package linux-headers-generic 6.2.0.20.20 failed to install/upgrade: problemi con le dipendenze - lasciato non configurato

Bug #2024183 reported by Sara Gamba
6
This bug affects 1 person
Affects Status Importance Assigned to Milestone
linux (Ubuntu)
Invalid
Undecided
Unassigned

Bug Description

my pc comes with this error. I can't use new version of ubuntu

ProblemType: Package
DistroRelease: Ubuntu 23.04
Package: linux-headers-generic 6.2.0.20.20
ProcVersionSignature: Ubuntu 5.19.0-43.44-generic 5.19.17
Uname: Linux 5.19.0-43-generic x86_64
ApportVersion: 2.26.1-0ubuntu2
AptOrdering:
 linux-headers-5.19.0-42-generic:amd64: Remove
 linux-headers-5.19.0-42:amd64: Remove
 NULL: ConfigurePending
Architecture: amd64
AudioDevicesInUse:
 USER PID ACCESS COMMAND
 /dev/snd/controlC0: sarinaleggy 1527 F.... wireplumber
 /dev/snd/seq: sarinaleggy 1524 F.... pipewire
CRDA: N/A
CasperMD5CheckResult: pass
Date: Fri Jun 16 14:08:49 2023
ErrorMessage: problemi con le dipendenze - lasciato non configurato
InstallationDate: Installed on 2022-10-22 (236 days ago)
InstallationMedia: Ubuntu 22.10 "Kinetic Kudu" - Release amd64 (20221020)
Lsusb:
 Bus 002 Device 001: ID 1d6b:0003 Linux Foundation 3.0 root hub
 Bus 001 Device 003: ID 0408:5220 Quanta Computer, Inc. HP Webcam
 Bus 001 Device 002: ID 8087:0aa7 Intel Corp. Wireless-AC 3168 Bluetooth
 Bus 001 Device 001: ID 1d6b:0002 Linux Foundation 2.0 root hub
MachineType: HP HP 250 G6 Notebook PC
ProcFB: 0 i915drmfb
ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-5.19.0-43-generic root=UUID=ac43499b-4533-4383-94f3-a886a9aabd42 ro quiet splash vt.handoff=7
Python3Details: /usr/bin/python3.11, Python 3.11.2, python3-minimal, 3.11.2-1
PythonDetails: /usr/bin/python3.11, Python 3.11.2, python-is-python3, 3.11.1-3
RelatedPackageVersions: grub-pc 2.06-2ubuntu16
SourcePackage: linux
Title: package linux-headers-generic 6.2.0.20.20 failed to install/upgrade: problemi con le dipendenze - lasciato non configurato
UpgradeStatus: Upgraded to lunar on 2023-06-10 (5 days ago)
dmi.bios.date: 08/10/2022
dmi.bios.release: 15.70
dmi.bios.vendor: Insyde
dmi.bios.version: F.70
dmi.board.asset.tag: Type2 - Board Asset Tag
dmi.board.name: 832A
dmi.board.vendor: HP
dmi.board.version: 23.77
dmi.chassis.asset.tag: Chassis Asset Tag
dmi.chassis.type: 10
dmi.chassis.vendor: HP
dmi.chassis.version: Chassis Version
dmi.ec.firmware.release: 23.77
dmi.modalias: dmi:bvnInsyde:bvrF.70:bd08/10/2022:br15.70:efr23.77:svnHP:pnHP250G6NotebookPC:pvrType1ProductConfigId:rvnHP:rn832A:rvr23.77:cvnHP:ct10:cvrChassisVersion:sku1WY24EA#ABZ:
dmi.product.family: 103C_5336AN HP 200
dmi.product.name: HP 250 G6 Notebook PC
dmi.product.sku: 1WY24EA#ABZ
dmi.product.version: Type1ProductConfigId
dmi.sys.vendor: HP

Revision history for this message
Sara Gamba (sarinaleggy) wrote :
Revision history for this message
Ubuntu Kernel Bot (ubuntu-kernel-bot) wrote : Status changed to Confirmed

This change was made by a bot.

Changed in linux (Ubuntu):
status: New → Confirmed
Revision history for this message
Juerg Haefliger (juergh) wrote :

Building module:
Cleaning build area...
unset ARCH; [ ! -h /usr/bin/cc ] && export CC=/usr/bin/gcc; env NV_VERBOSE=1 'make' -j4 NV_EXCLUDE_BUILD_MODULES='' KERNEL_UNAME=6.2.0-20-generic IGNORE_XEN_PRESENCE=1 IGNORE_CC_MISMATCH=1 SYSSRC=/lib/modules/6.2.0-20-generic/build LD=/usr/bin/ld.bfd modules...................................(bad exit status: 2)
ERROR: Cannot create report: [Errno 17] File exists: '/var/crash/nvidia-dkms-520.0.crash'
Error! Bad return status for module build on kernel: 6.2.0-20-generic (x86_64)
Consult /var/lib/dkms/nvidia/520.61.05/build/make.log for more information.
Error! One or more modules failed to install during autoinstall.
Refer to previous errors for more information.
   ...fail!

Revision history for this message
Juerg Haefliger (juergh) wrote :

You have an unsupported DKMS modules installed. Remove it and retry the upgrade:

$ dkms remove nvidia/520.61.05 --all

Changed in linux (Ubuntu):
status: Confirmed → Invalid
Revision history for this message
Juerg Haefliger (juergh) wrote :

Thank you for taking the time to report this bug and helping to make Ubuntu better. This particular bug has already been reported and is a duplicate of bug 2068107, so it is being marked as such. Please look at the other bug report to see if there is any missing information that you can provide, or to see if there is a workaround for the bug. Additionally, any further discussion regarding the bug should occur in the other report. Please continue to report any other bugs you may find.

To post a comment you must log in.
This report contains Public information  
Everyone can see this information.

Other bug subscribers

Remote bug watches

Bug watches keep track of this bug in other bug trackers.