upgrading from 22.04 to 23.04 failed

Bug #2028953 reported by Balakumar R
6
This bug affects 1 person
Affects Status Importance Assigned to Milestone
linux (Ubuntu)
Expired
Undecided
Unassigned

Bug Description

did the release upgrade from 22.04 to 23.04 and got the following error and upgrade is failed and not able to proceed
sudo apt-get dist-upgrade
Reading package lists... Done
Building dependency tree... Done
Reading state information... Done
Calculating upgrade... Done
The following packages were automatically installed and are no longer required:
  endeavour endeavour-common g++-11 g++-11-multilib gnome-todo ieee-data krosspython lib32stdc++-11-dev libabsl20210324 libappimage0 libavcodec58 libavformat58
  libavutil56 libcfitsio9 libdav1d5 libecal-2.0-1 libedataserverui-1.2-3 libgnome-todo libhcrypto4-heimdal:i386 libilmbase25 libjs-mootools libkdecorations2private9
  libkf5alarmcalendar-data libkf5alarmcalendar5abi2 libkf5kipi-data libkf5kipi32.0.0 libkf5waylandserver5 libkwaylandserver5 libkwinxrenderutils13 libldap-2.5-0 libmpdec3
  libopenexr25 libpoppler118 libprocps8 libpython3.10 libpython3.10-dev libpython3.10-minimal libpython3.10-stdlib libqgpgme7 libqpdf28 libre2-9 libroken18-heimdal:i386
  libsnapd-glib1 libsnapd-qt1 libsrt1.4-gnutls libstdc++-11-dev libswresample3 libwxbase3.0-0v5 libwxgtk3.0-gtk3-0v5 libx264-163 libx32stdc++-11-dev libzxingcore1
  pulseaudio-module-gsettings python3-typed-ast python3.10 python3.10-dev python3.10-minimal xfce4-notes xfce4-notes-plugin xubuntu-core
Use 'sudo apt autoremove' to remove them.
The following packages have been kept back:
  libpcsclite1
0 upgraded, 0 newly installed, 0 to remove and 1 not upgraded.
4 not fully installed or removed.
After this operation, 0 B of additional disk space will be used.
Do you want to continue? [Y/n] y
Setting up linux-image-6.2.0-26-generic (6.2.0-26.26) ...
Setting up linux-headers-6.2.0-26-generic (6.2.0-26.26) ...
/etc/kernel/header_postinst.d/dkms:
 * dkms: running auto installation service for kernel 6.2.0-26-generic
Sign command: /usr/bin/kmodsign
Binary update-secureboot-policy not found, modules won't be signed

Running the pre_build script:
Real System.map was found in '/boot/System.map-6.2.0-26-generic'
Generate "/var/lib/dkms/veeamsnap/6.0.3.1221/build/config.h" for kernel "6.2.0-26-generic".
System map "/boot/System.map-6.2.0-26-generic".
Exported function "blk_mq_make_request" not found
Exported function "blk_alloc_queue_rh" not found
Exported function "submit_bio_noacct" was found
Address of the function "__request_module" was defined
Address of the function "blk_mq_submit_bio" was defined

Building module:
Cleaning build area...
make -j8 KERNELRELEASE=6.2.0-26-generic -C /lib/modules/6.2.0-26-generic/build M=/var/lib/dkms/veeamsnap/6.0.3.1221/build modules....(bad exit status: 2)
Error! Bad return status for module build on kernel: 6.2.0-26-generic (x86_64)
Consult /var/lib/dkms/veeamsnap/6.0.3.1221/build/make.log for more information.
dkms autoinstall on 6.2.0-26-generic/x86_64 succeeded for broadcom-sta broadcom-sta
dkms autoinstall on 6.2.0-26-generic/x86_64 failed for veeamsnap(10)
Error! One or more modules failed to install during autoinstall.
Refer to previous errors for more information.
   ...fail!
run-parts: /etc/kernel/header_postinst.d/dkms exited with return code 11
dpkg: error processing package linux-headers-6.2.0-26-generic (--configure):
 installed linux-headers-6.2.0-26-generic package post-installation script subprocess returned error exit status 1
dpkg: dependency problems prevent configuration of linux-headers-generic:
 linux-headers-generic depends on linux-headers-6.2.0-26-generic; however:
  Package linux-headers-6.2.0-26-generic is not configured yet.

