package x11-common 1:7.7+23 failed to install/upgrade: subprocess installed post-installation script returned error exit status 1

Bug #2020601 reported by Lee Young
8
This bug affects 1 person
Affects Status Importance Assigned to Milestone
xorg (Ubuntu)
Invalid
Low
Unassigned

Bug Description

I ran `sudo apt-get remove xrdp` and this error happened.

ProblemType: Package
DistroRelease: Debian 12
Package: x11-common 1:7.7+23
ProcVersionSignature: Ubuntu 4.10.0-42.46~16.04.1-generic 4.10.17
Uname: Linux 4.10.0-42-generic x86_64
.tmp.unity_support_test.1:

ApportVersion: 2.20.1-0ubuntu2.13
Architecture: amd64
CompizPlugins: No value set for `/apps/compiz-1/general/screen0/options/active_plugins'
CompositorRunning: compiz
CompositorUnredirectDriverBlacklist: '(nouveau|Intel).*Mesa 8.0'
CompositorUnredirectFSW: true
Date: Tue May 23 17:27:35 2023
Dependencies: lsb-base 9.20160110ubuntu0.2
DistUpgraded: Fresh install
DistroCodename: bookworm
DistroVariant: ubuntu
DuplicateSignature:
 package:x11-common:1:7.7+23
 Installing new version of config file /etc/init.d/x11-common ...
 invoke-rc.d: syntax error: unknown option "--skip-systemd-native"
 dpkg: error processing package x11-common (--configure):
  subprocess installed post-installation script returned error exit status 1
ErrorMessage: subprocess installed post-installation script returned error exit status 1
ExtraDebuggingInterest: Yes
GraphicsCard:
 VMware SVGA II Adapter [15ad:0405] (prog-if 00 [VGA controller])
   Subsystem: VMware SVGA II Adapter [15ad:0405]
InstallationDate: Installed on 2017-10-30 (2031 days ago)
InstallationMedia: Ubuntu 16.04.3 LTS "Xenial Xerus" - Release amd64 (20170801)
Lsusb:
 Bus 001 Device 001: ID 1d6b:0002 Linux Foundation 2.0 root hub
 Bus 002 Device 003: ID 0e0f:0002 VMware, Inc. Virtual USB Hub
 Bus 002 Device 002: ID 0e0f:0003 VMware, Inc. Virtual Mouse
 Bus 002 Device 001: ID 1d6b:0001 Linux Foundation 1.1 root hub
MachineType: VMware, Inc. VMware Virtual Platform
PackageArchitecture: all
ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-4.10.0-42-generic root=UUID=f9915581-9e33-4bc6-82a5-6e22ecf0db16 ro quiet splash
RelatedPackageVersions:
 dpkg 1.18.4ubuntu1.2
 apt 1.2.24
Renderer: Software
SourcePackage: xorg
Title: package x11-common 1:7.7+23 failed to install/upgrade: subprocess installed post-installation script returned error exit status 1
UpgradeStatus: No upgrade log present (probably fresh install)
dmi.bios.date: 11/12/2020
dmi.bios.vendor: Phoenix Technologies LTD
dmi.bios.version: 6.00
dmi.board.name: 440BX Desktop Reference Platform
dmi.board.vendor: Intel Corporation
dmi.board.version: None
dmi.chassis.asset.tag: No Asset Tag
dmi.chassis.type: 1
dmi.chassis.vendor: No Enclosure
dmi.chassis.version: N/A
dmi.modalias: dmi:bvnPhoenixTechnologiesLTD:bvr6.00:bd11/12/2020:svnVMware,Inc.:pnVMwareVirtualPlatform:pvrNone:rvnIntelCorporation:rn440BXDesktopReferencePlatform:rvrNone:cvnNoEnclosure:ct1:cvrN/A:
dmi.product.name: VMware Virtual Platform
dmi.product.version: None
dmi.sys.vendor: VMware, Inc.
version.compiz: compiz 1:0.9.12.2+16.04.20160823-0ubuntu1
version.ia32-libs: ia32-libs N/A
version.libdrm2: libdrm2 2.4.76-1~ubuntu16.04.1
version.libgl1-mesa-dri: libgl1-mesa-dri 17.0.7-0ubuntu0.16.04.1
version.libgl1-mesa-dri-experimental: libgl1-mesa-dri-experimental N/A
version.libgl1-mesa-glx: libgl1-mesa-glx 17.0.7-0ubuntu0.16.04.1
version.xserver-xorg-core: xserver-xorg-core N/A
version.xserver-xorg-input-evdev: xserver-xorg-input-evdev N/A
version.xserver-xorg-video-ati: xserver-xorg-video-ati N/A
version.xserver-xorg-video-intel: xserver-xorg-video-intel N/A
version.xserver-xorg-video-nouveau: xserver-xorg-video-nouveau N/A
xserver.bootTime: Fri Jun 3 06:35:07 2022
xserver.configfile: default
xserver.devices:
 input Power Button KEYBOARD, id 6
 input VMware VMware Virtual USB Mouse MOUSE, id 7
 input AT Translated Set 2 keyboard KEYBOARD, id 8
 input VirtualPS/2 VMware VMMouse MOUSE, id 9
 input VirtualPS/2 VMware VMMouse TOUCHSCREEN, id 10
xserver.errors:
 AIGLX: reverting to software rendering
 No surface to present from.
 No surface to present from.
 No surface to present from.
 No surface to present from.
xserver.logfile: /var/log/Xorg.0.log
xserver.outputs: Output Virtual2 Virtual3 Virtual4 Virtual5 Virtual6 Virtual7 Virtual8
xserver.version: 2:1.19.3-1ubuntu1~16.04.4
xserver.video_driver: vmware

Revision history for this message
Lee Young (lyoung-crescentbrands-com) wrote :
tags: removed: need-duplicate-check
Revision history for this message
Ubuntu Foundations Team Bug Bot (crichton) wrote :

Thank you for taking the time to report this bug and helping to make Ubuntu better. Reviewing your dmesg attachment in this bug report it seems that there is a problem with your hardware. I recommend performing a back up and then investigating the situation. Measures you might take include checking cable connections and using software tools to investigate the health of your hardware. In the event that is is not in fact an error with your hardware please set the bug's status back to New. Thanks and good luck!

[This is an automated message. I apologize if it reached you inappropriately; please just reply to this message indicating so.]

tags: added: hardware-error
Changed in xorg (Ubuntu):
importance: Undecided → Low
status: New → Invalid
Revision history for this message
Daniel van Vugt (vanvugt) wrote :

Thanks for the bug report.

We can't support Debian here, although the packages are very similar to Ubuntu. I don't see any Ubuntu bugs that look like this one.

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