package linux-headers-6.2.0-20-generic 6.2.0-20.20 failed to install/upgrade: installed linux-headers-6.2.0-20-generic package post-installation script subprocess returned error exit status 1

[greg gaustad]

during upgrade from 22.10 to 23.04

ProblemType: Package
DistroRelease: Ubuntu 23.04
Package: linux-headers-6.2.0-20-generic 6.2.0-20.20
ProcVersionSignature: Ubuntu 5.19.0-40.41-generic 5.19.17
Uname: Linux 5.19.0-40-generic x86_64
ApportVersion: 2.26.1-0ubuntu2
Architecture: amd64
AudioDevicesInUse:
 USER PID ACCESS COMMAND
 /dev/snd/controlC1: gregg 3609 F.... pipewire
                      gregg 3613 F.... wireplumber
 /dev/snd/controlC0: gregg 3613 F.... wireplumber
 /dev/snd/seq: gregg 3609 F.... pipewire
CasperMD5CheckResult: unknown
Date: Mon Apr 24 07:38:16 2023
DistributionChannelDescriptor:
 # This is a distribution channel descriptor
 # For more information see http://wiki.ubuntu.com/DistributionChannelDescriptor
 canonical-oem-somerville-xenial-amd64-20160624-2
ErrorMessage: installed linux-headers-6.2.0-20-generic package post-installation script subprocess returned error exit status 1
HibernationDevice: RESUME=UUID=2bcaea5c-fe56-452a-97ac-2315908d2c0a
InstallationDate: Installed on 2017-10-27 (2005 days ago)
InstallationMedia: Ubuntu 16.04 "Xenial" - Build amd64 LIVE Binary 20160624-10:47
MachineType: Dell Inc. Latitude 7480
ProcFB: 0 i915drmfb
ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-5.19.0-40-generic root=UUID=0e02fc8e-5e0e-4df8-91b3-72ab7fc37d78 ro quiet splash vt.handoff=7
PulseList: Error: command ['pacmd', 'list'] failed with exit code 1: No PulseAudio daemon running, or not running as session daemon.
Python3Details: /usr/bin/python3.11, Python 3.11.2, python3-minimal, 3.11.2-1
PythonDetails: N/A
RebootRequiredPkgs: Error: path contained symlinks.
RelatedPackageVersions: grub-pc N/A
SourcePackage: linux
Title: package linux-headers-6.2.0-20-generic 6.2.0-20.20 failed to install/upgrade: installed linux-headers-6.2.0-20-generic package post-installation script subprocess returned error exit status 1
UpgradeStatus: Upgraded to lunar on 2023-04-24 (0 days ago)
dmi.bios.date: 06/05/2020
dmi.bios.release: 1.18
dmi.bios.vendor: Dell Inc.
dmi.bios.version: 1.18.0
dmi.board.name: 00F6D3
dmi.board.vendor: Dell Inc.
dmi.board.version: A00
dmi.chassis.type: 10
dmi.chassis.vendor: Dell Inc.
dmi.modalias: dmi:bvnDellInc.:bvr1.18.0:bd06/05/2020:br1.18:svnDellInc.:pnLatitude7480:pvr:rvnDellInc.:rn00F6D3:rvrA00:cvnDellInc.:ct10:cvr:sku07A0:
dmi.product.family: Latitude
dmi.product.name: Latitude 7480
dmi.product.sku: 07A0
dmi.sys.vendor: Dell Inc.

[Ubuntu Kernel Bot (ubuntu-kernel-bot)]

This change was made by a bot.

[Juerg Haefliger (juergh)]

Building module:
Cleaning build area...
'make' -C ./ KVER=6.2.0-20-generic...(bad exit status: 2)
Error! Bad return status for module build on kernel: 6.2.0-20-generic (x86_64)
Consult /var/lib/dkms/oem-ethernet-e1000e-for-i219/4/build/make.log for more information.
Error! One or more modules failed to install during autoinstall.
Refer to previous errors for more information.
   ...fail!

[Juerg Haefliger (juergh)]

You have an old and unsupported DKMS installed that prevents a kernel upgrade. Please remove it:
$ apt purge oem-ethernet-e1000e-for-i219

[greg gaustad (ggaustad)]

Juerg:

Thanks for the information, results below

sudo apt purge oem-ethernet-e1000e-for-i219
Reading package lists... Done
Building dependency tree... Done
Reading state information... Done
E: Unable to locate package oem-ethernet-e1000e-for-i219

greg gaustad

On 5/1/23 4:51 AM, Juerg Haefliger wrote:
> You have an old and unsupported DKMS installed that prevents a kernel upgrade. Please remove it:
> $ apt purge oem-ethernet-e1000e-for-i219
>
>
> ** Changed in: linux (Ubuntu)
> Status: Confirmed => Invalid
>

[Juerg Haefliger (juergh)]

huh? what does this show?
$ dpkg -l | grep oem-ethernet-e1000e-for-i219