportVersion: 2.27.0-0ubuntu2
Architecture: amd64
CasperMD5CheckResult: unknown
CurrentDesktop: ubuntu:GNOME
Date: Fri Sep 8 12:11:52 2023
InstallationDate: Installed on 2019-01-02 (1710 days ago)
InstallationMedia: Ubuntu 18.10 "Cosmic Cuttlefish" - Release amd64 (20181017.3)
SourcePackage: gnome-control-center
UpgradeStatus: Upgraded to mantic on 2023-05-20 (111 days ago)

Revision history for this message
Jonathan Kamens (jik) wrote :
Revision history for this message
Jonathan Kamens (jik) wrote :

Tried building gnome-control-center from source and running gnome-control-center-goa-helper under valgrind, no memory errors detected.

Revision history for this message
Jeremy Bícha (jbicha) wrote :

Your bug report indicates you are using Nvidia graphics. Therefore, I am marking this a duplicate of bug 2023322

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