Ubuntu
linux-hwe-5.19 package

[HP ENVY x360 Convertible 15-ee0xxx] Will not wake up from suspend using kernel 5.19 (but 5.15 works)

Bug #2008466 reported by Tim Janes on 2023-02-24

This bug report is a duplicate of: Bug #2007718: HWE-22.04 Kernel 5.19 breaks suspend/wake on newer AMD Ryzen CPUs. Edit Remove

This bug affects 3 people

Affects		Status	Importance	Assigned to	Milestone
	linux-hwe-5.19 (Ubuntu)	Confirmed	Undecided	Unassigned

Bug Description

HP laptop Ryzen 7 4700 with Renoir graphics.
Close lid which puts system into suspend. After say 20 mins open laptop, keyboard backlight comes on but system does not wake up. Have to force a power off. It works OK after only a few mins in suspend. Sames on mains or battery.
Problem does not exist using kernel 5.15.0-60-generic. Problem started on upgrade to 5.19.0-32-generic.
Tried switching between X-org and Wayland and disabled TPM in BIOS without any change.

ProblemType: Bug
DistroRelease: Ubuntu 22.04
Package: xorg 1:7.7+23ubuntu2
ProcVersionSignature: Ubuntu 5.19.0-32.33~22.04.1-generic 5.19.17
Uname: Linux 5.19.0-32-generic x86_64
ApportVersion: 2.20.11-0ubuntu82.3
Architecture: amd64
CasperMD5CheckResult: pass
CompositorRunning: None
CurrentDesktop: ubuntu:GNOME
Date: Fri Feb 24 09:32:13 2023
DistUpgraded: Fresh install
DistroCodename: jammy
DistroVariant: ubuntu
ExtraDebuggingInterest: Yes
GraphicsCard:
Advanced Micro Devices, Inc. [AMD/ATI] Renoir [1002:1636] (rev c2) (prog-if 00 [VGA controller])
Subsystem: Hewlett-Packard Company Renoir [103c:876f]
InstallationDate: Installed on 2022-09-12 (164 days ago)
InstallationMedia: Ubuntu 22.04.1 LTS "Jammy Jellyfish" - Release amd64 (20220809.1)
MachineType: HP HP ENVY x360 Convertible 15-ee0xxx
ProcEnviron:
LANGUAGE=en_GB:en
TERM=xterm-mono
PATH=(custom, no user)
LANG=en_GB.UTF-8
SHELL=/bin/bash
ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-5.19.0-32-generic root=UUID=d3454052-ab9f-432c-88bb-477464dd3c93 ro quiet splash vt.handoff=7
SourcePackage: xorg
Symptom: display
UpgradeStatus: No upgrade log present (probably fresh install)
dmi.bios.date: 11/03/2022
dmi.bios.release: 15.22
dmi.bios.vendor: Insyde
dmi.bios.version: F.22
dmi.board.asset.tag: Type2 - Board Asset Tag
dmi.board.name: 876F
dmi.board.vendor: HP
dmi.board.version: 13.47
dmi.chassis.asset.tag: Chassis Asset Tag
dmi.chassis.type: 31
dmi.chassis.vendor: HP
dmi.chassis.version: Chassis Version
dmi.ec.firmware.release: 13.47
dmi.modalias: dmi:bvnInsyde:bvrF.22:bd11/03/2022:br15.22:efr13.47:svnHP:pnHPENVYx360Convertible15-ee0xxx:pvrType1ProductConfigId:rvnHP:rn876F:rvr13.47:cvnHP:ct31:cvrChassisVersion:sku9QZ65EA#ABU:
dmi.product.family: 103C_5335KV HP Envy
dmi.product.name: HP ENVY x360 Convertible 15-ee0xxx
dmi.product.sku: 9QZ65EA#ABU
dmi.product.version: Type1ProductConfigId
dmi.sys.vendor: HP
version.compiz: compiz N/A
version.libdrm2: libdrm2 2.4.113-2~ubuntu0.22.04.1
version.libgl1-mesa-dri: libgl1-mesa-dri 22.2.5-0ubuntu0.1~22.04.1
version.libgl1-mesa-glx: libgl1-mesa-glx N/A
version.xserver-xorg-core: xserver-xorg-core 2:21.1.3-2ubuntu2.7
version.xserver-xorg-input-evdev: xserver-xorg-input-evdev N/A
version.xserver-xorg-video-ati: xserver-xorg-video-ati 1:19.1.0-2ubuntu1
version.xserver-xorg-video-intel: xserver-xorg-video-intel 2:2.99.917+git20210115-1
version.xserver-xorg-video-nouveau: xserver-xorg-video-nouveau 1:1.0.17-2build1

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Revision history for this message

Tim Janes (timwj) wrote on 2023-02-24:

