After an Ubuntu Update, the WiFi was not working. When running the sudo lshw -C network in a terminal window, the statement '*-network UNCLAIMED ' was presented for the network controller (Broadcom BCM43142 802.11b/g/n)

Bug #2023396 reported by Jon Coomber
6
This bug affects 1 person
Affects Status Importance Assigned to Milestone
linux (Ubuntu)
Expired
Undecided
Unassigned
linux-firmware (Ubuntu)
Invalid
Undecided
Unassigned

Bug Description

The Ubuntu Release information shown after running 'lsb_release -a'
No LSB modules are available.
Distributor ID: Ubuntu
Description: Ubuntu 22.04.2 LTS
Release: 22.04
Codename: jammy

The printout from the terminal window after running lshw -C network
  *-network UNCLAIMED
       description: Network controller
       product: BCM43142 802.11b/g/n
       vendor: Broadcom Inc. and subsidiaries
       physical id: 0
       bus info: pci@0000:06:00.0
       version: 01
       width: 64 bits
       clock: 33MHz
       capabilities: pm msi pciexpress cap_list
       configuration: latency=0
       resources: memory:aa100000-aa107fff
  *-network
       description: Ethernet interface
       product: RTL810xE PCI Express Fast Ethernet controller
       vendor: Realtek Semiconductor Co., Ltd.
       physical id: 0
       bus info: pci@0000:07:00.0
       logical name: enp7s0
       version: 07
       serial: 20:47:47:49:34:06
       capacity: 100Mbit/s
       width: 64 bits
       clock: 33MHz
       capabilities: pm msi pciexpress msix vpd bus_master cap_list ethernet physical tp mii 10bt 10bt-fd 100bt 100bt-fd autonegotiation
       configuration: autonegotiation=on broadcast=yes driver=r8169 driverversion=5.19.0-44-generic firmware=rtl8106e-1_0.0.1 06/29/12 latency=0 link=no multicast=yes port=twisted pair
       resources: irq:19 ioport:3000(size=256) memory:aa000000-aa000fff memory:c0000000-c0003fff

ProblemType: Bug
DistroRelease: Ubuntu 22.04
Package: linux-firmware 20220329.git681281e4-0ubuntu3.14
ProcVersionSignature: Ubuntu 5.19.0-44.45~22.04.1-generic 5.19.17
Uname: Linux 5.19.0-44-generic x86_64
ApportVersion: 2.20.11-0ubuntu82.5
Architecture: amd64
AudioDevicesInUse:
 USER PID ACCESS COMMAND
 /dev/snd/controlC1: jon 2489 F.... pulseaudio
 /dev/snd/controlC0: jon 2489 F.... pulseaudio
CRDA: N/A
CasperMD5CheckResult: pass
CurrentDesktop: ubuntu:GNOME
Date: Fri Jun 9 06:55:51 2023
Dependencies: firmware-sof-signed 2.0-1ubuntu4.1
InstallationDate: Installed on 2022-08-23 (289 days ago)
InstallationMedia: Ubuntu 22.04.1 LTS "Jammy Jellyfish" - Release amd64 (20220809.1)
IwConfig:
 lo no wireless extensions.

 enp7s0 no wireless extensions.
MachineType: Dell Inc. Inspiron 3543
PackageArchitecture: all
ProcEnviron:
 TERM=xterm-256color
 PATH=(custom, no user)
 XDG_RUNTIME_DIR=<set>
 LANG=en_US.UTF-8
 SHELL=/bin/bash
ProcFB: 0 i915drmfb
ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-5.19.0-44-generic root=UUID=ac729c56-ab63-4579-9c28-60763aa3e9f3 ro quiet splash vt.handoff=7
RelatedPackageVersions:
 linux-restricted-modules-5.19.0-44-generic N/A
 linux-backports-modules-5.19.0-44-generic N/A
 linux-firmware 20220329.git681281e4-0ubuntu3.14
RfKill:
 0: hci0: Bluetooth
  Soft blocked: no
  Hard blocked: no
SourcePackage: linux-firmware
UpgradeStatus: No upgrade log present (probably fresh install)
dmi.bios.date: 09/12/2019
dmi.bios.release: 65.11
dmi.bios.vendor: Dell Inc.
dmi.bios.version: A11
dmi.board.name: 0M9V4C
dmi.board.vendor: Dell Inc.
dmi.board.version: A00
dmi.chassis.type: 8
dmi.chassis.vendor: Dell Inc.
dmi.chassis.version: Not Specified
dmi.modalias: dmi:bvnDellInc.:bvrA11:bd09/12/2019:br65.11:svnDellInc.:pnInspiron3543:pvrA11:rvnDellInc.:rn0M9V4C:rvrA00:cvnDellInc.:ct8:cvrNotSpecified:sku0654:
dmi.product.name: Inspiron 3543
dmi.product.sku: 0654
dmi.product.version: A11
dmi.sys.vendor: Dell Inc.

Revision history for this message
Jon Coomber (saratoga) wrote :
affects: ubuntu → linux-firmware (Ubuntu)
Revision history for this message
Luke Nowakowski-Krijger (lukenow) wrote :

Hi Jon we recently identified regressions in our kernels that breaks WiFi, which very well could be what you are experiencing here.

We should have a new Jammy-hwe kernel 5.19.0-45.46~22.04.1 in ~proposed on Monday which should fix this issue.

- Luke

Revision history for this message
Juerg Haefliger (juergh) wrote :

Please verify that 5.19.0-45-generic from proposed restores wifi connectivity.

Changed in linux-firmware (Ubuntu):
status: New → Invalid
Changed in linux (Ubuntu):
status: New → Incomplete
Revision history for this message
Jon Coomber (saratoga) wrote :

The latest update (5.19.0-45-generic) corrected my wifi connectivity issue. Thank you!

Revision history for this message
Launchpad Janitor (janitor) wrote :

[Expired for linux (Ubuntu) because there has been no activity for 60 days.]

Changed in linux (Ubuntu):
status: Incomplete → Expired
To post a comment you must log in.
This report contains Public information  
Everyone can see this information.

Other bug subscribers

Remote bug watches

Bug watches keep track of this bug in other bug trackers.