[Zenbook UP6502ZD_Q539ZD, Realtek ALC294, Speaker, Internal] No sound at all
Affects | Status | Importance | Assigned to | Milestone | |
---|---|---|---|---|---|
alsa-driver (Ubuntu) |
Confirmed
|
Undecided
|
Unassigned |
Bug Description
headphone jack works
speakers don't work
Tried some fixes I found in the ubuntu forums to no avail
ProblemType: Bug
DistroRelease: Ubuntu 22.04
Package: alsa-base 1.0.25+
ProcVersionSign
Uname: Linux 5.19.0-41-generic x86_64
ApportVersion: 2.20.11-0ubuntu82.4
Architecture: amd64
CasperMD5CheckR
Date: Sat Apr 29 22:40:09 2023
InstallationDate: Installed on 2023-04-21 (8 days ago)
InstallationMedia: Ubuntu 22.04.1 LTS "Jammy Jellyfish" - Release amd64 (20220809.1)
PackageArchitec
ProcEnviron:
TERM=xterm-
PATH=(custom, no user)
XDG_RUNTIME_
LANG=en_US.UTF-8
SHELL=/bin/bash
SourcePackage: alsa-driver
Symptom: audio
Symptom_
Symptom_
Symptom_Card: sof-hda-dsp - sof-hda-dsp
Symptom_
Error: command ['pkexec', 'fuser', '-v', '/dev/snd/by-path', '/dev/snd/
This incident has been reported.
Symptom_Jack: Speaker, Internal
Symptom_Type: No sound at all
Title: [Zenbook UP6502ZD_Q539ZD, Realtek ALC294, Speaker, Internal] No sound at all
UpgradeStatus: No upgrade log present (probably fresh install)
dmi.bios.date: 06/30/2022
dmi.bios.release: 5.25
dmi.bios.vendor: American Megatrends International, LLC.
dmi.bios.version: UP6502ZD.305
dmi.board.
dmi.board.name: UP6502ZD
dmi.board.vendor: ASUSTeK COMPUTER INC.
dmi.board.version: 1.0
dmi.chassis.
dmi.chassis.type: 31
dmi.chassis.vendor: ASUSTeK COMPUTER INC.
dmi.chassis.
dmi.modalias: dmi:bvnAmerican
dmi.product.family: Zenbook Flip
dmi.product.name: Zenbook UP6502ZD_Q539ZD
dmi.product.
dmi.sys.vendor: ASUSTeK COMPUTER INC.
mtime.conffile.
Status changed to 'Confirmed' because the bug affects multiple users.