graphite-web fails to start after bionic ESM upgrade

[Guillermo Gonzalez]

graphite-web fails to render any page with the following non-useful traceback:

 [2023-08-08 19:51:21 +0000] [10628] [ERROR] Error handling request /graphite/render
 Traceback (most recent call last):
   File "/usr/lib/python2.7/dist-packages/gunicorn/workers/sync.py", line 135, in handle
     self.handle_request(listener, req, client, addr)
   File "/usr/lib/python2.7/dist-packages/gunicorn/workers/sync.py", line 176, in handle_request
     respiter = self.wsgi(environ, resp.start_response)
   File "/usr/lib/python2.7/dist-packages/whitenoise/base.py", line 66, in __call__
     return self.application(environ, start_response)
   File "/usr/lib/python2.7/dist-packages/django/core/handlers/wsgi.py", line 157, in __call__
     response = self.get_response(request)
   File "/usr/lib/python2.7/dist-packages/django/core/handlers/base.py", line 124, in get_response
     response = self._middleware_chain(request)
   File "/usr/lib/python2.7/dist-packages/django/core/handlers/exception.py", line 43, in inner
     response = response_for_exception(request, exc)
   File "/usr/lib/python2.7/dist-packages/django/core/handlers/exception.py", line 93, in response_for_exception
     response = handle_uncaught_exception(request, get_resolver(get_urlconf()), sys.exc_info())
   File "/usr/lib/python2.7/dist-packages/django/core/handlers/exception.py", line 135, in handle_uncaught_exception
     extra={'status_code': 500, 'request': request},
   File "/usr/lib/python2.7/logging/__init__.py", line 1200, in error
     self._log(ERROR, msg, args, **kwargs)
   File "/usr/lib/python2.7/logging/__init__.py", line 1293, in _log
     self.handle(record)
   File "/usr/lib/python2.7/logging/__init__.py", line 1303, in handle
     self.callHandlers(record)
   File "/usr/lib/python2.7/logging/__init__.py", line 1343, in callHandlers
     hdlr.handle(record)
   File "/usr/lib/python2.7/logging/__init__.py", line 766, in handle
     self.emit(record)
   File "/usr/lib/python2.7/dist-packages/django/utils/log.py", line 119, in emit
     message = "%s\n\n%s" % (self.format(no_exc_record), reporter.get_traceback_text())
   File "/usr/lib/python2.7/dist-packages/django/views/debug.py", line 334, in get_traceback_text
     return t.render(c)
   File "/usr/lib/python2.7/dist-packages/django/template/base.py", line 207, in render
     return self._render(context)
   File "/usr/lib/python2.7/dist-packages/django/template/base.py", line 199, in _render
     return self.nodelist.render(context)
   File "/usr/lib/python2.7/dist-packages/django/template/base.py", line 990, in render
     bit = node.render_annotated(context)
   File "/usr/lib/python2.7/dist-packages/django/template/base.py", line 957, in render_annotated
     return self.render(context)
   File "/usr/lib/python2.7/dist-packages/django/template/defaulttags.py", line 219, in render
     nodelist.append(node.render_annotated(context))
   File "/usr/lib/python2.7/dist-packages/django/template/base.py", line 957, in render_annotated
     return self.render(context)
   File "/usr/lib/python2.7/dist-packages/django/template/base.py", line 1040, in render
     output = self.filter_expression.resolve(context)
   File "/usr/lib/python2.7/dist-packages/django/template/base.py", line 736, in resolve
     new_obj = func(obj, *arg_vals)
   File "/usr/lib/python2.7/dist-packages/django/template/defaultfilters.py", line 255, in stringformat
     return ("%" + six.text_type(arg)) % value
   File "/usr/lib/python2.7/dist-packages/django/utils/functional.py", line 79, in __repr__
     return repr(self.__cast())
   File "/usr/lib/python2.7/dist-packages/django/utils/functional.py", line 131, in __cast
     return self.__text_cast()
   File "/usr/lib/python2.7/dist-packages/django/utils/functional.py", line 119, in __text_cast
     return func(*self.__args, **self.__kw)
   File "/usr/lib/python2.7/dist-packages/django/urls/base.py", line 91, in reverse
     return force_text(iri_to_uri(resolver._reverse_with_prefix(view, prefix, *args, **kwargs)))
   File "/usr/lib/python2.7/dist-packages/django/urls/resolvers.py", line 440, in _reverse_with_prefix
     possibilities = self.reverse_dict.getlist(lookup_view)
   File "/usr/lib/python2.7/dist-packages/django/urls/resolvers.py", line 337, in reverse_dict
     return self._reverse_dict[language_code]
 KeyError: 'en-us'

Reverting graphite-web to 1.0.2+debian-2 fixes the issue.

python-django:
  Installed: 1:1.11.11-1ubuntu1.21+esm1
  Candidate: 1:1.11.11-1ubuntu1.21+esm1

python-django-common:
  Installed: 1:1.11.11-1ubuntu1.21+esm1
  Candidate: 1:1.11.11-1ubuntu1.21+esm1

graphite-web:
  Installed: 1.0.2+debian-2
  Candidate: 1.0.2+debian-2ubuntu0.1~esm1

[Launchpad Janitor (janitor)]

Status changed to 'Confirmed' because the bug affects multiple users.

