No audio/sound after fresh 23.4 install, only dummy audio

[Stephen Lawrence]

Did a fresh install of 23.4 and there is no working audio. Sound settings only show a "dummy output" audio device.

If I plug headphones into the headphone jack, then a device shows up in sound settings:

"Headphones - Tiger Lake-LP Smart Sound Technology Audio Controller".

Then, if I try "test" and try to test the speakers, I hear nothing.

If I open firefox and play a youtube video:

  1. If I have headphones plugged in, I hear the audio over the internal speaker, not the headphones.

  2. If I do not have the headphones plugged in, I hear nothing (dummy ouput in sound settings).

Pipwire appears to be running:

steve@steve-chromebook:~$ systemctl --user | grep wire
  pipewire-pulse.service loaded active running PipeWire PulseAudio
  pipewire.service loaded active running PipeWire Multimedia Service
  wireplumber.service loaded active running Multimedia Service Session Manager
  pipewire-pulse.socket loaded active running PipeWire PulseAudio
  pipewire.socket loaded active running PipeWire Multimedia System Socket

Intel sound drivers appear to be running:

$ lsmod | grep snd | grep intel
snd_soc_intel_hda_dsp_common 20480 1 snd_soc_sof_rt5682
snd_soc_intel_sof_maxim_common 20480 1 snd_soc_sof_rt5682
snd_soc_intel_sof_realtek_common 24576 1 snd_soc_sof_rt5682
snd_sof_pci_intel_tgl 16384 0
snd_sof_intel_hda_common 188416 1 snd_sof_pci_intel_tgl
soundwire_intel 57344 1 snd_sof_intel_hda_common
snd_sof_intel_hda 24576 1 snd_sof_intel_hda_common
snd_sof_pci 24576 2 snd_sof_intel_hda_common,snd_sof_pci_intel_tgl
snd_sof_xtensa_dsp 16384 1 snd_sof_intel_hda_common
snd_sof 311296 6 snd_soc_sof_rt5682,snd_sof_pci,snd_sof_intel_hda_common,snd_soc_intel_sof_realtek_common,snd_sof_probes,snd_sof_intel_hda
snd_soc_hdac_hda 24576 1 snd_sof_intel_hda_common
snd_hda_ext_core 36864 4 snd_sof_intel_hda_common,snd_soc_hdac_hdmi,snd_soc_hdac_hda,snd_sof_intel_hda
snd_soc_acpi_intel_match 77824 2 snd_sof_intel_hda_common,snd_sof_pci_intel_tgl
snd_soc_acpi 16384 2 snd_soc_acpi_intel_match,snd_sof_intel_hda_common
soundwire_bus 110592 5 regmap_sdw,soundwire_intel,soundwire_generic_allocation,soundwire_cadence,snd_soc_max98373_sdw
snd_hda_intel 61440 0
snd_intel_dspcfg 36864 3 snd_hda_intel,snd_sof,snd_sof_intel_hda_common
snd_intel_sdw_acpi 20480 2 snd_sof_intel_hda_common,snd_intel_dspcfg
snd_soc_core 417792 16 snd_soc_max98373,snd_soc_sof_rt5682,snd_soc_rt5682,soundwire_intel,snd_sof,snd_sof_intel_hda_common,snd_soc_hdac_hdmi,snd_soc_intel_sof_realtek_common,snd_soc_hdac_hda,snd_soc_max98373_i2c,snd_soc_intel_sof_maxim_common,snd_soc_max98373_sdw,snd_sof_probes,snd_soc_dmic,snd_soc_rt5682s,snd_soc_rt5682_i2c
snd_hda_codec 204800 5 snd_hda_codec_hdmi,snd_hda_intel,snd_soc_intel_hda_dsp_common,snd_soc_hdac_hda,snd_sof_intel_hda
snd_hda_core 139264 9 snd_hda_codec_hdmi,snd_hda_intel,snd_hda_ext_core,snd_hda_codec,snd_soc_intel_hda_dsp_common,snd_sof_intel_hda_common,snd_soc_hdac_hdmi,snd_soc_hdac_hda,snd_sof_intel_hda
snd_pcm 192512 18 snd_hda_codec_hdmi,snd_hda_intel,snd_soc_sof_rt5682,snd_soc_rt5682,snd_hda_codec,soundwire_intel,snd_sof,snd_sof_intel_hda_common,snd_soc_hdac_hdmi,snd_compress,snd_soc_intel_sof_realtek_common,snd_soc_max98373_i2c,snd_soc_core,snd_sof_utils,snd_soc_max98373_sdw,snd_hda_core,snd_soc_rt5682s,snd_pcm_dmaengine
snd 135168 18 snd_seq,snd_seq_device,snd_hda_codec_hdmi,snd_hwdep,snd_hda_intel,snd_soc_sof_rt5682,snd_hda_codec,snd_sof,snd_timer,snd_soc_hdac_hdmi,snd_compress,snd_soc_core,snd_pcm,snd_rawmidi

Alsa info is here:
    http://alsa-project.org/db/?f=ea6f792b4f92dd965494ec53df480554c50c4456

This info shows some errors in dmesg, but I have no idea if they are expected or indicate a problem.