BootLog.txt Edit (42.5 KiB, text/plain; charset="utf-8")
CurrentDmesg.txt Edit (92.6 KiB, text/plain; charset="utf-8")
Dependencies.txt Edit (14.6 KiB, text/plain; charset="utf-8")
DpkgLog.txt Edit (97.1 KiB, text/plain; charset="utf-8")
Lspci.txt Edit (53.8 KiB, text/plain; charset="utf-8")
Lspci-vt.txt Edit (2.3 KiB, text/plain; charset="utf-8")
Lsusb.txt Edit (488 bytes, text/plain; charset="utf-8")
Lsusb-t.txt Edit (596 bytes, text/plain; charset="utf-8")
Lsusb-v.txt Edit (45.8 KiB, text/plain; charset="utf-8")
ProcCpuinfo.txt Edit (12.0 KiB, text/plain; charset="utf-8")
ProcCpuinfoMinimal.txt Edit (1.5 KiB, text/plain; charset="utf-8")
ProcInterrupts.txt Edit (10.0 KiB, text/plain; charset="utf-8")
ProcModules.txt Edit (8.1 KiB, text/plain; charset="utf-8")
UdevDb.txt Edit (224.0 KiB, text/plain; charset="utf-8")
Xrandr.txt Edit (5.7 KiB, text/plain; charset="utf-8")
acpidump.txt Edit (900.1 KiB, text/plain; charset="utf-8")
xdpyinfo.txt Edit (122.1 KiB, text/plain; charset="utf-8")

Ubuntu Foundations Team Bug Bot (crichton) on 2023-02-24

affects:

ubuntu → xorg (Ubuntu)

Paul White (paulw2u) on 2023-02-24

affects:

xorg (Ubuntu) → linux (Ubuntu)

Revision history for this message

Ubuntu Kernel Bot (ubuntu-kernel-bot) wrote on 2023-02-24: Status changed to Confirmed

This change was made by a bot.

Changed in linux (Ubuntu):
status:	New → Confirmed

Revision history for this message

Petr Baloun (balous) wrote on 2023-02-24: Re: Will not wake up from suspend.

Download full text (5.2 KiB)

I have the same problem on HP EliteBook 845 G8 Notebook PC with AMD Ryzen 5 5600U with Radeon Graphics.

Updated to 5.19.0-32 yesterday, since than the notebook won't wake up after opening the lid.

Rebooted back to 5.15.0-58 and suspend/wake works again.

Looked in the kern.log at the time of failed wake up, found this:

I have the same problem on HP EliteBook 845 G8 Notebook PC with AMD Ryzen 5 5600U with Radeon Graphics.

Updated to 5.19.0-32 yesterday, since than the notebook won't wake up after opening the lid.

Rebooted back to 5.15.0-58 and suspend/wake works again.

Looked in the kern.log at the time of failed wake up, found this:

Feb 24 19:32:58 petr-baloun kernel: [ 7152.582928] hid-generic 0003:0557:2213.0016: input,hidraw4: USB HID v1.10 Mouse [ATEN HDMI KVM V1.3.122] on usb-0000:04:00.4-1.1.1/input3
Feb 24 19:33:01 petr-baloun kernel: [ 7155.579659] wlp1s0: authenticate with 24:4b:fe:dd:07:24
Feb 24 19:33:02 petr-baloun kernel: [ 7155.909843] wlp1s0: send auth to 24:4b:fe:dd:07:24 (try 1/3)
Feb 24 19:33:02 petr-baloun kernel: [ 7155.913157] wlp1s0: authenticated
Feb 24 19:33:02 petr-baloun kernel: [ 7155.913465] wlp1s0: associate with 24:4b:fe:dd:07:24 (try 1/3)
Feb 24 19:33:02 petr-baloun kernel: [ 7155.925750] wlp1s0: RX AssocResp from 24:4b:fe:dd:07:24 (capab=0x511 status=0 aid=1)
Feb 24 19:33:02 petr-baloun kernel: [ 7155.926138] wlp1s0: associated
Feb 24 19:33:02 petr-baloun kernel: [ 7155.981580] wlp1s0: Limiting TX power to 24 (27 - 3) dBm as advertised by 24:4b:fe:dd:07:24
Feb 24 19:33:02 petr-baloun kernel: [ 7156.029735] IPv6: ADDRCONF(NETDEV_CHANGE): wlp1s0: link becomes ready
Feb 24 19:33:37 petr-baloun kernel: [ 7191.177127] usb 5-1: USB disconnect, device number 2
Feb 24 19:33:37 petr-baloun kernel: [ 7191.177139] usb 5-1.1: USB disconnect, device number 25
Feb 24 19:33:37 petr-baloun kernel: [ 7191.177143] usb 5-1.1.1: USB disconnect, device number 26
Feb 24 19:33:37 petr-baloun kernel: [ 7191.212560] usb 6-1: USB disconnect, device number 2
Feb 24 19:33:37 petr-baloun kernel: [ 7191.212564] usb 6-1.3: USB disconnect, device number 3
Feb 24 19:33:38 petr-baloun kernel: [ 7191.661026] usb 5-1.2: USB disconnect, device number 4
Feb 24 19:33:38 petr-baloun kernel: [ 7191.661036] usb 5-1.2.1: USB disconnect, device number 6
Feb 24 19:33:38 petr-baloun kernel: [ 7191.661236] usb 5-1.2.2: USB disconnect, device number 7
Feb 24 19:33:51 petr-baloun kernel: [ 7204.751023] Lockdown: systemd-logind: hibernation is restricted; see man kernel_lockdown.7
Feb 24 19:33:51 petr-baloun kernel: [ 7204.753511] Lockdown: systemd-logind: hibernation is restricted; see man kernel_lockdown.7
Feb 24 19:33:51 petr-baloun kernel: [ 7204.756051] Lockdown: systemd-logind: hibernation is restricted; see man kernel_lockdown.7
Feb 24 19:33:51 petr-baloun kernel: [ 7204.771093] Lockdown: systemd-logind: hibernation is restricted; see man kernel_lockdown.7
Feb 24 19:33:51 petr-baloun kernel: [ 7204.786661] Lockdown: systemd-logind: hibernation is restricted; see man kernel_lockdown.7
Feb 24 19:33:51 petr-baloun kernel: [ 7204.787752] Lockdown: systemd-logind: hibernation is restricted; see man kernel_lockdown.7
Feb 24 19:33:51 petr-baloun kernel: [ 7204.791048] wlp1s0: deauthenticating from 24:4b:fe:dd:07:24 by local choice (Reason: 3=DEAUTH_LEAVING)
Feb 24 19:33:51 petr-baloun kernel: [ 7204.791276] Lockdown: systemd-logind: hibernation is restricted; see man kernel_lockdown.7
Feb 24 19:33:51 petr-baloun kernel: [ 7204.792339] Lockdown: systemd-logind: hibernation is restricted; see man kernel_lockdown.7
Feb 24 19:33:51 petr-baloun kernel: [ 7204.882041] Lockdown: systemd-logind: hibernation is restricted; see man kernel_lockdown.7
Feb 24 19:33:51 petr-baloun kernel: [ 7204.962575] Lockdown: systemd-logind: hibernation is restricted; see man kernel_lockdown.7
Feb 24 19:33:52 petr-baloun kernel: [ 7205.951472] PM: suspend entry (s2idle)
Feb 24 19:36:56 petr-baloun kernel: [    0.000000] Linux version 5.19.0-32-generic (buildd@lcy02-amd64-026) (x86_64-linux-gnu-gcc (Ubuntu 11.3.0-1ubuntu1~22.04) 11.3.0, GNU ld 
(GNU Binutils for Ubuntu) 2.38) #33~22.04.1-Ubuntu SMP PREEMPT_DYNAMIC Mon Jan 30 17:03:34 UTC 2 (Ubuntu 5.19.0-32.33~22.04.1-generic 5.19.17)
Feb 24 19:36:56 petr-baloun kernel: [    0.000000] Command line: BOOT_IMAGE=/vmlinuz-5.19.0-32-generic root=/dev/mapper/vgubuntu-root ro quiet splash vt.handoff=7
Feb 24 19:36:56 petr-baloun kernel: [    0.000000] KERNEL supported cpus:
Feb 24 19:36:56 petr-baloun kernel: [    0.000000]   Intel GenuineIntel
Feb 24 19:36:56 petr-baloun kernel: [    0.000000]   AMD AuthenticAMD
Feb 24 19:36:56 petr-baloun kernel: [    0.000000]   Hygon HygonGenuine
Feb 24 19:36:56 petr-baloun kernel: [    0.000000]   Centaur CentaurHauls
Feb 24 19:36:56 petr-baloun kernel: [    0.000000]   zhaoxin   Shanghai  
Feb 24 19:36:56 petr-baloun kernel: [    0.000000] x86/fpu: Supporting XSAVE feature 0x001: 'x87 floating point registers'
Feb 24 19:36:56 petr-baloun kernel: [    0.000000] x86/fpu: Supporting XSAVE feature 0x002: 'SSE registers'
Feb 24 19:36:56 petr-baloun kernel: [    0.000000] x86/fpu: Supporting XSAVE feature 0x004: 'AVX registers'
Feb 24 19:36:56 petr-baloun kernel: [    0.000000] x86/fpu: Supporting XSAVE feature 0x200: 'Protection Keys User registers'
Feb 24 19:36:56 petr-baloun kernel: [    0.000000] x86/fpu: xstate_offset[2]:  576, xstate_sizes[2]:  256
Feb 24 19:36:56 petr-baloun kernel: [    0.000000] x86/fpu: xstate_offset[9]:  832, xstate_sizes[9]:    8
Feb 24 19:36:56 petr-baloun kernel: [    0.000000] x86/fpu: Enabled xstate features 0x207, context size is 840 bytes, using 'compacted' format.

Daniel van Vugt (vanvugt) on 2023-02-27

summary:	- Will not wake up from suspend. + [HP ENVY x360 Convertible 15-ee0xxx] Will not wake up from suspend using + kernel 5.19 (but 5.15 works)
affects:	linux (Ubuntu) → linux-hwe-5.19 (Ubuntu)
tags:	added: regression-release
tags:	added: suspend-resume