Disk error during live install

Bug #2018528 reported by Roman Kolodziejczyk
8
This bug affects 1 person
Affects Status Importance Assigned to Milestone
ubiquity (Ubuntu)
Invalid
Undecided
Unassigned

Bug Description

After following steps to install from the 'Install (Live session) - (Legacy)...' Testcase on iso.qa.ubuntu.com I ran into an error with the disk after the password is set.

Files were being copied for install and the <Welcome to Ubuntu> slide was up. I haven't had issues with installing from this media before.

There was a GTK error early on but everything worked properly after that.

ProblemType: Bug
DistroRelease: Ubuntu 23.04
Package: ubiquity 23.04.8
ProcVersionSignature: Ubuntu 6.2.0-20.20-generic 6.2.6
Uname: Linux 6.2.0-20-generic x86_64
NonfreeKernelModules: zfs zunicode zavl icp zcommon znvpair
ApportVersion: 2.26.1-0ubuntu2
Architecture: amd64
CasperMD5CheckResult: pass
CasperVersion: 1.480
CurrentDesktop: ubuntu:GNOME
Date: Thu May 4 11:52:14 2023
InstallCmdLine: BOOT_IMAGE=/casper/vmlinuz file=/cdrom/preseed/ubuntu.seed maybe-ubiquity quiet splash ---
LiveMediaBuild: Ubuntu 23.04 "Lunar Lobster" - Release amd64 (20230417)
SourcePackage: ubiquity
UpgradeStatus: No upgrade log present (probably fresh install)

Revision history for this message
Roman Kolodziejczyk (romankolodz) wrote :
Revision history for this message
Paul White (paulw2u) wrote :

From UbiquitySyslog.txt:

2023-05-04T15:51:39.061097+00:00 ubuntu kernel: [ 1272.123410] SQUASHFS error: zlib decompression failed, data probably corrupt
2023-05-04T15:51:39.061136+00:00 ubuntu kernel: [ 1272.123424] SQUASHFS error: Failed to read block 0x996a98c: -5

It's possible you had a bad write to your installation media or for some other reason its contents could not be read correctly at this time. If you're still having problems you should try re-writing the image to your media (and may be re-download the image as well).

Changed in ubiquity (Ubuntu):
status: New → Incomplete
Revision history for this message
Ubuntu QA Website (ubuntuqa) wrote :

This bug has been reported on the Ubuntu ISO testing tracker.

A list of all reports related to this bug can be found here:
https://iso.qa.ubuntu.com/qatracker/reports/bugs/2018528

tags: added: iso-testing
Revision history for this message
Paul White (paulw2u) wrote :

Ubuntu Lunar (23.04) was released some time ago and with no comments after #2 I'm closing this by changing the status to 'Invalid'. It seems to be an issue at user level and not with the ISO image itself.

Changed in ubiquity (Ubuntu):
status: Incomplete → Invalid
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