Unable to turn on Bluetooth - Ubuntu 23.04

Bug #2023175 reported by Sethu Madhavan
6
This bug affects 1 person
Affects Status Importance Assigned to Milestone
linux (Ubuntu)
Confirmed
Undecided
Unassigned

Bug Description

Syslog:

2023-06-07T15:09:12.401376+05:30 ubuntu-23-desktop systemd[3957]: Started app-gnome-gnome\x2dbluetooth\x2dpanel-595470.scope - Application launched by gnome-shell.
2023-06-07T15:09:12.560390+05:30 ubuntu-23-desktop dbus-daemon[1428]: [system] Activating via systemd: service name='org.freedesktop.hostname1' unit='dbus-org.freedesktop.hostname1.service' requested by ':1.1101' (uid=1000 pid=595470 comm="/usr/bin/gnome-control-center bluetooth" label="unconfined")
2023-06-07T15:09:12.585464+05:30 ubuntu-23-desktop systemd[1]: Starting systemd-hostnamed.service - Hostname Service...
2023-06-07T15:09:12.632109+05:30 ubuntu-23-desktop dbus-daemon[1428]: [system] Successfully activated service 'org.freedesktop.hostname1'
2023-06-07T15:09:12.632223+05:30 ubuntu-23-desktop systemd[1]: Started systemd-hostnamed.service - Hostname Service.
2023-06-07T15:09:12.837240+05:30 ubuntu-23-desktop gnome-shell[4294]: Window manager warning: Buggy client sent a _NET_ACTIVE_WINDOW message with a timestamp of 0 for 0x6a00004
2023-06-07T15:09:25.823306+05:30 ubuntu-23-desktop gsd-rfkill[4469]: GTask cc_rfkill_glib_send_change_all_event (source object: 0x55e9320d2e40, source tag: 0x55e931b34e90) finalized without ever returning (using g_task_return_*()). This potentially indicates a bug in the program.
2023-06-07T15:09:27.323167+05:30 ubuntu-23-desktop gsd-rfkill[4469]: message repeated 7 times: [ GTask cc_rfkill_glib_send_change_all_event (source object: 0x55e9320d2e40, source tag: 0x55e931b34e90) finalized without ever returning (using g_task_return_*()). This potentially indicates a bug in the program.]
2023-06-07T15:09:28.340059+05:30 ubuntu-23-desktop gnome-shell[4294]: Can't update stage views actor <unnamed>[<MetaWindowActorX11>:0x563f28281530] is on because it needs an allocation.
2023-06-07T15:09:28.340146+05:30 ubuntu-23-desktop gnome-shell[4294]: Can't update stage views actor <unnamed>[<MetaSurfaceActorX11>:0x563f28a81320] is on because it needs an allocation.
2023-06-07T15:09:29.844305+05:30 ubuntu-23-desktop gnome-shell[4294]: Can't update stage views actor <unnamed>[<MetaWindowActorX11>:0x563f28281530] is on because it needs an allocation.
2023-06-07T15:09:29.844377+05:30 ubuntu-23-desktop gnome-shell[4294]: Can't update stage views actor <unnamed>[<MetaSurfaceActorX11>:0x563f28a81320] is on because it needs an allocation.

user@ubuntu-23-desktop:~$ uname -a
Linux ubuntu-23-desktop 6.2.0-20-generic #20-Ubuntu SMP PREEMPT_DYNAMIC Thu Apr 6 07:48:48 UTC 2023 x86_64 x86_64 x86_64 GNU/Linux
user@ubuntu-23-desktop:~$

user@ubuntu-23-desktop:~$ lsb_release -a
No LSB modules are available.
Distributor ID: Ubuntu
Description: Ubuntu 23.04
Release: 23.04
Codename: lunar
user@ubuntu-23-desktop:~$

user@ubuntu-23-desktop:~$ lspci | grep -i network
05:00.0 Network controller: MEDIATEK Corp. MT7921K (RZ608) Wi-Fi 6E 80MHz
user@ubuntu-23-desktop:~$

