package linux-headers-6.2.0-20-generic 6.2.0-20.20 failed to install/upgrade: installed linux-headers-6.2.0-20-generic package post-installation script subprocess returned error exit status 1

Bug #2022061 reported by Standa Pejša
8
This bug affects 1 person
Affects Status Importance Assigned to Milestone
linux (Ubuntu)
Confirmed
Undecided
Unassigned

Bug Description

this bug appeared after I tried to upgrade to 23.04 from 22.10, every time I tried to restart the computer, the computer ended up in kernel panic. I was not able to remove the extra package and instead I am starting the computer with an older version of kernel (Ubuntu 5.19.0-41.42-generic 5.19.17 as stated in the version.log). The information from the ubuntu-bug linux is therefore not too helpful as it only reports that I am running an unsupported kernel and I should try again to run the report with a new kernel which is not possible.

I am using release 23.04
The system was not able to to locate package pkgname.

I expected the kernel to be upgraded with the new one 6.20.* and the computer run smoothly, instead, the computer ends up in kernel panic and I needed to start the machine with an older version of kernel.

ProblemType: Package
DistroRelease: Ubuntu 23.04
Package: linux-headers-6.2.0-20-generic 6.2.0-20.20
ProcVersionSignature: Ubuntu 5.19.0-41.42-generic 5.19.17
Uname: Linux 5.19.0-41-generic x86_64
ApportVersion: 2.26.1-0ubuntu2
AptOrdering:
 snapd:amd64: Install
 NULL: ConfigurePending
Architecture: amd64
CasperMD5CheckResult: unknown
Date: Thu Jun 1 07:56:17 2023
DpkgHistoryLog:
 Start-Date: 2023-06-01 07:55:39
 Commandline: /usr/bin/unattended-upgrade
 Upgrade: snapd:amd64 (2.59.1+23.04ubuntu1, 2.59.1+23.04ubuntu1.1)
ErrorMessage: installed linux-headers-6.2.0-20-generic package post-installation script subprocess returned error exit status 1
InstallationDate: Installed on 2020-02-25 (1191 days ago)
InstallationMedia: Ubuntu 19.04 "Disco Dingo" - Release amd64 (20190416)
MachineType: Dell Inc. Precision 7920 Tower
ProcFB: 0 amdgpudrmfb
ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-5.19.0-41-generic root=UUID=380d0a7f-8500-4b5f-b8ba-80548f634c14 ro quiet splash vt.handoff=7
PulseList: Error: command ['pacmd', 'list'] failed with exit code 1: No PulseAudio daemon running, or not running as session daemon.
Python3Details: /usr/bin/python3.11, Python 3.11.2, python3-minimal, 3.11.2-1
PythonDetails: N/A
RelatedPackageVersions: grub-pc 2.06-2ubuntu16
RfKill:

SourcePackage: linux
Title: package linux-headers-6.2.0-20-generic 6.2.0-20.20 failed to install/upgrade: installed linux-headers-6.2.0-20-generic package post-installation script subprocess returned error exit status 1
UpgradeStatus: Upgraded to lunar on 2023-05-12 (19 days ago)
dmi.bios.date: 07/29/2019
dmi.bios.release: 2.1
dmi.bios.vendor: Dell Inc.
dmi.bios.version: 2.1.4
dmi.board.name: 060K5C
dmi.board.vendor: Dell Inc.
dmi.board.version: A00
dmi.chassis.type: 3
dmi.chassis.vendor: Dell Inc.
dmi.modalias: dmi:bvnDellInc.:bvr2.1.4:bd07/29/2019:br2.1:svnDellInc.:pnPrecision7920Tower:pvr:rvnDellInc.:rn060K5C:rvrA00:cvnDellInc.:ct3:cvr:sku073A:
dmi.product.family: Precision
dmi.product.name: Precision 7920 Tower
dmi.product.sku: 073A
dmi.sys.vendor: Dell Inc.

Revision history for this message
Standa Pejša (standap) wrote :
tags: removed: need-duplicate-check
Revision history for this message
Ubuntu Kernel Bot (ubuntu-kernel-bot) wrote : Status changed to Confirmed

This change was made by a bot.

Changed in linux (Ubuntu):
status: New → Confirmed
Revision history for this message
Juerg Haefliger (juergh) wrote :

Building module:
Cleaning build area...
'make' -j12 KVER=6.2.0-20-generic KSRC=/lib/modules/6.2.0-20-generic/build.....(bad exit status: 2)
ERROR (dkms apport): binary package for rtl8812au: 5.3.4 not found
Error! Bad return status for module build on kernel: 6.2.0-20-generic (x86_64)
Consult /var/lib/dkms/rtl8812au/5.3.4/build/make.log for more information.
Error! One or more modules failed to install during autoinstall.
Refer to previous errors for more information.
   ...fail!

Revision history for this message
Juerg Haefliger (juergh) wrote :

$ dkms remove rtl8812au/5.3.4 --all

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