[Dell Latitude 7390] Screen remains dark after wake-up

[Meir Levi]

Screen remain dark after wake-up.
Mostly it happens when Firefox browser remains open.
Only remedy is hard restart

ProblemType: Bug
DistroRelease: Ubuntu 23.04
Package: xorg 1:7.7+23ubuntu2
ProcVersionSignature: Ubuntu 6.2.0-23.23-generic 6.2.12
Uname: Linux 6.2.0-23-generic x86_64
.tmp.unity_support_test.0:

ApportVersion: 2.26.1-0ubuntu2
Architecture: amd64
BootLog: Error: [Errno 13] Permission denied: '/var/log/boot.log'
CasperMD5CheckResult: unknown
CompositorRunning: None
CurrentDesktop: X-Cinnamon
Date: Sat Jun 24 14:53:18 2023
DistUpgraded: Fresh install
DistroCodename: lunar
DistroVariant: ubuntu
ExtraDebuggingInterest: Yes, if not too technical
GraphicsCard:
 Intel Corporation HD Graphics 620 [8086:5916] (rev 02) (prog-if 00 [VGA controller])
   Subsystem: Dell HD Graphics 620 [1028:081b]
Lsusb:
 Bus 002 Device 001: ID 1d6b:0003 Linux Foundation 3.0 root hub
 Bus 001 Device 003: ID 8087:0a2b Intel Corp. Bluetooth wireless interface
 Bus 001 Device 002: ID 0bda:58ca Realtek Semiconductor Corp. Integrated_Webcam_HD
 Bus 001 Device 001: ID 1d6b:0002 Linux Foundation 2.0 root hub
MachineType: Dell Inc. Latitude 7390
ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-6.2.0-23-generic root=UUID=83d832f6-75ac-446a-b253-7d234af09979 ro quiet splash vt.handoff=7
SourcePackage: xorg
Symptom: display
UpgradeStatus: No upgrade log present (probably fresh install)
dmi.bios.date: 04/10/2023
dmi.bios.release: 1.32
dmi.bios.vendor: Dell Inc.
dmi.bios.version: 1.32.0
dmi.board.vendor: Dell Inc.
dmi.chassis.type: 10
dmi.chassis.vendor: Dell Inc.
dmi.modalias: dmi:bvnDellInc.:bvr1.32.0:bd04/10/2023:br1.32:svnDellInc.:pnLatitude7390:pvr:rvnDellInc.:rn:rvr:cvnDellInc.:ct10:cvr:sku081B:
dmi.product.family: Latitude
dmi.product.name: Latitude 7390
dmi.product.sku: 081B
dmi.sys.vendor: Dell Inc.
version.compiz: compiz 1:0.9.14.2+22.10.20220822-0ubuntu3
version.libdrm2: libdrm2 2.4.114-1
version.libgl1-mesa-dri: libgl1-mesa-dri 23.0.2-1ubuntu1
version.libgl1-mesa-glx: libgl1-mesa-glx 23.0.2-1ubuntu1
version.xserver-xorg-core: xserver-xorg-core 2:21.1.7-1ubuntu3
version.xserver-xorg-input-evdev: xserver-xorg-input-evdev N/A
version.xserver-xorg-video-ati: xserver-xorg-video-ati 1:19.1.0-3
version.xserver-xorg-video-intel: xserver-xorg-video-intel 2:2.99.917+git20210115-1
version.xserver-xorg-video-nouveau: xserver-xorg-video-nouveau 1:1.0.17-2build1

[Meir Levi (ubuntu-meir)]

Laptop is: Dell Latitude 7390

[Ubuntu Kernel Bot (ubuntu-kernel-bot)]

This change was made by a bot.