Ubuntu
firefox package

snap firefox does not open pdfs with system handler

Bug #2024262 reported by Jora Sucharik
10
This bug affects 2 people
Affects Status Importance Assigned to Milestone
firefox (Ubuntu)
Confirmed
Undecided
Unassigned

Bug Description

Snap firefox does not allow to open downloaded pdfs with evince over system handler.

Steps to reproduce:
Fresh installed 22.10, download a pdf with firefox, click on it in firefox download list -> nothing happens. In firefox preferences pdf is setted to use system default handler.

ubuntu: 22.10.
firefox: 1:1snap1-0ubuntu2

Revision history for this message
Launchpad Janitor (janitor) wrote :

Status changed to 'Confirmed' because the bug affects multiple users.

Changed in firefox (Ubuntu):
status: New → Confirmed
Revision history for this message
Amin Bandali (bandali) wrote :

Hello, and sorry for the slow reply here.

I tried with the current Firefox 128 snap on Ubuntu 22.10 (which has reached end of support now), as well as the currently supported Ubuntu 22.04 LTS and 24.04 LTS, and I wasn't able to reproduce issue on any of them.

If you still experience this issue, please provide your current Ubuntu release, Firefox snap version (you can get this by running 'snap info firefox' in a terminal), and exact steps to reproduce this if there were any missing details in your original report.

Otherwise I believe we can consider the bug fixed and close this issue accordingly. Thanks.

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