Ubuntu
linux package

Erratic crash to blackscreen then kernel freeze with no known trigger

Bug #2023430 reported by Anadon on 2023-06-10

This bug affects 1 person

Affects		Status	Importance	Assigned to	Milestone
	libdrm (Ubuntu)	New	Undecided	Unassigned
	linux (Ubuntu)	Confirmed	Undecided	Unassigned

Bug Description

I suspect this is something related to updates from 22.10 to 23.04's amdgpu driver. But I'm entirely out of my depth here. Attached is the dmesg I was able to capture before the kernel freeze but after the crash to black by changing to a different virtual terminal.
---
ProblemType: Bug
ApportVersion: 2.26.1-0ubuntu2
Architecture: amd64
BootLog: Error: [Errno 13] Permission denied: '/var/log/boot.log'
CRDA: N/A
CasperMD5CheckResult: pass
CompositorRunning: None
CurrentDesktop: ubuntu:GNOME
DistUpgraded: Fresh install
DistroCodename: lunar
DistroRelease: Ubuntu 23.04
DistroVariant: ubuntu
GraphicsCard:
Advanced Micro Devices, Inc. [AMD/ATI] Navi 21 [Radeon RX 6800/6800 XT / 6900 XT] [1002:73bf] (rev c0) (prog-if 00 [VGA controller])
Subsystem: ASRock Incorporation Navi 21 [Radeon RX 6800/6800 XT / 6900 XT] [1849:5212]
InstallationDate: Installed on 2021-07-16 (693 days ago)
InstallationMedia: Ubuntu 21.04 "Hirsute Hippo" - Release amd64 (20210420)
MachineType: Gigabyte Technology Co., Ltd. X570 AORUS ELITE
Package: linux (not installed)
ProcFB: 0 amdgpudrmfb
ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-6.2.0-20-generic root=UUID=f18305b0-b895-44ea-8e21-3c7c2a1950cd ro quiet splash vt.handoff=7
ProcVersionSignature: Ubuntu 6.2.0-20.20-generic 6.2.6
RelatedPackageVersions:
linux-restricted-modules-6.2.0-20-generic N/A
linux-backports-modules-6.2.0-20-generic N/A
linux-firmware 20230323.gitbcdcfbcf-0ubuntu1.1
Tags: lunar ubuntu wayland-session
Uname: Linux 6.2.0-20-generic x86_64
UpgradeStatus: No upgrade log present (probably fresh install)
UserGroups: adm cdrom dip libvirt lpadmin lxd plugdev sambashare sudo
_MarkForUpload: True
dmi.bios.date: 05/12/2022
dmi.bios.release: 5.17
dmi.bios.vendor: American Megatrends International, LLC.
dmi.bios.version: F37c
dmi.board.asset.tag: Default string
dmi.board.name: X570 AORUS ELITE
dmi.board.vendor: Gigabyte Technology Co., Ltd.
dmi.board.version: Default string
dmi.chassis.asset.tag: Default string
dmi.chassis.type: 3
dmi.chassis.vendor: Default string
dmi.chassis.version: Default string
dmi.modalias: dmi:bvnAmericanMegatrendsInternational,LLC.:bvrF37c:bd05/12/2022:br5.17:svnGigabyteTechnologyCo.,Ltd.:pnX570AORUSELITE:pvr-CF:rvnGigabyteTechnologyCo.,Ltd.:rnX570AORUSELITE:rvrDefaultstring:cvnDefaultstring:ct3:cvrDefaultstring:skuDefaultstring:
dmi.product.family: X570 MB
dmi.product.name: X570 AORUS ELITE
dmi.product.sku: Default string
dmi.product.version: -CF
dmi.sys.vendor: Gigabyte Technology Co., Ltd.
version.compiz: compiz N/A
version.libdrm2: libdrm2 2.4.114-1
version.libgl1-mesa-dri: libgl1-mesa-dri 23.0.2-1ubuntu1
version.libgl1-mesa-glx: libgl1-mesa-glx 23.0.2-1ubuntu1
version.xserver-xorg-core: xserver-xorg-core 2:21.1.7-1ubuntu3
version.xserver-xorg-input-evdev: xserver-xorg-input-evdev N/A
version.xserver-xorg-video-ati: xserver-xorg-video-ati 1:19.1.0-3
version.xserver-xorg-video-intel: xserver-xorg-video-intel 2:2.99.917+git20210115-1
version.xserver-xorg-video-nouveau: xserver-xorg-video-nouveau 1:1.0.17-2build1