ProblemType: Bug
DistroRelease: Ubuntu 23.04
Package: alsa-base 1.0.25+dfsg-0ubuntu7
ProcVersionSignature: Ubuntu 6.2.0-20.20-generic 6.2.6
Uname: Linux 6.2.0-20-generic x86_64
ApportVersion: 2.26.1-0ubuntu2
Architecture: amd64
AudioDevicesInUse:
 USER PID ACCESS COMMAND
 /dev/snd/controlC0: steve 1388 F.... wireplumber
 /dev/snd/seq: steve 1385 F.... pipewire
CasperMD5CheckResult: unknown
CurrentDesktop: ubuntu:GNOME
Date: Wed Apr 26 20:33:57 2023
InstallationDate: Installed on 2023-04-27 (0 days ago)
InstallationMedia: Ubuntu 23.04 "Lunar Lobster" - Release amd64 (20230418)
PackageArchitecture: all
ProcEnviron:
 LANG=en_US.UTF-8
 PATH=(custom, no user)
 SHELL=/bin/bash
 TERM=xterm-256color
 XDG_RUNTIME_DIR=<set>
SourcePackage: alsa-driver
Symptom: audio
UpgradeStatus: No upgrade log present (probably fresh install)
dmi.bios.date: 02/18/2022
dmi.bios.release: 0.0
dmi.bios.vendor: coreboot
dmi.bios.version: Google_Volet.13672.283.0
dmi.board.name: Volet
dmi.board.vendor: Google
dmi.board.version: rev3
dmi.chassis.type: 3
dmi.chassis.vendor: Google
dmi.ec.firmware.release: 0.0
dmi.modalias: dmi:bvncoreboot:bvrGoogle_Volet.13672.283.0:bd02/18/2022:br0.0:efr0.0:svnGoogle:pnVolet:pvrrev3:rvnGoogle:rnVolet:rvrrev3:cvnGoogle:ct3:cvr:skusku1048609:
dmi.product.family: Google_Volteer
dmi.product.name: Volet
dmi.product.sku: sku1048609
dmi.product.version: rev3
dmi.sys.vendor: Google

[Stephen Lawrence (stephenflawrence)]

May be worth mentioning that I previously was running 22.04 LTS, and the sound worked just fine on initial install, and through all the updates.

[Stephen Lawrence (stephenflawrence)]

Here is the dmesg log from 22.03.2 LTS. The sound works great on that release. There are no tx/HW params/AsoC errors as seen in dmesg with 23.04.

[ 3.608109] sof-audio-pci-intel-tgl 0000:00:1f.3: use msi interrupt mode
[ 3.632029] sof-audio-pci-intel-tgl 0000:00:1f.3: NHLT table not found
[ 3.632076] sof-audio-pci-intel-tgl 0000:00:1f.3: hda codecs found, mask 4
[ 3.633075] sof-audio-pci-intel-tgl 0000:00:1f.3: Firmware info: version 2:0:0-b678a
[ 3.633080] sof-audio-pci-intel-tgl 0000:00:1f.3: Firmware: ABI 3:20:0 Kernel ABI 3:21:0
[ 3.633085] sof-audio-pci-intel-tgl 0000:00:1f.3: unknown sof_ext_man header type 3 size 0x30
[ 3.727188] sof-audio-pci-intel-tgl 0000:00:1f.3: Firmware info: version 2:0:0-b678a
[ 3.727194] sof-audio-pci-intel-tgl 0000:00:1f.3: Firmware: ABI 3:20:0 Kernel ABI 3:21:0
[ 3.755011] sof-audio-pci-intel-tgl 0000:00:1f.3: Topology: ABI 3:20:0 Kernel ABI 3:21:0
[ 3.755271] sof_rt5682 tgl_mx98373_rt5682: ASoC: Parent card not yet available, widget card binding deferred
[ 3.806335] snd_hda_codec_hdmi ehdaudio0D2: ASoC: sink widget AIF1TX overwritten
[ 3.806345] snd_hda_codec_hdmi ehdaudio0D2: ASoC: source widget AIF1RX overwritten
[ 3.818001] max98373 i2c-MX98373:00: Reset completed (retry:0)
[ 3.832402] max98373 i2c-MX98373:01: Reset completed (retry:0)
[ 3.859800] input: sof-rt5682 Headset Jack as /devices/pci0000:00/0000:00:1f.3/tgl_mx98373_rt5682/sound/card0/input9
[ 3.859880] input: sof-rt5682 HDMI/DP,pcm=2 as /devices/pci0000:00/0000:00:1f.3/tgl_mx98373_rt5682/sound/card0/input10
[ 3.859946] input: sof-rt5682 HDMI/DP,pcm=3 as /devices/pci0000:00/0000:00:1f.3/tgl_mx98373_rt5682/sound/card0/input11
[ 3.860059] input: sof-rt5682 HDMI/DP,pcm=4 as /devices/pci0000:00/0000:00:1f.3/tgl_mx98373_rt5682/sound/card0/input12
[ 3.860094] input: sof-rt5682 HDMI/DP,pcm=5 as /devices/pci0000:00/0000:00:1f.3/tgl_mx98373_rt5682/sound/card0/input13

[Stephen Lawrence (stephenflawrence)]

I mean 22.04.2 LTS, not 22.03.2 LTS

[Stephen Lawrence (stephenflawrence)]

Attempted a variety of things that I found on the internet for similar problems:

Various options to alsa-base.conf (tried them individually):

/etc/modprobe.d/alsa-base.conf
    options snd-hda-intel model=auto
    options snd-hda-intel model=generic
    options snd_sof sof_debug=128
    options snd_sof sof_debug=1
(also tried the last 2 in /etc/modprobe.d/sof.conf)

Tried these via grub and also via alsa-base.conf options

   GRUB_CMDLINE_LINUX_DEFAULT="quiet splash snd_hda_intel.dmic_detect=0"
or
   GRUB_CMDLINE_LINUX_DEFAULT="quiet splash snd_intel_dspcfg.dsp_driver=1 (and/or with different values, 0-3)

No improvement with any of these experiments.

[Stephen Lawrence (stephenflawrence)]

Tried with the oldest and newest kernels available in mainline (6.0.0 and 6.3.0). Same problem. Same ipc errors in dmesg.