user@ubuntu-23-desktop:~$ lsmod | grep -i blue
bluetooth 1036288 18 btrtl,btmtk,btintel,btbcm,bnep,btusb,rfcomm
ecdh_generic 16384 1 bluetooth
user@ubuntu-23-desktop:~$

lshw

                 *-network
                      description: Wireless interface
                      product: MT7921K (RZ608) Wi-Fi 6E 80MHz
                      vendor: MEDIATEK Corp.
                      physical id: 0
                      bus info: pci@0000:05:00.0
                      logical name: wlp5s0
                      version: 00
                      serial: b4:b5:b6:93:29:33
                      width: 64 bits
                      clock: 33MHz
                      capabilities: bus_master cap_list ethernet physical wireless
                      configuration: broadcast=yes driver=mt7921e driverversion=6.2.0-20-generic firmware=____010000-20230302150956 ip=172.20.0.110 latency=0 link=yes multicast=yes wireless=IEEE 802.11
                      resources: irq:93 memory:ea100000-ea1fffff memory:ea200000-ea203fff memory:ea204000-ea204fff
---
ProblemType: Bug
ApportVersion: 2.26.1-0ubuntu2
Architecture: amd64
AudioDevicesInUse:
 USER PID ACCESS COMMAND
 /dev/snd/controlC2: sk1466 3134 F.... wireplumber
 /dev/snd/controlC1: sk1466 3134 F.... wireplumber
 /dev/snd/controlC0: sk1466 3134 F.... wireplumber
 /dev/snd/seq: sk1466 3130 F.... pipewire
CasperMD5CheckResult: pass
CurrentDesktop: ubuntu:GNOME
DistroRelease: Ubuntu 23.04
InstallationDate: Installed on 2023-04-11 (70 days ago)
InstallationMedia: Ubuntu 22.04.1 LTS "Jammy Jellyfish" - Release amd64 (20220809.1)
MachineType: ASUS System Product Name
NonfreeKernelModules: nvidia_modeset nvidia
Package: linux (not installed)
ProcFB: 0 EFI VGA
ProcKernelCmdLine: BOOT_IMAGE=/vmlinuz-6.2.0-23-generic root=UUID=ab55e3a5-9586-472a-96dd-950b0e369125 ro nouveau.blacklist=1
ProcVersionSignature: Ubuntu 6.2.0-23.23-generic 6.2.12
PulseList: Error: command ['pacmd', 'list'] failed with exit code 1: No PulseAudio daemon running, or not running as session daemon.
RelatedPackageVersions:
 linux-restricted-modules-6.2.0-23-generic N/A
 linux-backports-modules-6.2.0-23-generic N/A
 linux-firmware 20230323.gitbcdcfbcf-0ubuntu1.1
Tags: lunar
Uname: Linux 6.2.0-23-generic x86_64
UpgradeStatus: Upgraded to lunar on 2023-05-07 (45 days ago)
UserGroups: adm cdrom dip libvirt lpadmin lxd plugdev sambashare sudo ubridge vboxusers
_MarkForUpload: True
dmi.bios.date: 02/23/2023
dmi.bios.release: 5.17
dmi.bios.vendor: American Megatrends Inc.
dmi.bios.version: 3002
dmi.board.asset.tag: Default string
dmi.board.name: ROG STRIX B550-F GAMING WIFI II
dmi.board.vendor: ASUSTeK COMPUTER INC.
dmi.board.version: Rev X.0x