See original description

Tags:

Revision history for this message

Anadon (anadon) wrote on 2023-06-10:

anadon@Poymon:~$ neofetch
            .-/+oossssoo+/-. anadon@Poymon
        `:+ssssssssssssssssss+:` -------------
      -+ssssssssssssssssssyyssss+- OS: Ubuntu 23.04 x86_64
    .ossssssssssssssssssdMMMNysssso. Host: X570 AORUS ELITE -CF
   /ssssssssssshdmmNNmmyNMMMMhssssss/ Kernel: 6.2.0-20-generic
  +ssssssssshmydMMMMMMMNddddyssssssss+ Uptime: 23 mins
/sssssssshNMMMyhhyyyyhmNMMMNhssssssss/ Packages: 4185 (dpkg), 10 (guix-user), 155 (nix-user), 21 (flatpak), 16 (snap)
.ssssssssdMMMNhsssssssssshNMMMdssssssss. Shell: bash 5.2.15
+sssshhhyNMMNyssssssssssssyNMMMysssssss+ Resolution: 5120x1440
ossyNMMMNyMMhsssssssssssssshmmmhssssssso DE: GNOME 44.0
ossyNMMMNyMMhsssssssssssssshmmmhssssssso WM: Mutter
+sssshhhyNMMNyssssssssssssyNMMMysssssss+ WM Theme: Adwaita
.ssssssssdMMMNhsssssssssshNMMMdssssssss. Theme: Yaru-dark [GTK2/3]
/sssssssshNMMMyhhyyyyhdNMMMNhssssssss/ Icons: Yaru [GTK2/3]
  +sssssssssdmydMMMMMMMMddddyssssssss+ Terminal: gnome-terminal
   /ssssssssssshdmNNNNmyNMMMMhssssss/ CPU: AMD Ryzen 9 5950X (32) @ 3.400GHz
    .ossssssssssssssssssdMMMNysssso. GPU: AMD ATI Radeon RX 6800/6800 XT / 6900 XT
      -+sssssssssssssssssyyyssss+- Memory: 5392MiB / 64205MiB
        `:+ssssssssssssssssss+:`
            .-/+oossssoo+/-.

Revision history for this message

Ubuntu Foundations Team Bug Bot (crichton) wrote on 2023-06-10:

Thank you for taking the time to report this bug and helping to make Ubuntu better. It seems that your bug report is not filed about a specific source package though, rather it is just filed against Ubuntu in general. It is important that bug reports be filed about source packages so that people interested in the package can find the bugs about it. You can find some hints about determining what package your bug might be about at https://wiki.ubuntu.com/Bugs/FindRightPackage. You might also ask for help in the #ubuntu-bugs irc channel on Libera.chat.

To change the source package that this bug is filed about visit https://bugs.launchpad.net/ubuntu/+bug/2023430/+editstatus and add the package name in the text box next to the word Package.

[This is an automated message. I apologize if it reached you inappropriately; please just reply to this message indicating so.]

tags:

added: bot-comment

Anadon (anadon) on 2023-06-10

affects:

ubuntu → linux (Ubuntu)

Revision history for this message

Ubuntu Kernel Bot (ubuntu-kernel-bot) wrote on 2023-06-10: Missing required logs.

This bug is missing log files that will aid in diagnosing the problem. While running an Ubuntu kernel (not a mainline or third-party kernel) please enter the following command in a terminal window:

apport-collect 2023430

and then change the status of the bug to 'Confirmed'.

If, due to the nature of the issue you have encountered, you are unable to run this command, please add a comment stating that fact and change the bug status to 'Confirmed'.

This change has been made by an automated script, maintained by the Ubuntu Kernel Team.

