Screen tearing when playing video

Bug #2018458 reported by Stoyan Dimitrov
8
This bug affects 1 person
Affects Status Importance Assigned to Milestone
xorg-server (Ubuntu)
Incomplete
Undecided
Unassigned

Bug Description

I'm on ubuntu 23.04, when i'm playing a movie with VLC, or MPV, when there is a fast movement on video the picture blurs and shifts, this bug is only on X11, on waywand everything is ok

this is my system:
6.2.0-20-generic #20-Ubuntu SMP PREEMPT_DYNAMIC Thu Apr 6 07:48:48 UTC 2023 x86_64 x86_64 x86_64 GNU/Linux
---
ProblemType: Bug
ApportVersion: 2.26.1-0ubuntu2
Architecture: amd64
BootLog: Error: [Errno 13] Permission denied: '/var/log/boot.log'
CasperMD5CheckResult: unknown
CompositorRunning: None
CurrentDesktop: ubuntu:GNOME
DistUpgraded: Fresh install
DistroCodename: lunar
DistroRelease: Ubuntu 23.04
DistroVariant: ubuntu
ExtraDebuggingInterest: Yes
GraphicsCard:
 Intel Corporation Alder Lake-UP3 GT2 [Iris Xe Graphics] [8086:46a8] (rev 0c) (prog-if 00 [VGA controller])
   Subsystem: Lenovo Alder Lake-UP3 GT2 [Iris Xe Graphics] [17aa:50a0]
MachineType: LENOVO 21E6006WBM
Package: xorg-server (not installed)
ProcKernelCmdLine: BOOT_IMAGE=/vmlinuz-6.2.0-20-generic root=/dev/mapper/vgubuntu-root ro splash vt.handoff=7
ProcVersionSignature: Ubuntu 6.2.0-20.20-generic 6.2.6
Tags: wayland-session lunar ubuntu
Uname: Linux 6.2.0-20-generic x86_64
UpgradeStatus: No upgrade log present (probably fresh install)
UserGroups: adm cdrom dip libvirt lpadmin lxd plugdev sambashare sudo
_MarkForUpload: True
dmi.bios.date: 02/25/2023
dmi.bios.release: 1.18
dmi.bios.vendor: LENOVO
dmi.bios.version: R1SET47W(1.18)
dmi.board.asset.tag: Not Available
dmi.board.name: 21E6006WBM
dmi.board.vendor: LENOVO
dmi.board.version: Not Defined
dmi.chassis.asset.tag: No Asset Tag
dmi.chassis.type: 10
dmi.chassis.vendor: LENOVO
dmi.chassis.version: None
dmi.ec.firmware.release: 1.18
dmi.modalias: dmi:bvnLENOVO:bvrR1SET47W(1.18):bd02/25/2023:br1.18:efr1.18:svnLENOVO:pn21E6006WBM:pvrThinkPadE15Gen4:rvnLENOVO:rn21E6006WBM:rvrNotDefined:cvnLENOVO:ct10:cvrNone:skuLENOVO_MT_21E6_BU_Think_FM_ThinkPadE15Gen4:
dmi.product.family: ThinkPad E15 Gen 4
dmi.product.name: 21E6006WBM
dmi.product.sku: LENOVO_MT_21E6_BU_Think_FM_ThinkPad E15 Gen 4
dmi.product.version: ThinkPad E15 Gen 4
dmi.sys.vendor: LENOVO
version.compiz: compiz N/A
version.libdrm2: libdrm2 2.4.114-1
version.libgl1-mesa-dri: libgl1-mesa-dri 23.0.2-1ubuntu1
version.libgl1-mesa-glx: libgl1-mesa-glx N/A
version.xserver-xorg-core: xserver-xorg-core 2:21.1.7-1ubuntu3
version.xserver-xorg-input-evdev: xserver-xorg-input-evdev N/A
version.xserver-xorg-video-ati: xserver-xorg-video-ati 1:19.1.0-3
version.xserver-xorg-video-intel: xserver-xorg-video-intel 2:2.99.917+git20210115-1
version.xserver-xorg-video-nouveau: xserver-xorg-video-nouveau 1:1.0.17-2build1

Revision history for this message
Stoyan Dimitrov (stoyan-dimitrov7) wrote (last edit ):
affects: gnome-shell-extension-appindicator (Ubuntu) → ubuntu
Revision history for this message
Ubuntu Foundations Team Bug Bot (crichton) wrote :

The attachment "Screenshot from 2023-05-04 11-23-10.png" seems to be a patch. If it isn't, please remove the "patch" flag from the attachment, remove the "patch" tag, and if you are a member of the ~ubuntu-reviewers, unsubscribe the team.

