gnome-shell crashed with assertion failed: (crtc_mode != output_info->preferred_mode)

Bug #2030355 reported by errors.ubuntu.com bug bridge
16
This bug affects 3 people
Affects Status Importance Assigned to Milestone
Mutter
New
Unknown
mutter (Ubuntu)
Confirmed
Undecided
Unassigned

Bug Description

The Ubuntu Error Tracker has been receiving reports about a problem regarding gnome-shell. This problem was most recently seen with package version 44.3-0ubuntu1, the problem page at https://errors.ubuntu.com/problem/dfd0a3562ec6450e509477dc223d0b3971e6529b contains more details, including versions of packages affected, stacktrace or traceback, and individual crash reports.
If you do not have access to the Ubuntu Error Tracker and are a software developer, you can request it at http://forms.canonical.com/reports/.

summary: - /usr/bin/gnome-
- shell:6:g_assertion_message:g_assertion_message_expr:meta_monitor_normal_generate_modes:meta_monitor_normal_new:rebuild_monitors
+ gnome-shell crashed with assertion failed: (crtc_mode !=
+ output_info->preferred_mode)
affects: gnome-shell (Ubuntu) → mutter (Ubuntu)
tags: added: regression-update
Changed in mutter:
status: Unknown → New
Revision history for this message
Launchpad Janitor (janitor) wrote :

Status changed to 'Confirmed' because the bug affects multiple users.

Changed in mutter (Ubuntu):
status: New → Confirmed
Revision history for this message
hatori (noltemedia) wrote (last edit ):
Download full text (3.6 KiB)

Dell Inspiron 7577 here. kernel 6.2.0-31-generic nvidia-535:
GDM fails and shows "Oh no..." white screen ... prime-select intel fixes login-screen.

Aug 30 13:33:25 kairos gnome-shell[1777]: Running GNOME Shell (using mutter 44.3) as a X11 window and compositing manager
Aug 30 13:33:25 kairos /usr/libexec/gdm-x-session[1413]: (II) modeset(0): EDID vendor "AUO", prod id 8427
Aug 30 13:33:25 kairos /usr/libexec/gdm-x-session[1413]: (II) modeset(0): Printing DDC gathered Modelines:
Aug 30 13:33:25 kairos /usr/libexec/gdm-x-session[1413]: (II) modeset(0): Modeline "3840x2160"x0.0 533.50 3840 3888 3920 4000 2160 2163 2168 2222 +hsync -vsync (133.4 kHz eP)
Aug 30 13:33:25 kairos /usr/libexec/gdm-x-session[1413]: (II) modeset(0): Modeline "3840x2160"x0.0 533.50 3840 3888 3920 4000 2160 2163 2168 2778 +hsync -vsync (133.4 kHz e)
Aug 30 13:33:25 kairos /usr/libexec/gdm-x-session[1413]: (II) modeset(0): EDID vendor "AUO", prod id 8427
Aug 30 13:33:25 kairos /usr/libexec/gdm-x-session[1413]: (II) modeset(0): Printing DDC gathered Modelines:
Aug 30 13:33:25 kairos /usr/libexec/gdm-x-session[1413]: (II) modeset(0): Modeline "3840x2160"x0.0 533.50 3840 3888 3920 4000 2160 2163 2168 2222 +hsync -vsync (133.4 kHz eP)
Aug 30 13:33:25 kairos /usr/libexec/gdm-x-session[1413]: (II) modeset(0): Modeline "3840x2160"x0.0 533.50 3840 3888 3920 4000 2160 2163 2168 2778 +hsync -vsync (133.4 kHz e)
Aug 30 13:33:25 kairos /usr/libexec/gdm-x-session[1413]: (--) NVIDIA(GPU-0): DFP-0: disconnected
Aug 30 13:33:25 kairos /usr/libexec/gdm-x-session[1413]: (--) NVIDIA(GPU-0): DFP-0: Internal TMDS
Aug 30 13:33:25 kairos /usr/libexec/gdm-x-session[1413]: (--) NVIDIA(GPU-0): DFP-0: DFP is not internal to notebook
Aug 30 13:33:25 kairos /usr/libexec/gdm-x-session[1413]: (--) NVIDIA(GPU-0): DFP-0 Name Aliases:
Aug 30 13:33:25 kairos /usr/libexec/gdm-x-session[1413]: (--) NVIDIA(GPU-0): DFP
Aug 30 13:33:25 kairos /usr/libexec/gdm-x-session[1413]: (--) NVIDIA(GPU-0): DFP-0
Aug 30 13:33:25 kairos /usr/libexec/gdm-x-session[1413]: (--) NVIDIA(GPU-0): DPY-0
Aug 30 13:33:25 kairos /usr/libexec/gdm-x-session[1413]: (--) NVIDIA(GPU-0): HDMI-1-0
Aug 30 13:33:25 kairos /usr/libexec/gdm-x-session[1413]: (--) NVIDIA(GPU-0): HDMI-1-0
Aug 30 13:33:25 kairos /usr/libexec/gdm-x-session[1413]: (--) NVIDIA(GPU-0): Connector-0
Aug 30 13:33:25 kairos /usr/libexec/gdm-x-session[1413]: (--) NVIDIA(GPU-0): DFP-0: 165.0 MHz maximum pixel clock
Aug 30 13:33:25 kairos /usr/libexec/gdm-x-session[1413]: (--) NVIDIA(GPU-0):
Aug 30 13:33:26 kairos org.gnome.Shell.desktop[1777]: **
Aug 30 13:33:26 kairos org.gnome.Shell.desktop[1777]: libmutter:ERROR:../src/backends/meta-monitor.c:791:meta_monitor_normal_generate_modes: assertion failed: (crtc_mode != output_info->preferred_mode)
Aug 30 13:33:26 kairos org.gnome.Shell.desktop[1777]: Bail out! libmutter:ERROR:../src/backends/meta-monitor.c:791:meta_monitor_normal_generate_modes: assertion failed: (crtc_mode != output_info->preferred_mode)
Aug 30 13:33:26 kairos systemd[1]: Started whoopsie.service - crash report submission.
░░ Subject: A start job for unit whoopsie.service has finished successfully
░░ Defined-By: systemd
░░ Support: http:...

Read more...

To post a comment you must log in.
This report contains Public information  
Everyone can see this information.

Other bug subscribers

Remote bug watches

Bug watches keep track of this bug in other bug trackers.