System hangs during boot, When the Intel E810 NIC driver is used to create bonding.

Bug #2015352 reported by Vinay HM
22
This bug affects 3 people
Affects Status Importance Assigned to Milestone
linux (Ubuntu)
Expired
Undecided
Unassigned

Bug Description

Description:
On a Dell EMC PE system configured with Intel E810 card installed with Ubuntu 22.04.2.
When bonding is enabled on the server, the system will hang at the initialization of OS.
The kernel loads, but the system hang around the time it starts the Network Services by reporting below messages.

echo 0 > /proc/sys/kernel/hung_task_timeout_secs”  disables this message.
INFO: task systemd-network:1769 blocked for more than 120 seconds
 not tained 5.15.0-69-generic #76-ubuntu

Steps to reproduce:
1. Configure Dell EMC PE system with Intel E-810 NIC.
2. Install Ubuntu 22.04.2 and boot into OS.
3. Create a bonding interface by editing netplan configuration file as below.
bonds:
    bond0:
      dhcp4: true
      interfaces: [enp209s0f0, enp209s0f1]
      parameters:
        mode: active-backup
Where [enp209s0f0, enp209s0f1] are Intel E-810 Interfaces.
4. Execute #Netplan apply and reboot the system.
5. Observe system hangs at starting Network Services.

Actual Results:
System hang is observed.

Expected results:
No system hang should be Observe.

Revision history for this message
Vinay HM (vinay-hm) wrote :
Revision history for this message
Ubuntu Kernel Bot (ubuntu-kernel-bot) wrote : Missing required logs.

This bug is missing log files that will aid in diagnosing the problem. While running an Ubuntu kernel (not a mainline or third-party kernel) please enter the following command in a terminal window:

apport-collect 2015352

and then change the status of the bug to 'Confirmed'.

If, due to the nature of the issue you have encountered, you are unable to run this command, please add a comment stating that fact and change the bug status to 'Confirmed'.

This change has been made by an automated script, maintained by the Ubuntu Kernel Team.

Changed in linux (Ubuntu):
status: New → Incomplete
Revision history for this message
Chris Stone (cstone-0) wrote :

This is impacting us too, and we found that there was no issue in the 5.15.0-67 kernel, but the issue is present in 5.15.0-69. Building and installing the 1.10.1.2.2 ice driver from Intel prior to running 'netplan apply' seems to prevent the hang.

Revision history for this message
yoann (informatique-mistur) wrote :

We had the same issue with kernel 5.19.0-40, works fine with 5.19.0-38 on HPE servers with E810-C NIC.

Revision history for this message
yoann (informatique-mistur) wrote :
Revision history for this message
Launchpad Janitor (janitor) wrote :

[Expired for linux (Ubuntu) because there has been no activity for 60 days.]

Changed in linux (Ubuntu):
status: Incomplete → Expired
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