[This is an automated message performed by a Launchpad user owned by ~brian-murray, for any issues please contact him.]

tags: added: patch
tags: removed: patch
Revision history for this message
Paul White (paulw2u) wrote :

Thank you for taking the time to report this bug and helping to make Ubuntu better. Please execute the following command only once, as it will automatically gather debugging information, in a terminal:

   apport-collect 2018458

When reporting bugs in the future please use apport by using 'ubuntu-bug' and the name of the package affected. You can learn more about this functionality at https://wiki.ubuntu.com/ReportingBugs.

Note: I'm moving his bug report to the xorg-server package which may or may not be correct but at least Ubuntu's Desktop Team will be notified of the problem that you are experiencing.

affects: ubuntu → xorg-server (Ubuntu)
tags: added: lunar
Revision history for this message
Stoyan Dimitrov (stoyan-dimitrov7) wrote : CurrentDmesg.txt

apport information

tags: added: apport-collected ubuntu wayland-session
description: updated
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Stoyan Dimitrov (stoyan-dimitrov7) wrote : DpkgLog.txt

apport information

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Stoyan Dimitrov (stoyan-dimitrov7) wrote : Lspci.txt

apport information

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Stoyan Dimitrov (stoyan-dimitrov7) wrote : Lspci-vt.txt

apport information

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Stoyan Dimitrov (stoyan-dimitrov7) wrote : Lsusb.txt

apport information

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Stoyan Dimitrov (stoyan-dimitrov7) wrote : Lsusb-t.txt

apport information

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Stoyan Dimitrov (stoyan-dimitrov7) wrote : Lsusb-v.txt

apport information

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Stoyan Dimitrov (stoyan-dimitrov7) wrote : MonitorsUser.xml.txt

apport information

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Stoyan Dimitrov (stoyan-dimitrov7) wrote : ProcCpuinfo.txt

apport information

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Stoyan Dimitrov (stoyan-dimitrov7) wrote : ProcCpuinfoMinimal.txt

apport information

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Stoyan Dimitrov (stoyan-dimitrov7) wrote : ProcEnviron.txt

apport information

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Stoyan Dimitrov (stoyan-dimitrov7) wrote : ProcInterrupts.txt

apport information

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Stoyan Dimitrov (stoyan-dimitrov7) wrote : ProcModules.txt

apport information

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Stoyan Dimitrov (stoyan-dimitrov7) wrote : UdevDb.txt

apport information

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Stoyan Dimitrov (stoyan-dimitrov7) wrote : XorgLog.txt

apport information

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Stoyan Dimitrov (stoyan-dimitrov7) wrote : XorgLogOld.txt

apport information

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Stoyan Dimitrov (stoyan-dimitrov7) wrote : Xrandr.txt

apport information

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Stoyan Dimitrov (stoyan-dimitrov7) wrote : acpidump.txt

apport information

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Stoyan Dimitrov (stoyan-dimitrov7) wrote : xdpyinfo.txt

apport information

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Stoyan Dimitrov (stoyan-dimitrov7) wrote : Re: Video glitch

before i updated to the new version 23.04, there was no problem on 22.10.

Revision history for this message
Daniel van Vugt (vanvugt) wrote :

Please make a video of the problem using a phone and then attach it here.

tags: removed: wayland-session
Changed in xorg-server (Ubuntu):
status: New → Incomplete
Revision history for this message
Stoyan Dimitrov (stoyan-dimitrov7) wrote :
Revision history for this message
Stoyan Dimitrov (stoyan-dimitrov7) wrote :

it doesn't matter if it's 1080p, 720p, avi, mkv or mp4

Revision history for this message
Daniel van Vugt (vanvugt) wrote :

Thanks, that's called tearing.

Please log into Xorg again, reproduce the bug and then run:

  xrandr --verbose > xrandr-xorg.txt

and attach the resulting text file here.

tags: added: tearing
summary: - Video glitch
+ Screen tearing when playing video
Revision history for this message
Daniel van Vugt (vanvugt) wrote (last edit ):

Please also check to see if the problem only happens:

  * In full screen mode (bug 1754284)
  * With multiple monitors (bug 1853094)
  * With custom scaling (bug 1846398)

Revision history for this message
Stoyan Dimitrov (stoyan-dimitrov7) wrote (last edit ):

ok, thanks for the support

Revision history for this message
Stoyan Dimitrov (stoyan-dimitrov7) wrote :
Revision history for this message
Stoyan Dimitrov (stoyan-dimitrov7) wrote :

the problem seems to be only on full screen

Revision history for this message
Daniel van Vugt (vanvugt) wrote :

Thank you for taking the time to report this bug and helping to make Ubuntu better. This particular bug has already been reported and is a duplicate of bug 1754284, so it is being marked as such. Please look at the other bug report to see if there is any missing information that you can provide, or to see if there is a workaround for the bug. Additionally, any further discussion regarding the bug should occur in the other report. Feel free to continue to report any other bugs you may find.

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