[HP ProBook 450 G0][radeon] HDMI port doesn't work

Bug #2016036 reported by alireza
8
This bug affects 1 person
Affects Status Importance Assigned to Milestone
linux-hwe-5.19 (Ubuntu)
New
Undecided
Unassigned

Bug Description

hello ubuntu developer i have a strict bug in latest version of ubuntu which make my hdmi port unable to connect to monitors or tv and need to disconnect the hdmi and power off and power on laptop again and when everything is up connect the hdmi to work probably and even reset doesn't work for it and this problem is exist on stackoverflow where i learned i should power of to solve the problem

ProblemType: Bug
DistroRelease: Ubuntu 22.04
Package: xorg 1:7.7+23ubuntu2
ProcVersionSignature: Ubuntu 5.19.0-38.39~22.04.1-generic 5.19.17
Uname: Linux 5.19.0-38-generic x86_64
ApportVersion: 2.20.11-0ubuntu82.3
Architecture: amd64
BootLog: Error: [Errno 13] Permission denied: '/var/log/boot.log'
CasperMD5CheckResult: pass
CompositorRunning: None
CurrentDesktop: ubuntu:GNOME
Date: Wed Apr 12 21:37:13 2023
DistUpgraded: Fresh install
DistroCodename: jammy
DistroVariant: ubuntu
ExtraDebuggingInterest: Yes, if not too technical
GraphicsCard:
 Intel Corporation 3rd Gen Core processor Graphics Controller [8086:0166] (rev 09) (prog-if 00 [VGA controller])
   Subsystem: Hewlett-Packard Company 3rd Gen Core processor Graphics Controller [103c:194d]
 Advanced Micro Devices, Inc. [AMD/ATI] Mars [Radeon HD 8670A/8670M/8750M / R7 M370] [1002:6600] (prog-if 00 [VGA controller])
   Subsystem: Hewlett-Packard Company Mars [Radeon HD 8670A/8670M/8750M / R7 M370] [103c:194d]
InstallationDate: Installed on 2023-03-23 (20 days ago)
InstallationMedia: Ubuntu 22.04.2 LTS "Jammy Jellyfish" - Release amd64 (20230223)
MachineType: Hewlett-Packard HP ProBook 450 G0
ProcEnviron:
 PATH=(custom, no user)
 XDG_RUNTIME_DIR=<set>
 LANG=en_US.UTF-8
 SHELL=/bin/bash
ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-5.19.0-38-generic root=UUID=0c5a4433-24e9-49cb-8f3e-abeb93f03066 ro quiet splash vt.handoff=7
SourcePackage: xorg
Symptom: display
UpgradeStatus: No upgrade log present (probably fresh install)
dmi.bios.date: 04/11/2019
dmi.bios.release: 15.112
dmi.bios.vendor: Hewlett-Packard
dmi.bios.version: 68IRF Ver. F.70
dmi.board.name: 194B
dmi.board.vendor: Hewlett-Packard
dmi.board.version: KBC Version 90.0F
dmi.chassis.type: 10
dmi.chassis.vendor: Hewlett-Packard
dmi.ec.firmware.release: 144.15
dmi.modalias: dmi:bvnHewlett-Packard:bvr68IRFVer.F.70:bd04/11/2019:br15.112:efr144.15:svnHewlett-Packard:pnHPProBook450G0:pvrA2018CD200:rvnHewlett-Packard:rn194B:rvrKBCVersion90.0F:cvnHewlett-Packard:ct10:cvr:skuC5F33AV#AB4:
dmi.product.family: 103C_5336AN G=N L=BUS B=HP S=PRO
dmi.product.name: HP ProBook 450 G0
dmi.product.sku: C5F33AV#AB4
dmi.product.version: A2018CD200
dmi.sys.vendor: Hewlett-Packard
version.compiz: compiz N/A
version.libdrm2: libdrm2 2.4.113-2~ubuntu0.22.04.1
version.libgl1-mesa-dri: libgl1-mesa-dri 22.2.5-0ubuntu0.1~22.04.1
version.libgl1-mesa-glx: libgl1-mesa-glx N/A
version.xserver-xorg-core: xserver-xorg-core 2:21.1.3-2ubuntu2.9
version.xserver-xorg-input-evdev: xserver-xorg-input-evdev N/A
version.xserver-xorg-video-ati: xserver-xorg-video-ati 1:19.1.0-2ubuntu1
version.xserver-xorg-video-intel: xserver-xorg-video-intel 2:2.99.917+git20210115-1
version.xserver-xorg-video-nouveau: xserver-xorg-video-nouveau 1:1.0.17-2build1

Revision history for this message
alireza (bugsilex) wrote :
tags: added: dualgpu hybrid i915 radeon
summary: - hdmi port
+ [radeon] HDMI port doesn't work
affects: xorg (Ubuntu) → linux-hwe-5.19 (Ubuntu)
summary: - [radeon] HDMI port doesn't work
+ [HP ProBook 450 G0][radeon] HDMI port doesn't work
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