[amdgpu] Multiple kernel errors and reboot

Bug #2025079 reported by Jarek Jaryszew
12
This bug affects 2 people
Affects Status Importance Assigned to Milestone
linux (Ubuntu)
Confirmed
Undecided
Unassigned

Bug Description

Preconditions:
- Connect external monitor (not sure if necessary)
- Have a Google Chrome o Microsoft Edge installed (did not test it with Chromium and Firefox)
- Have access to at least 2 Gmail accounts to be able to use Meet (I also reproduced it using Jitsi)

Steps to reproduce:
- have a Google Meet call with someone else (does not reproduce when only I join the meeting)
- click share the screen
- select entire monitor
- select external monitor
- [new] press "Super" key to open Activities overview. Might need to rty it 2-3 times

Symptomps:
- Entire Wayland session freezes and after few stutters the entire system reboots

Does not reproduce after uncommenting WaylandEnable=false in /etc/gdm3/custom.conf.

Pretty certain that amdgpu is the culprit as never experienced this on Intel/Nvidia. Attached journal from the boot that ended in system crash.

ProblemType: Bug
DistroRelease: Ubuntu 23.04
Package: mutter (not installed)
ProcVersionSignature: Ubuntu 6.2.0-23.23-generic 6.2.12
Uname: Linux 6.2.0-23-generic x86_64
ApportVersion: 2.26.1-0ubuntu2
Architecture: amd64
CasperMD5CheckResult: pass
CurrentDesktop: ubuntu:GNOME
Date: Mon Jun 26 17:57:32 2023
InstallationDate: Installed on 2023-04-13 (74 days ago)
InstallationMedia: Ubuntu 22.04.1 LTS "Jammy Jellyfish" - Release amd64 (20220809.1)
SourcePackage: mutter
UpgradeStatus: Upgraded to lunar on 2023-04-21 (65 days ago)
---
ProblemType: Bug
ApportVersion: 2.26.1-0ubuntu2
Architecture: amd64
CRDA: N/A
CasperMD5CheckResult: pass
CurrentDesktop: ubuntu:GNOME
DistroRelease: Ubuntu 23.04
InstallationDate: Installed on 2023-04-13 (145 days ago)
InstallationMedia: Ubuntu 22.04.1 LTS "Jammy Jellyfish" - Release amd64 (20220809.1)
MachineType: Dell Inc. Inspiron 5415
Package: linux (not installed)
ProcFB: 0 amdgpudrmfb
ProcKernelCmdLine: BOOT_IMAGE=/vmlinuz-6.2.0-32-generic root=/dev/mapper/vgubuntu-root ro quiet splash vt.handoff=7
ProcVersionSignature: Ubuntu 6.2.0-32.32-generic 6.2.16
RelatedPackageVersions:
 linux-restricted-modules-6.2.0-32-generic N/A
 linux-backports-modules-6.2.0-32-generic N/A
 linux-firmware 20230323.gitbcdcfbcf-0ubuntu1.6
Tags: lunar wayland-session
Uname: Linux 6.2.0-32-generic x86_64
UpgradeStatus: Upgraded to lunar on 2023-04-21 (137 days ago)
UserGroups: adm cdrom dialout dip lpadmin lxd plugdev sambashare sudo wireshark
_MarkForUpload: True
dmi.bios.date: 02/13/2023
dmi.bios.release: 1.15
dmi.bios.vendor: Dell Inc.
dmi.bios.version: 1.15.0
dmi.board.name: 0WKFHK
dmi.board.vendor: Dell Inc.
dmi.board.version: A00
dmi.chassis.type: 10
dmi.chassis.vendor: Dell Inc.
dmi.chassis.version: 1.15.0
dmi.modalias: dmi:bvnDellInc.:bvr1.15.0:bd02/13/2023:br1.15:svnDellInc.:pnInspiron5415:pvr1.15.0:rvnDellInc.:rn0WKFHK:rvrA00:cvnDellInc.:ct10:cvr1.15.0:sku0A77:
dmi.product.family: Inspiron
dmi.product.name: Inspiron 5415
dmi.product.sku: 0A77
dmi.product.version: 1.15.0
dmi.sys.vendor: Dell Inc.

