Freeze

Bug #2015714 reported by V S
8
This bug affects 1 person
Affects Status Importance Assigned to Milestone
Ubuntu
Incomplete
Undecided
Unassigned

Bug Description

Hangs occurs either when Opera browser launches or when I surf the net in Opera.

ProblemType: Bug
DistroRelease: Ubuntu 22.04
Package: xorg 1:7.7+23ubuntu2
ProcVersionSignature: Ubuntu 5.19.0-38.39~22.04.1-generic 5.19.17
Uname: Linux 5.19.0-38-generic x86_64
ApportVersion: 2.20.11-0ubuntu82.3
Architecture: amd64
BootLog: Error: [Errno 13] Permission denied: '/var/log/boot.log'
CasperMD5CheckResult: unknown
CompositorRunning: None
CurrentDesktop: ubuntu:GNOME
Date: Mon Apr 10 06:04:43 2023
DistUpgraded: 2022-10-09 11:13:16,478 DEBUG Running PostInstallScript: '/usr/lib/ubuntu-advantage/upgrade_lts_contract.py'
DistroCodename: jammy
DistroVariant: ubuntu
ExtraDebuggingInterest: Yes
GpuHangFrequency: Continuously
GpuHangReproducibility: Occurs more often under certain circumstances
GpuHangStarted: Since a couple weeks or more
GraphicsCard:
 Advanced Micro Devices, Inc. [AMD/ATI] Picasso/Raven 2 [Radeon Vega Series / Radeon Vega Mobile Series] [1002:15d8] (rev c2) (prog-if 00 [VGA controller])
   Subsystem: Acer Incorporated [ALI] Picasso [1025:134f]
InstallationDate: Installed on 2020-08-19 (963 days ago)
InstallationMedia: Ubuntu 20.04.1 LTS "Focal Fossa" - Release amd64 (20200731)
MachineType: Acer Aspire A515-43
ProcEnviron:
 TERM=xterm-256color
 PATH=(custom, no user)
 XDG_RUNTIME_DIR=<set>
 LANG=en_US.UTF-8
 SHELL=/bin/bash
ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-5.19.0-38-generic root=UUID=71ead6cb-c8fa-4dc4-aac5-d0b56b6a8640 ro quiet splash vt.handoff=7
SourcePackage: xorg
Symptom: display
Title: Xorg freeze
UpgradeStatus: Upgraded to jammy on 2022-10-09 (182 days ago)
dmi.bios.date: 12/04/2019
dmi.bios.release: 1.7
dmi.bios.vendor: Insyde Corp.
dmi.bios.version: V1.07
dmi.board.asset.tag: Type2 - Board Asset Tag
dmi.board.name: Grumpy_PK
dmi.board.vendor: PK
dmi.board.version: V1.07
dmi.chassis.type: 10
dmi.chassis.vendor: Acer
dmi.chassis.version: V1.07
dmi.ec.firmware.release: 1.6
dmi.modalias: dmi:bvnInsydeCorp.:bvrV1.07:bd12/04/2019:br1.7:efr1.6:svnAcer:pnAspireA515-43:pvrV1.07:rvnPK:rnGrumpy_PK:rvrV1.07:cvnAcer:ct10:cvrV1.07:sku0000000000000000:
dmi.product.family: Aspire 5
dmi.product.name: Aspire A515-43
dmi.product.sku: 0000000000000000
dmi.product.version: V1.07
dmi.sys.vendor: Acer
version.compiz: compiz N/A
version.libdrm2: libdrm2 2.4.113-2~ubuntu0.22.04.1
version.libgl1-mesa-dri: libgl1-mesa-dri 22.2.5-0ubuntu0.1~22.04.1
version.libgl1-mesa-glx: libgl1-mesa-glx N/A
version.xserver-xorg-core: xserver-xorg-core 2:21.1.3-2ubuntu2.9
version.xserver-xorg-input-evdev: xserver-xorg-input-evdev N/A
version.xserver-xorg-video-ati: xserver-xorg-video-ati 1:19.1.0-2ubuntu1
version.xserver-xorg-video-intel: xserver-xorg-video-intel 2:2.99.917+git20210115-1
version.xserver-xorg-video-nouveau: xserver-xorg-video-nouveau 1:1.0.17-2build1

Revision history for this message
V S (vtsty) wrote :
V S (vtsty)
description: updated
Revision history for this message
Daniel van Vugt (vanvugt) wrote :

Thank you for taking the time to report this bug and helping to make Ubuntu better. It sounds like some part of the system has crashed. To help us find the cause of the crash please follow these steps:

1. Look in /var/crash for crash files and if found run:
    ubuntu-bug YOURFILE.crash
Then tell us the ID of the newly-created bug.

2. If step 1 failed then look at https://errors.ubuntu.com/user/ID where ID is the content of file /var/lib/whoopsie/whoopsie-id on the machine. Do you find any links to recent problems on that page? If so then please send the links to us.

