The screen stays blank flashing (even after installation)
Affects | Status | Importance | Assigned to | Milestone | |
---|---|---|---|---|---|
subiquity |
New
|
Undecided
|
Unassigned |
Bug Description
When I installed Ubuntu, I had a second monitor connected via HDMI. The main screen (the laptop) often blinked but other times stayed in total blank. To complete the installation I drag and drop the window to the secondary screen. The secondary screen was fine. After finishing the installation and updating the packages, the secondary screen stopped working, the HDMI is not detected. The main screen has 2560x1600 resolution and the secondary (Via HDMI) has 4330x1440 resolution pixels.
ProblemType: Bug
DistroRelease: Ubuntu 23.04
Package: subiquity (unknown)
ProcVersionSign
Uname: Linux 6.2.0-27-generic x86_64
ApportVersion: 2.26.1-0ubuntu2
Architecture: amd64
CasperMD5CheckR
CurrentDesktop: ubuntu:GNOME
Date: Mon Aug 14 05:39:16 2023
InstallationDate: Installed on 2023-07-20 (24 days ago)
InstallationMedia: Ubuntu 23.04 "Lunar Lobster" - Release amd64 (20230418)
ProcEnviron:
LANG=en_US.UTF-8
PATH=(custom, no user)
SHELL=/bin/bash
TERM=xterm-
XDG_RUNTIME_
SourcePackage: subiquity
Symptom: installation
UpgradeStatus: No upgrade log present (probably fresh install)