ACPI bios error on dell laptop.

Bug #2014037 reported by Juliano Silva
6
This bug affects 1 person
Affects Status Importance Assigned to Milestone
linux (Ubuntu)
Confirmed
Undecided
Unassigned

Bug Description

Identified a bug ACPI bios error on dell laptop. In kernel version 5.14.0-1058-oem no existing a bug, after update kernel to 5.15.0-67-generic or 5.15.0-69-generic the bug is throwed. Ubuntu version used is a 20.04
---
ProblemType: Bug
ApportVersion: 2.20.11-0ubuntu27.25
Architecture: amd64
AudioDevicesInUse:
 USER PID ACCESS COMMAND
 /dev/snd/controlC0: juliano 27180 F.... pulseaudio
CasperMD5CheckResult: skip
CurrentDesktop: ubuntu:GNOME
DistroRelease: Ubuntu 20.04
InstallationDate: Installed on 2023-03-11 (23 days ago)
InstallationMedia: Ubuntu 20.04.5 LTS "Focal Fossa" - Release amd64 (20220831)
MachineType: Dell Inc. Inspiron 15 3511
Package: linux (not installed)
ProcFB: 0 i915drmfb
ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-5.15.0-69-generic root=UUID=6b3928ba-140b-49cd-844c-4b7461a8dfde ro quiet splash vt.handoff=7
ProcVersionSignature: Ubuntu 5.15.0-69.76~20.04.1-generic 5.15.87
RelatedPackageVersions:
 linux-restricted-modules-5.15.0-69-generic N/A
 linux-backports-modules-5.15.0-69-generic N/A
 linux-firmware 1.187.36
Tags: focal
Uname: Linux 5.15.0-69-generic x86_64
UpgradeStatus: No upgrade log present (probably fresh install)
UserGroups: adm cdrom dip docker lpadmin lxd plugdev sambashare sudo
_MarkForUpload: True
dmi.bios.date: 10/27/2022
dmi.bios.release: 1.18
dmi.bios.vendor: Dell Inc.
dmi.bios.version: 1.18.2
dmi.board.name: 0XNM93
dmi.board.vendor: Dell Inc.
dmi.board.version: A00
dmi.chassis.type: 10
dmi.chassis.vendor: Dell Inc.
dmi.modalias: dmi:bvnDellInc.:bvr1.18.2:bd10/27/2022:br1.18:svnDellInc.:pnInspiron153511:pvr:rvnDellInc.:rn0XNM93:rvrA00:cvnDellInc.:ct10:cvr:sku0AB0:
dmi.product.family: Inspiron
dmi.product.name: Inspiron 15 3511
dmi.product.sku: 0AB0
dmi.sys.vendor: Dell Inc.

Changed in launchpad:
assignee: nobody → Juliano Silva (julianojj)
assignee: Juliano Silva (julianojj) → nobody
Colin Watson (cjwatson)
affects: launchpad → linux (Ubuntu)
Revision history for this message
Ubuntu Kernel Bot (ubuntu-kernel-bot) wrote : Missing required logs.

This bug is missing log files that will aid in diagnosing the problem. While running an Ubuntu kernel (not a mainline or third-party kernel) please enter the following command in a terminal window:

apport-collect 2014037

and then change the status of the bug to 'Confirmed'.

If, due to the nature of the issue you have encountered, you are unable to run this command, please add a comment stating that fact and change the bug status to 'Confirmed'.

This change has been made by an automated script, maintained by the Ubuntu Kernel Team.

Changed in linux (Ubuntu):
status: New → Incomplete
Revision history for this message
Juliano Silva (julianojj) wrote : AlsaInfo.txt

apport information

tags: added: apport-collected focal
description: updated
Revision history for this message
Juliano Silva (julianojj) wrote : CRDA.txt

apport information

Revision history for this message
Juliano Silva (julianojj) wrote : CurrentDmesg.txt

apport information

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Juliano Silva (julianojj) wrote : IwConfig.txt

apport information

Revision history for this message
Juliano Silva (julianojj) wrote : Lspci.txt

apport information

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Juliano Silva (julianojj) wrote : Lspci-vt.txt

apport information

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Juliano Silva (julianojj) wrote : Lsusb.txt

apport information

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Juliano Silva (julianojj) wrote : Lsusb-t.txt

apport information

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Juliano Silva (julianojj) wrote : Lsusb-v.txt

apport information

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Juliano Silva (julianojj) wrote : ProcCpuinfo.txt

apport information

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Juliano Silva (julianojj) wrote : ProcCpuinfoMinimal.txt

apport information

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Juliano Silva (julianojj) wrote : ProcEnviron.txt

apport information

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Juliano Silva (julianojj) wrote : ProcInterrupts.txt

apport information

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Juliano Silva (julianojj) wrote : ProcModules.txt

apport information

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Juliano Silva (julianojj) wrote : PulseList.txt

apport information

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Juliano Silva (julianojj) wrote : RfKill.txt

apport information

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Juliano Silva (julianojj) wrote : UdevDb.txt

apport information

Revision history for this message
Juliano Silva (julianojj) wrote : WifiSyslog.txt

apport information

Revision history for this message
Juliano Silva (julianojj) wrote : acpidump.txt

apport information

Changed in linux (Ubuntu):
status: Incomplete → Confirmed
Changed in linux (Ubuntu):
status: Confirmed → New
status: New → Confirmed
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