package linux-headers-6.2.0-31-generic 6.2.0-31.31~22.04.1 failed to install/upgrade: installed linux-headers-6.2.0-31-generic package post-installation script subprocess returned error exit status 1

[John Brandon Olsen]

Failed to install?

ProblemType: Package
DistroRelease: Ubuntu 22.04
Package: linux-headers-6.2.0-31-generic 6.2.0-31.31~22.04.1
ProcVersionSignature: Ubuntu 6.2.0-26.26~22.04.1-generic 6.2.13
Uname: Linux 6.2.0-26-generic x86_64
ApportVersion: 2.20.11-0ubuntu82.5
Architecture: amd64
CasperMD5CheckResult: pass
Date: Tue Aug 29 08:00:32 2023
ErrorMessage: installed linux-headers-6.2.0-31-generic package post-installation script subprocess returned error exit status 1
InstallationDate: Installed on 2023-05-03 (118 days ago)
InstallationMedia: Ubuntu 22.04 LTS "Jammy Jellyfish" - Release amd64 (20220419)
Python3Details: /usr/bin/python3.10, Python 3.10.12, python3-minimal, 3.10.6-1~22.04
PythonDetails: N/A
RelatedPackageVersions:
 dpkg 1.21.1ubuntu2.2
 apt 2.4.10
SourcePackage: linux-hwe-6.2
Title: package linux-headers-6.2.0-31-generic 6.2.0-31.31~22.04.1 failed to install/upgrade: installed linux-headers-6.2.0-31-generic package post-installation script subprocess returned error exit status 1
UpgradeStatus: No upgrade log present (probably fresh install)

[Juerg Haefliger (juergh)]

/etc/kernel/header_postinst.d/dkms:
 * dkms: running auto installation service for kernel 6.2.0-31-generic
Error! Could not locate dkms.conf file.
File: /var/lib/dkms/intel-platform-vsec-dkms/2023.20.0-21/source/dkms.conf does not exist.
   ...fail!

[Juerg Haefliger (juergh)]

Your installation is botched. Remove that broken/unsupported DKMS:

$ dkms remove intel-platform-vsec-dkms/2023.20.0-21 --all

[John Brandon Olsen (johnbrandonolsen)]

Thank you Juerg,

I am now struggling with failures because the dkms.conf is missing for
that package.

    /etc/kernel/header_postinst.d/dkms:
      * dkms: running auto installation service for kernel 6.2.0-32-generic
    Error! Could not locate dkms.conf file.
    File:
    /var/lib/dkms/intel-platform-vsec-dkms/2023.20.0-21/source/dkms.conf
    does not exist.
        ...fail!
    run-parts: /etc/kernel/header_postinst.d/dkms exited with return code 4
    dpkg: error processing package linux-headers-6.2.0-32-generic
    (--configure):
      installed linux-headers-6.2.0-32-generic package post-installation
    script subprocess returned error exit status 1
    dpkg: dependency problems prevent configuration of
    linux-headers-generic-hwe-22.04:
      linux-headers-generic-hwe-22.04 depends on
    linux-headers-6.2.0-32-generic; however:
       Package linux-headers-6.2.0-32-generic is not configured yet.

    dpkg: error processing package linux-headers-generic-hwe-22.04
    (--configure):
      dependency problems - leaving unconfigured
    dpkg: dependency problems prevent configuration of
    linux-generic-hwe-22.04:
      linux-generic-hwe-22.04 depends on linux-headers-generic-hwe-22.04
    (= 6.2.0.32.32~22.04.9); however:
       Package linux-headers-generic-hwe-22.04 is not configured yet.

    dpkg: error processing package linux-generic-hwe-22.04 (--configure):
      dependency problems - leaving unconfigured
    No apport report written because the error message indicates its a
    followup error from a previous failure.
    No apport report written because the erro
    r message indicates its a followup error from a previous failure.
    Processing triggers for linux-image-6.2.0-32-generic
    (6.2.0-32.32~22.04.1) ...
    /etc/kernel/postinst.d/dkms:
      * dkms: running auto installation service for kernel 6.2.0-32-generic
    Error! Could not locate dkms.conf file.
    File:
    /var/lib/dkms/intel-platform-vsec-dkms/2023.20.0-21/source/dkms.conf
    does not exist.
        ...fail!
    run-parts: /etc/kernel/postinst.d/dkms exited with return code 4
    dpkg: error processing package linux-image-6.2.0-32-generic
    (--configure):
      installed linux-image-6.2.0-32-generic package post-installation
    script subprocess returned error exit status 1
    No apport report written because MaxReports is reached already
    Errors were encountered while processing:
      linux-headers-6.2.0-32-generic
      linux-headers-generic-hwe-22.04
      linux-generic-hwe-22.04
      linux-image-6.2.0-32-generic
    E: Sub-process /usr/bin/dpkg returned an error code (1)

On 8/30/23 02:38, Juerg Haefliger wrote:
> Your installation is botched. Remove that broken/unsupported DKMS:
>
> $ dkms remove intel-platform-vsec-dkms/2023.20.0-21 --all
>
> ** Changed in: linux-hwe-6.2 (Ubuntu)
> Status: New => Invalid
>
--

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[Gamunu Balagalla (gamunu)]

For some unknown reason, dkms removal did not work for me. However, deleting the directory /var/lib/dkms/intel-platform-vsec-dkms did the job for me. Although I'm not certain whether this has any negative effects, this method worked for me.