[Amir Naseredini (sahnaseredini)]

Hi,

I'm having a look at this to solve the issue. However, since there's not clear error log for it, do you mind if I ask you could apply the debdiff file attached and see if the problem is solved, just to make sure that it's all sorted and to avoid extra uploads? Thanks

[Ubuntu Foundations Team Bug Bot (crichton)]

The attachment "graphite-web_1.0.2+debian-2ubuntu0.1~esm2.debdiff" seems to be a debdiff. The ubuntu-sponsors team has been subscribed to the bug report so that they can review and hopefully sponsor the debdiff. If the attachment isn't a patch, please remove the "patch" flag from the attachment, remove the "patch" tag, and if you are member of the ~ubuntu-sponsors, unsubscribe the team.

[This is an automated message performed by a Launchpad user owned by ~brian-murray, for any issue please contact him.]

[Guillermo Gonzalez (verterok)]

Hi, will test the debdiff in a bit, but just looked into the staging deploy which started failing after a service restart, and got the following traceback which seems related to the debdiff:

 [2023-08-09 12:38:35 +0000] [26128] [ERROR] Error handling request /graphite/
 Traceback (most recent call last):
   File "/usr/lib/python2.7/dist-packages/gunicorn/workers/sync.py", line 135, in handle
     self.handle_request(listener, req, client, addr)
   File "/usr/lib/python2.7/dist-packages/gunicorn/workers/sync.py", line 176, in handle_request
     respiter = self.wsgi(environ, resp.start_response)
   File "/usr/lib/python2.7/dist-packages/whitenoise/base.py", line 66, in __call__
     return self.application(environ, start_response)
   File "/usr/lib/python2.7/dist-packages/django/core/handlers/wsgi.py", line 157, in __call__
     response = self.get_response(request)
   File "/usr/lib/python2.7/dist-packages/django/core/handlers/base.py", line 124, in get_response
     response = self._middleware_chain(request)
   File "/usr/lib/python2.7/dist-packages/django/core/handlers/exception.py", line 43, in inner
     response = response_for_exception(request, exc)
   File "/usr/lib/python2.7/dist-packages/django/core/handlers/exception.py", line 93, in response_for_exception
     response = handle_uncaught_exception(request, get_resolver(get_urlconf()), sys.exc_info())
   File "/usr/lib/python2.7/dist-packages/django/core/handlers/exception.py", line 135, in handle_uncaught_exception
     extra={'status_code': 500, 'request': request},
   File "/usr/lib/python2.7/logging/__init__.py", line 1200, in error
     self._log(ERROR, msg, args, **kwargs)
   File "/usr/lib/python2.7/logging/__init__.py", line 1293, in _log
     self.handle(record)
   File "/usr/lib/python2.7/logging/__init__.py", line 1303, in handle
     self.callHandlers(record)
   File "/usr/lib/python2.7/logging/__init__.py", line 1343, in callHandlers
     hdlr.handle(record)
   File "/usr/lib/python2.7/logging/__init__.py", line 766, in handle
     self.emit(record)
   File "/usr/lib/python2.7/dist-packages/django/utils/log.py", line 119, in emit
     message = "%s\n\n%s" % (self.format(no_exc_record), reporter.get_traceback_text())
   File "/usr/lib/python2.7/dist-packages/django/views/debug.py", line 334, in get_traceback_text
     return t.render(c)
   File "/usr/lib/python2.7/dist-packages/django/template/base.py", line 207, in render
     return self._render(context)
   File "/usr/lib/python2.7/dist-packages/django/template/base.py", line 199, in _render
     return self.nodelist.render(context)
   File "/usr/lib/python2.7/dist-packages/django/template/base.py", line 990, in render
     bit = node.render_annotated(context)
   File "/usr/lib/python2.7/dist-packages/django/template/base.py", line 957, in render_annotated
     return self.render(context)
   File "/usr/lib/python2.7/dist-packages/django/template/defaulttags.py", line 219, in render
     nodelist.append(node.render_annotated(context))
   File "/usr/lib/python2.7/dist-packages/django/template/base.py", line 957, in render_annotated
     return self.render(context)
   File "/usr/lib/python2.7/dist-packages/django/template...

[Guillermo Gonzalez (verterok)]

were unable to apply the debdiff, I couldn't get the source packages for the esm version.

Instead manually applied the patch to the files and can confirm that graphite is now working again

[Amir Naseredini (sahnaseredini)]

The fix is now live.

References:
https://ubuntu.com/security/notices/USN-6243-2