Changed in linux (Ubuntu):
status:	New → Incomplete

Revision history for this message

Anadon (anadon) wrote on 2023-06-10: AlsaInfo.txt

AlsaInfo.txt Edit (132.2 KiB, text/plain)

apport information

tags:	added: apport-collected lunar ubuntu wayland-session
description:	updated

Revision history for this message

Anadon (anadon) wrote on 2023-06-10: AudioDevicesInUse.txt

AudioDevicesInUse.txt Edit (461 bytes, text/plain)

apport information

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Anadon (anadon) wrote on 2023-06-10: CurrentDmesg.txt

CurrentDmesg.txt Edit (133.8 KiB, text/plain)

apport information

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Anadon (anadon) wrote on 2023-06-10: DpkgLog.txt

DpkgLog.txt Edit (70.1 KiB, text/plain)

apport information

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Anadon (anadon) wrote on 2023-06-10: IwConfig.txt

IwConfig.txt Edit (540 bytes, text/plain)

apport information

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Anadon (anadon) wrote on 2023-06-10: Lspci.txt

Lspci.txt Edit (32.7 KiB, text/plain)

apport information

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Anadon (anadon) wrote on 2023-06-10: Lspci-vt.txt

#10

Lspci-vt.txt Edit (3.7 KiB, text/plain)

apport information

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Anadon (anadon) wrote on 2023-06-10: Lsusb.txt

#11

Lsusb.txt Edit (1.5 KiB, text/plain)

apport information

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Anadon (anadon) wrote on 2023-06-10: Lsusb-t.txt

#12

Lsusb-t.txt Edit (2.7 KiB, text/plain)

apport information

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Anadon (anadon) wrote on 2023-06-10: Lsusb-v.txt

#13

Lsusb-v.txt Edit (114.0 KiB, text/plain)

apport information

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Anadon (anadon) wrote on 2023-06-10: MonitorsUser.xml.txt

#14

MonitorsUser.xml.txt Edit (545 bytes, text/plain)

apport information

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Anadon (anadon) wrote on 2023-06-10: ProcCpuinfo.txt

#15

ProcCpuinfo.txt Edit (49.0 KiB, text/plain)

apport information

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Anadon (anadon) wrote on 2023-06-10: ProcCpuinfoMinimal.txt

#16

ProcCpuinfoMinimal.txt Edit (1.5 KiB, text/plain)

apport information

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Anadon (anadon) wrote on 2023-06-10: ProcEnviron.txt

#17

ProcEnviron.txt Edit (118 bytes, text/plain)

apport information

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Anadon (anadon) wrote on 2023-06-10: ProcInterrupts.txt

#18

ProcInterrupts.txt Edit (56.6 KiB, text/plain)

apport information

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Anadon (anadon) wrote on 2023-06-10: ProcModules.txt

#19

ProcModules.txt Edit (7.7 KiB, text/plain)

apport information

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Anadon (anadon) wrote on 2023-06-10: RfKill.txt

#20

RfKill.txt Edit (112 bytes, text/plain)

apport information

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Anadon (anadon) wrote on 2023-06-10: UdevDb.txt

#21

UdevDb.txt Edit (468.3 KiB, text/plain)

apport information

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Anadon (anadon) wrote on 2023-06-10: WifiSyslog.txt

#22

WifiSyslog.txt Edit (187.2 KiB, text/plain)

apport information

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Anadon (anadon) wrote on 2023-06-10: XorgLog.txt

#23

XorgLog.txt Edit (138.4 KiB, text/plain)

apport information

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Anadon (anadon) wrote on 2023-06-10: XorgLogOld.txt

#24

XorgLogOld.txt Edit (224.1 KiB, text/plain)

apport information

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Anadon (anadon) wrote on 2023-06-10: Xrandr.txt

#25

Xrandr.txt Edit (5.5 KiB, text/plain)

apport information

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Anadon (anadon) wrote on 2023-06-10: acpidump.txt

#26

acpidump.txt Edit (1.1 MiB, text/plain)

apport information

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Anadon (anadon) wrote on 2023-06-10: xdpyinfo.txt

#27

xdpyinfo.txt Edit (66.6 KiB, text/plain)

apport information

Changed in linux (Ubuntu):
status:	Incomplete → Confirmed

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Ubuntulinux package

Erratic crash to blackscreen then kernel freeze with no known trigger

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Ubuntu
linux package