Please take care to avoid attaching .crash files to bugs as we are unable to process them as file attachments. It would also be a security risk for yourself.

tags: added: amdgpu
summary: - Xorg freeze
+ Freeze
affects: xorg (Ubuntu) → ubuntu
Changed in ubuntu:
status: New → Incomplete
Revision history for this message
V S (vtsty) wrote :

Thanks.

Step 1.
ubuntu-bug _usr_bin_Xwayland.125.crash
There isn't bug ID in bug details. When I press "Send" ubuntu-bug shows message: "You are not allowed to access this problem report"

Step 2.
I see some links on the page. Probably they are relevant to my trouble.
https://errors.ubuntu.com/oops/fd91438c-d6e4-11ed-ae2f-fa163e55efd0
https://errors.ubuntu.com/oops/185d7242-d6e7-11ed-a03b-fa163e993415
https://errors.ubuntu.com/oops/454344e4-d6e7-11ed-a03b-fa163e993415

Revision history for this message
V S (vtsty) wrote :
Download full text (16.7 KiB)

I have reproduced system freeze just now. Here is the interesting snippet of syslog. May be it will be usefull

Apr 14 15:21:36 vitworkstation systemd[1609]: Started Application launched by gnome-shell.
Apr 14 15:21:36 vitworkstation systemd[1609]: Started snap.opera.opera.8903073f-1658-46ab-82a5-d6f88f02bf29.scope.
Apr 14 15:21:36 vitworkstation dbus-daemon[1630]: apparmor="DENIED" operation="dbus_method_call" bus="session" path="/org/freedesktop/secrets" interface="org.freedesktop.DBus.Properties" member="GetAll" mask="send" name="org.freedesktop.secrets" pid=14002 label="snap.opera.opera" peer_pid=1629 peer_label="unconfined"
Apr 14 15:21:36 vitworkstation opera[13928]: Theme parsing error: gtk.css:1422:23: 'font-feature-settings' is not a valid property name
Apr 14 15:21:36 vitworkstation opera[13928]: Theme parsing error: gtk.css:3308:25: 'font-feature-settings' is not a valid property name
Apr 14 15:21:36 vitworkstation opera[13928]: Theme parsing error: gtk.css:3770:23: 'font-feature-settings' is not a valid property name
Apr 14 15:21:36 vitworkstation kernel: [ 4562.959955] audit: type=1107 audit(1681474896.430:738): pid=758 uid=103 auid=4294967295 ses=4294967295 subj=unconfined msg='apparmor="DENIED" operation="dbus_method_call" bus="system" path="/" interface="org.freedesktop.DBus.ObjectManager" member="GetManagedObjects" mask="send" name="org.bluez" pid=13928 label="snap.opera.opera" peer_pid=757 peer_label="unconfined"
Apr 14 15:21:36 vitworkstation kernel: [ 4562.959955] exe="/usr/bin/dbus-daemon" sauid=103 hostname=? addr=? terminal=?'
Apr 14 15:21:36 vitworkstation kernel: [ 4562.980145] audit: type=1400 audit(1681474896.454:739): apparmor="DENIED" operation="open" class="file" profile="snap.opera.opera" name="/etc/vulkan/implicit_layer.d/" pid=14036 comm="opera" requested_mask="r" denied_mask="r" fsuid=1000 ouid=0
Apr 14 15:21:36 vitworkstation kernel: [ 4562.980255] audit: type=1400 audit(1681474896.454:740): apparmor="DENIED" operation="open" class="file" profile="snap.opera.opera" name="/etc/vulkan/implicit_layer.d/" pid=14036 comm="opera" requested_mask="r" denied_mask="r" fsuid=1000 ouid=0
Apr 14 15:21:36 vitworkstation kernel: [ 4562.980357] audit: type=1400 audit(1681474896.454:741): apparmor="DENIED" operation="open" class="file" profile="snap.opera.opera" name="/etc/vulkan/explicit_layer.d/" pid=14036 comm="opera" requested_mask="r" denied_mask="r" fsuid=1000 ouid=0
Apr 14 15:21:36 vitworkstation kernel: [ 4562.980455] audit: type=1400 audit(1681474896.454:742): apparmor="DENIED" operation="open" class="file" profile="snap.opera.opera" name="/etc/vulkan/icd.d/" pid=14036 comm="opera" requested_mask="r" denied_mask="r" fsuid=1000 ouid=0
Apr 14 15:21:36 vitworkstation kernel: [ 4563.048510] audit: type=1326 audit(1681474896.522:743): auid=1000 uid=1000 gid=1000 ses=3 subj=snap.opera.opera pid=14036 comm="opera" exe="/snap/opera/227/usr/lib/x86_64-linux-gnu/opera/opera" sig=0 arch=c000003e syscall=312 compat=0 ip=0x7fefbf58d539 code=0x50000
Apr 14 15:21:36 vitworkstation opera_opera.desktop[13928]: [13928:13928:0414/152136.544268:ERROR:url_pattern_set.cc(287)] Invalid url pattern: chrome://startpage/
Apr 14 15:21:36 v...

Revision history for this message
Daniel van Vugt (vanvugt) wrote :

Comment #3 is bug 1751508

Comment #4 is bug 1980831

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