Revision history for this message
Jarek Jaryszew (jarekjaryszew) wrote :
Revision history for this message
Jarek Jaryszew (jarekjaryszew) wrote :

Added Daniel van Vugt to subscribers as he was explicitely interested in this issue

description: updated
description: updated
Changed in mutter (Ubuntu):
status: New → Incomplete
summary: - Entire Wayland session crashes when sharing screen during videocall
+ [amdgpu] Multiple kernel errors and reboot
affects: mutter (Ubuntu) → linux (Ubuntu)
tags: added: amdgpu
Changed in linux (Ubuntu):
status: Incomplete → New
Revision history for this message
Ubuntu Kernel Bot (ubuntu-kernel-bot) wrote : Missing required logs.

This bug is missing log files that will aid in diagnosing the problem. While running an Ubuntu kernel (not a mainline or third-party kernel) please enter the following command in a terminal window:

apport-collect 2025079

and then change the status of the bug to 'Confirmed'.

If, due to the nature of the issue you have encountered, you are unable to run this command, please add a comment stating that fact and change the bug status to 'Confirmed'.

This change has been made by an automated script, maintained by the Ubuntu Kernel Team.

Changed in linux (Ubuntu):
status: New → Incomplete
Revision history for this message
Jarek Jaryszew (jarekjaryszew) wrote :

I switched back to Wayland today to see if there was any improvement and it was. I have already had few telcos on different platforms today and no crashes yet!

Revision history for this message
Jarek Jaryszew (jarekjaryszew) wrote :

It still crashes if I press "Super" key to view Activities overview (for example to pick a window to share which is very common use case for me).

Revision history for this message
Jarek Jaryszew (jarekjaryszew) wrote : AlsaInfo.txt

apport information

tags: added: apport-collected
description: updated
Revision history for this message
Jarek Jaryszew (jarekjaryszew) wrote : AudioDevicesInUse.txt

apport information

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Jarek Jaryszew (jarekjaryszew) wrote : CurrentDmesg.txt

apport information

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Jarek Jaryszew (jarekjaryszew) wrote : IwConfig.txt

apport information

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Jarek Jaryszew (jarekjaryszew) wrote : Lspci.txt

apport information

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Jarek Jaryszew (jarekjaryszew) wrote : Lspci-vt.txt

apport information

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Jarek Jaryszew (jarekjaryszew) wrote : Lsusb.txt

apport information

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Jarek Jaryszew (jarekjaryszew) wrote : Lsusb-t.txt

apport information

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Jarek Jaryszew (jarekjaryszew) wrote : Lsusb-v.txt

apport information

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Jarek Jaryszew (jarekjaryszew) wrote : ProcCpuinfo.txt

apport information

Changed in linux (Ubuntu):
status: Incomplete → Confirmed
Revision history for this message
Jarek Jaryszew (jarekjaryszew) wrote : ProcCpuinfoMinimal.txt

apport information

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Jarek Jaryszew (jarekjaryszew) wrote : ProcEnviron.txt

apport information

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Jarek Jaryszew (jarekjaryszew) wrote : ProcInterrupts.txt

apport information

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Jarek Jaryszew (jarekjaryszew) wrote : ProcModules.txt

apport information

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Jarek Jaryszew (jarekjaryszew) wrote : RfKill.txt

apport information

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Jarek Jaryszew (jarekjaryszew) wrote : UdevDb.txt

apport information

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Jarek Jaryszew (jarekjaryszew) wrote : WifiSyslog.txt

apport information

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Jarek Jaryszew (jarekjaryszew) wrote : acpidump.txt

apport information

description: updated
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Vincent Gerris (vgerris) wrote :

This happens to me too with both Slack and Google Meet in Chrome. Sometimes just a flashing of screens, sometimes (most) screens all black and with that sometimes complete hangup of the machine, or graphics broken so unusable. I use the evdi driver and displaylink, it might be related.

Revision history for this message
Vincent Gerris (vgerris) wrote :

I forgot to add, this usually only happens when sharing screen.

Revision history for this message
Daniel van Vugt (vanvugt) wrote :

Vincent, please log your own bug by running:

  ubuntu-bug linux

Revision history for this message
Jarek Jaryszew (jarekjaryszew) wrote :

Happens with other videoconferencing software. Recently reproduced it with Jitsi. Back to X11 for me.

description: updated
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