package linux-headers-6.2.0-20-generic 6.2.0-20.20 failed to install/upgrade: installed linux-headers-6.2.0-20-generic package post-installation script subprocess returned error exit status 1

[Roman Brodylo]

While upgrading to ubuntu 23.04
System status reported as "possibly unstable"
not good

ProblemType: Package
DistroRelease: Ubuntu 23.04
Package: linux-headers-6.2.0-20-generic 6.2.0-20.20
ProcVersionSignature: Ubuntu 5.19.0-40.41-generic 5.19.17
Uname: Linux 5.19.0-40-generic x86_64
ApportVersion: 2.26.1-0ubuntu2
Architecture: amd64
CasperMD5CheckResult: unknown
Date: Sat Apr 22 06:39:48 2023
DistributionChannelDescriptor:
 # This is the distribution channel descriptor for the OEM CDs
 # For more information see http://wiki.ubuntu.com/DistributionChannelDescriptor
 canonical-oem-somerville-bionic-amd64-20180608-47+italia-whl+X37+italia-whl+X37.1+italia-+X37.2
ErrorMessage: installed linux-headers-6.2.0-20-generic package post-installation script subprocess returned error exit status 1
InstallationDate: Installed on 2019-09-23 (1306 days ago)
InstallationMedia: Ubuntu 18.04 "Bionic" - Build amd64 LIVE Binary 20180608-09:38
MachineType: Dell Inc. XPS 13 9380
ProcFB: 0 i915drmfb
ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-5.19.0-40-generic root=UUID=19d37003-0d66-4336-ba14-e62e0854596d ro quiet splash vt.handoff=7
PulseList: Error: command ['pacmd', 'list'] failed with exit code 1: No PulseAudio daemon running, or not running as session daemon.
Python3Details: /usr/bin/python3.11, Python 3.11.2, python3-minimal, 3.11.2-1
PythonDetails: N/A
RebootRequiredPkgs: Error: path contained symlinks.
RelatedPackageVersions: grub-pc N/A
SourcePackage: linux
Title: package linux-headers-6.2.0-20-generic 6.2.0-20.20 failed to install/upgrade: installed linux-headers-6.2.0-20-generic package post-installation script subprocess returned error exit status 1
UpgradeStatus: Upgraded to lunar on 2023-04-22 (0 days ago)
dmi.bios.date: 12/08/2021
dmi.bios.release: 1.17
dmi.bios.vendor: Dell Inc.
dmi.bios.version: 1.17.0
dmi.board.name: 0KTW76
dmi.board.vendor: Dell Inc.
dmi.board.version: A00
dmi.chassis.type: 10
dmi.chassis.vendor: Dell Inc.
dmi.modalias: dmi:bvnDellInc.:bvr1.17.0:bd12/08/2021:br1.17:svnDellInc.:pnXPS139380:pvr:rvnDellInc.:rn0KTW76:rvrA00:cvnDellInc.:ct10:cvr:sku08AF:
dmi.product.family: XPS
dmi.product.name: XPS 13 9380
dmi.product.sku: 08AF
dmi.sys.vendor: Dell Inc.

[Ubuntu Kernel Bot (ubuntu-kernel-bot)]

This change was made by a bot.

[Dan Bowkley (danbowkley)]

Same issue for me, I think.

[Roman Brodylo (roman-brodylo)]

Maybe some more info?

dpkg: error processing package linux-headers-6.2.0-20-generic (--configure):
 installed linux-headers-6.2.0-20-generic package post-installation script subprocess returned error exit status 1
dpkg: dependency problems prevent configuration of linux-headers-generic:
 linux-headers-generic depends on linux-headers-6.2.0-20-generic; however:
  Package linux-headers-6.2.0-20-generic is not configured yet.

dpkg: error processing package linux-headers-generic (--configure):
 dependency problems - leaving unconfigured
Processing triggers for linux-image-6.2.0-20-generic (6.2.0-20.20) ...
/etc/kernel/postinst.d/dkms:
 * dkms: running auto installation service for kernel 6.2.0-20-generic
Deprecated feature: REMAKE_INITRD (/var/lib/dkms/oem-ethernet-realtek-r8152-lp1806322-4.15-dkms/1.10/source/dkms.conf)
Deprecated feature: REMAKE_INITRD (/var/lib/dkms/oem-ethernet-realtek-r8152-lp1806322-4.15-dkms/1.10/source/dkms.conf)
Deprecated feature: REMAKE_INITRD (/etc/dkms/framework.conf)
Sign command: /usr/bin/kmodsign
Signing key: /var/lib/shim-signed/mok/MOK.priv
Public certificate (MOK): /var/lib/shim-signed/mok/MOK.der
Deprecated feature: REMAKE_INITRD (/var/lib/dkms/oem-ethernet-realtek-r8152-lp1806322-4.15-dkms/1.10/source/dkms.conf)
Error! The /var/lib/dkms/oem-ethernet-realtek-r8152-lp1806322-4.15-dkms/1.10/6.2.0-20-generic/x86_64/dkms.conf for module oem-ethernet-realtek-r8152-lp1806322-4.15-dkms includes a BUILD_EXCLUSIVE directive which does not match this kernel/arch/config.
This indicates that it should not be built.
Error! One or more modules failed to install during autoinstall.
Refer to previous errors for more information.
   ...fail!
run-parts: /etc/kernel/postinst.d/dkms exited with return code 11
dpkg: error processing package linux-image-6.2.0-20-generic (--configure):
 installed linux-image-6.2.0-20-generic package post-installation script subprocess returned error exit status 1
Errors were encountered while processing:
 linux-headers-6.2.0-20-generic
 linux-headers-generic
 linux-image-6.2.0-20-generic

[Juerg Haefliger (juergh)]

You have an old DKMS installed that is no longer required nor supported which prevents a kernel upgrade to 6.2. Please remove it and retry the upgrade.
$ apt purge oem-ethernet-realtek-r8152-lp1806322-4.15-dkms

[Juerg Haefliger (juergh)]

But it really is a bug in the dkms package: LP: #2018226

[Roman Brodylo (roman-brodylo)]

Thanks for your efforts.
I was able to use the system by booting into an older kernel version (5.19).
I removed quite a number of older kernels (and headers), which lead to initrd image being newly built and from then on I was on kernel 6.2
Problem is solved for me. Would have been grave if I were just a casual user. Rudimentary linux knowledge kept me going.
Once more: thanks to all of you working so hard to make this great system.