dpkg: error processing package linux-headers-generic (--configure):
 dependency problems - leaving unconfigured
dpkg: dependency problems prevent configuration of linux-generic:
 linux-generic depends on linux-headers-generic (= 6.2.0.26.26); however:
  Package linux-headers-generic is not configured yet.

dpkg: error processing package linux-generic (--configure):
 dependency problems - leaving unconfigured
No apport report written because the error message indicates its a followup error from a previous failure.
                                                                                                          No apport report written because the error message indicates its a followup error from a previous failure.
                                        Processing triggers for linux-image-6.2.0-26-generic (6.2.0-26.26) ...
/etc/kernel/postinst.d/dkms:
 * dkms: running auto installation service for kernel 6.2.0-26-generic
Sign command: /usr/bin/kmodsign
Binary update-secureboot-policy not found, modules won't be signed

Running the pre_build script:
Real System.map was found in '/boot/System.map-6.2.0-26-generic'
Generate "/var/lib/dkms/veeamsnap/6.0.3.1221/build/config.h" for kernel "6.2.0-26-generic".
System map "/boot/System.map-6.2.0-26-generic".
Exported function "blk_mq_make_request" not found
Exported function "blk_alloc_queue_rh" not found
Exported function "submit_bio_noacct" was found
Address of the function "__request_module" was defined
Address of the function "blk_mq_submit_bio" was defined

Building module:
Cleaning build area...
make -j8 KERNELRELEASE=6.2.0-26-generic -C /lib/modules/6.2.0-26-generic/build M=/var/lib/dkms/veeamsnap/6.0.3.1221/build modules....(bad exit status: 2)
ERROR: Cannot create report: [Errno 17] File exists: '/var/crash/veeamsnap.0.crash'
Error! Bad return status for module build on kernel: 6.2.0-26-generic (x86_64)
Consult /var/lib/dkms/veeamsnap/6.0.3.1221/build/make.log for more information.
dkms autoinstall on 6.2.0-26-generic/x86_64 succeeded for broadcom-sta broadcom-sta
dkms autoinstall on 6.2.0-26-generic/x86_64 failed for veeamsnap(10)
Error! One or more modules failed to install during autoinstall.
Refer to previous errors for more information.
   ...fail!
run-parts: /etc/kernel/postinst.d/dkms exited with return code 11
dpkg: error processing package linux-image-6.2.0-26-generic (--configure):
 installed linux-image-6.2.0-26-generic package post-installation script subprocess returned error exit status 1
No apport report written because MaxReports is reached already
                                                              Errors were encountered while processing:
 linux-headers-6.2.0-26-generic
 linux-headers-generic
 linux-generic
 linux-image-6.2.0-26-generic
E: Sub-process /usr/bin/dpkg returned an error code (1)

Revision history for this message
Ubuntu Kernel Bot (ubuntu-kernel-bot) wrote : Missing required logs.

This bug is missing log files that will aid in diagnosing the problem. While running an Ubuntu kernel (not a mainline or third-party kernel) please enter the following command in a terminal window:

apport-collect 2028953

and then change the status of the bug to 'Confirmed'.

If, due to the nature of the issue you have encountered, you are unable to run this command, please add a comment stating that fact and change the bug status to 'Confirmed'.

This change has been made by an automated script, maintained by the Ubuntu Kernel Team.

Changed in linux (Ubuntu):
status: New → Incomplete
Revision history for this message
Launchpad Janitor (janitor) wrote :

[Expired for linux (Ubuntu) because there has been no activity for 60 days.]

Changed in linux (Ubuntu):
status: Incomplete → Expired
To post a comment you must log in.
This report contains Public information  
Everyone can see this information.

Other bug subscribers

Remote bug watches

Bug watches keep track of this bug in other bug trackers.