dmi.chassis.asset.tag: Default string
dmi.chassis.type: 3
dmi.chassis.vendor: Default string
dmi.chassis.version: Default string
dmi.modalias: dmi:bvnAmericanMegatrendsInc.:bvr3002:bd02/23/2023:br5.17:svnASUS:pnSystemProductName:pvrSystemVersion:rvnASUSTeKCOMPUTERINC.:rnROGSTRIXB550-FGAMINGWIFIII:rvrRevX.0x:cvnDefaultstring:ct3:cvrDefaultstring:skuSKU:
dmi.product.family: To be filled by O.E.M.
dmi.product.name: System Product Name
dmi.product.sku: SKU
dmi.product.version: System Version
dmi.sys.vendor: ASUS
---
ProblemType: Bug
ApportVersion: 2.26.1-0ubuntu2
Architecture: amd64
AudioDevicesInUse:
 USER PID ACCESS COMMAND
 /dev/snd/controlC2: sk1466 3134 F.... wireplumber
 /dev/snd/controlC1: sk1466 3134 F.... wireplumber
 /dev/snd/controlC0: sk1466 3134 F.... wireplumber
 /dev/snd/seq: sk1466 3130 F.... pipewire
CasperMD5CheckResult: pass
CurrentDesktop: ubuntu:GNOME
DistroRelease: Ubuntu 23.04
InstallationDate: Installed on 2023-04-11 (70 days ago)
InstallationMedia: Ubuntu 22.04.1 LTS "Jammy Jellyfish" - Release amd64 (20220809.1)
MachineType: ASUS System Product Name
NonfreeKernelModules: nvidia_modeset nvidia
Package: linux (not installed)
ProcFB: 0 EFI VGA
ProcKernelCmdLine: BOOT_IMAGE=/vmlinuz-6.2.0-23-generic root=UUID=ab55e3a5-9586-472a-96dd-950b0e369125 ro nouveau.blacklist=1
ProcVersionSignature: Ubuntu 6.2.0-23.23-generic 6.2.12
PulseList: Error: command ['pacmd', 'list'] failed with exit code 1: No PulseAudio daemon running, or not running as session daemon.
RelatedPackageVersions:
 linux-restricted-modules-6.2.0-23-generic N/A
 linux-backports-modules-6.2.0-23-generic N/A
 linux-firmware 20230323.gitbcdcfbcf-0ubuntu1.1
Tags: lunar
Uname: Linux 6.2.0-23-generic x86_64
UpgradeStatus: Upgraded to lunar on 2023-05-07 (45 days ago)
UserGroups: adm cdrom dip libvirt lpadmin lxd plugdev sambashare sudo ubridge vboxusers
_MarkForUpload: True
dmi.bios.date: 02/23/2023
dmi.bios.release: 5.17
dmi.bios.vendor: American Megatrends Inc.
dmi.bios.version: 3002
dmi.board.asset.tag: Default string
dmi.board.name: ROG STRIX B550-F GAMING WIFI II
dmi.board.vendor: ASUSTeK COMPUTER INC.
dmi.board.version: Rev X.0x
dmi.chassis.asset.tag: Default string
dmi.chassis.type: 3
dmi.chassis.vendor: Default string
dmi.chassis.version: Default string
dmi.modalias: dmi:bvnAmericanMegatrendsInc.:bvr3002:bd02/23/2023:br5.17:svnASUS:pnSystemProductName:pvrSystemVersion:rvnASUSTeKCOMPUTERINC.:rnROGSTRIXB550-FGAMINGWIFIII:rvrRevX.0x:cvnDefaultstring:ct3:cvrDefaultstring:skuSKU:
dmi.product.family: To be filled by O.E.M.
dmi.product.name: System Product Name
dmi.product.sku: SKU
dmi.product.version: System Version
dmi.sys.vendor: ASUS

