No audio output over speaker or headphone jack ubuntu 22.04 lts

Bug #2017438 reported by Tobi Späth
6
This bug affects 1 person
Affects Status Importance Assigned to Milestone
alsa-driver (Ubuntu)
New
Undecided
Unassigned

Bug Description

laptop with ubuntu 22.04 LTS installed (before Windows). Audio from the internal speakers or the headphone jack never worked (it did on windows). The audio settings only show "dummy output". audio over usb or bluetooth does work. i tried everything i could find on the internet, it didnt help. I also reinstalled Ubuntu, and it still does not work. Thx

ProblemType: Bug
DistroRelease: Ubuntu 22.04
Package: alsa-base 1.0.25+dfsg-0ubuntu7
ProcVersionSignature: Ubuntu 5.19.0-40.41~22.04.1-generic 5.19.17
Uname: Linux 5.19.0-40-generic x86_64
ApportVersion: 2.20.11-0ubuntu82.4
Architecture: amd64
AudioDevicesInUse:
 USER PID ACCESS COMMAND
 /dev/snd/seq: tobi07xy 1335 F.... pipewire
CasperMD5CheckResult: pass
CurrentDesktop: ubuntu:GNOME
Date: Sun Apr 23 19:02:38 2023
InstallationDate: Installed on 2022-11-26 (148 days ago)
InstallationMedia: Ubuntu 22.04 LTS "Jammy Jellyfish" - Release amd64 (20220419)
PackageArchitecture: all
SourcePackage: alsa-driver
Symptom: audio
Title: PCI/internal sound card not detected
UpgradeStatus: No upgrade log present (probably fresh install)
dmi.bios.date: 04/25/2021
dmi.bios.release: 5.13
dmi.bios.vendor: American Megatrends Inc.
dmi.bios.version: HW-13.3-BI-X133GRX231-043-D
dmi.board.asset.tag: To be filled by O.E.M.
dmi.board.name: LINCPLUS
dmi.board.vendor: weibu
dmi.board.version: To be filled by O.E.M.
dmi.chassis.asset.tag: To be filled by O.E.M.
dmi.chassis.type: 10
dmi.chassis.vendor: To be filled by O.E.M.
dmi.chassis.version: To be filled by O.E.M.
dmi.modalias: dmi:bvnAmericanMegatrendsInc.:bvrHW-13.3-BI-X133GRX231-043-D:bd04/25/2021:br5.13:svnLINCPLUS:pnLINNCPLUSP1:pvrTobefilledbyO.E.M.:rvnweibu:rnLINCPLUS:rvrTobefilledbyO.E.M.:cvnTobefilledbyO.E.M.:ct10:cvrTobefilledbyO.E.M.:sku1315E20201113001:
dmi.product.family: TVE1315E
dmi.product.name: LINNCPLUS P1
dmi.product.sku: 1315E20201113001
dmi.product.version: To be filled by O.E.M.
dmi.sys.vendor: LINCPLUS

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Tobi Späth (tobi07xy) wrote :
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