Ubuntu 22.04.2 Update GNOME-Software fails

Bug #2008907 reported by Marc Püschel
20
This bug affects 2 people
Affects Status Importance Assigned to Milestone
gnome-software (Ubuntu)
Invalid
Undecided
Unassigned

Bug Description

I have currently some updates on the Ubuntu Store, but i can't install them, the Ubuntu Store results

Prepared update not found: /var/lib/PackageKit/prepared-update

If i run

# sudo apt-get update && sudo apt-get dist-upgrade

I get this (sorry german only):

Die folgenden Pakete sind zurückgehalten worden:
  chromium-codecs-ffmpeg-extra evince evince-common fonts-opensymbol
  gir1.2-pango-1.0 isc-dhcp-client isc-dhcp-common libevdocument3-4
  libevview3-3 libmbim-glib4 libmbim-proxy libmm-glib0 libpango-1.0-0
  libpangocairo-1.0-0 libpangoft2-1.0-0 libpangoxft-1.0-0 libqmi-glib5
  libqmi-proxy libreoffice-base-core libreoffice-calc libreoffice-common
  libreoffice-core libreoffice-draw libreoffice-gnome libreoffice-gtk3
  libreoffice-help-common libreoffice-help-de libreoffice-help-en-us
  libreoffice-impress libreoffice-l10n-de libreoffice-math
  libreoffice-ogltrans libreoffice-pdfimport libreoffice-style-breeze
  libreoffice-style-colibre libreoffice-style-elementary
  libreoffice-style-yaru libreoffice-writer libsasl2-2 libsasl2-modules
  libsasl2-modules-db libsasl2-modules-gssapi-mit libsnmp-base libsnmp40
  libuno-cppu3 libuno-cppuhelpergcc3-3 libuno-purpenvhelpergcc3-3 libuno-sal3
  libuno-salhelpergcc3-3 modemmanager python3-macaroonbakery
  python3-software-properties python3-uno software-properties-common
  software-properties-gtk uno-libs-private ure

and yes, indeed, this file /var/lib/PackageKit/prepared-update really don't exists but why?

I have also tried to stop the gnome-software and restart, in this case the Ubuntu Store fetch the data new, but this also do not help - the same updates come up but i can't install them.

https://abload.de/img/bildschirmfotovom20237pdzo.png

Or is this a result of this: https://bugs.launchpad.net/ubuntu/+source/grub2-unsigned/+bug/2007743

And i have little investigated this error, and i found out, that Red Hat had in 2021 a similar issue
https://bugzilla.redhat.com/show_bug.cgi?id=1995817

Tags: jammy
description: updated
description: updated
description: updated
affects: ubuntu → gnome-software (Ubuntu)
description: updated
description: updated
summary: - Ubuntu 22.04.2 Update fails
+ Ubuntu 22.04.2 Update GNOME-Software fails
description: updated
description: updated
Revision history for this message
Marc Püschel (newcomer-01) wrote :

sorry, please ignore this BUG here, i don't know why but now i was able to download the updates and install it successfully.

Revision history for this message
Marc Püschel (newcomer-01) wrote :

the problem solved itself by unknown reason. Unfortunately i can't close or delete this bug.

Changed in gnome-software (Ubuntu):
status: New → Invalid
Yosha872 (yosha)
tags: added: jammy
Revision history for this message
Yosha872 (yosha) wrote (last edit ):

Same issue on Xubuntu 22.04.3 LTS (my tower computer). The problem seems related to bug #1900167. I have fix it by doing from terminal : 'sudo apt update && upgrade'.

The following web page may contain useful tricks: https://devicetests.com/fix-prepared-update-not-found-error-ubuntu

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