Revision history for this message
Ubuntu Foundations Team Bug Bot (crichton) wrote :

Thank you for taking the time to report this bug and helping to make Ubuntu better. It seems that your bug report is not filed about a specific source package though, rather it is just filed against Ubuntu in general. It is important that bug reports be filed about source packages so that people interested in the package can find the bugs about it. You can find some hints about determining what package your bug might be about at https://wiki.ubuntu.com/Bugs/FindRightPackage. You might also ask for help in the #ubuntu-bugs irc channel on Libera.chat.

To change the source package that this bug is filed about visit https://bugs.launchpad.net/ubuntu/+bug/2023175/+editstatus and add the package name in the text box next to the word Package.

[This is an automated message. I apologize if it reached you inappropriately; please just reply to this message indicating so.]

tags: added: bot-comment
Paul White (paulw2u)
summary: - Unable to turn on Bluetooth - Ubuntu 23
+ Unable to turn on Bluetooth - Ubuntu 23.04
tags: added: lunar
affects: ubuntu → linux (Ubuntu)
Revision history for this message
Ubuntu Kernel Bot (ubuntu-kernel-bot) wrote : Missing required logs.

This bug is missing log files that will aid in diagnosing the problem. While running an Ubuntu kernel (not a mainline or third-party kernel) please enter the following command in a terminal window:

apport-collect 2023175

and then change the status of the bug to 'Confirmed'.

If, due to the nature of the issue you have encountered, you are unable to run this command, please add a comment stating that fact and change the bug status to 'Confirmed'.

This change has been made by an automated script, maintained by the Ubuntu Kernel Team.

Changed in linux (Ubuntu):
status: New → Incomplete
Revision history for this message
Sethu Madhavan (sethuim) wrote : CRDA.txt

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tags: added: apport-collected
description: updated
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Sethu Madhavan (sethuim) wrote : IwConfig.txt

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Sethu Madhavan (sethuim) wrote : Lspci.txt

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Sethu Madhavan (sethuim) wrote : Lspci-vt.txt

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Sethu Madhavan (sethuim) wrote : Lsusb.txt

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Sethu Madhavan (sethuim) wrote : Lsusb-t.txt

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Sethu Madhavan (sethuim) wrote : Lsusb-v.txt

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Sethu Madhavan (sethuim) wrote : PaInfo.txt

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Sethu Madhavan (sethuim) wrote : ProcCpuinfo.txt

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Sethu Madhavan (sethuim) wrote : ProcCpuinfoMinimal.txt

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Sethu Madhavan (sethuim) wrote : ProcEnviron.txt

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Sethu Madhavan (sethuim) wrote : ProcInterrupts.txt

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Sethu Madhavan (sethuim) wrote : ProcModules.txt

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Sethu Madhavan (sethuim) wrote : RfKill.txt

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Sethu Madhavan (sethuim) wrote : UdevDb.txt

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Sethu Madhavan (sethuim) wrote : WifiSyslog.txt

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Changed in linux (Ubuntu):
status: Incomplete → Confirmed
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Sethu Madhavan (sethuim) wrote : AlsaInfo.txt

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description: updated
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Sethu Madhavan (sethuim) wrote : CRDA.txt

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Sethu Madhavan (sethuim) wrote : CurrentDmesg.txt

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Sethu Madhavan (sethuim) wrote : IwConfig.txt

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Sethu Madhavan (sethuim) wrote : Lspci.txt

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Sethu Madhavan (sethuim) wrote : Lspci-vt.txt

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Sethu Madhavan (sethuim) wrote : Lsusb.txt

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Sethu Madhavan (sethuim) wrote : Lsusb-t.txt

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Sethu Madhavan (sethuim) wrote : Lsusb-v.txt

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Sethu Madhavan (sethuim) wrote : PaInfo.txt

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Sethu Madhavan (sethuim) wrote : ProcCpuinfo.txt

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Sethu Madhavan (sethuim) wrote : ProcCpuinfoMinimal.txt

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Sethu Madhavan (sethuim) wrote : ProcEnviron.txt

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Sethu Madhavan (sethuim) wrote : ProcInterrupts.txt

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Sethu Madhavan (sethuim) wrote : ProcModules.txt

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Sethu Madhavan (sethuim) wrote : RfKill.txt

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Sethu Madhavan (sethuim) wrote : UdevDb.txt

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Sethu Madhavan (sethuim) wrote : WifiSyslog.txt

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Sethu Madhavan (sethuim) wrote : acpidump.txt

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