Extneral monitors stop working after screen lock

Bug #2007580 reported by jeff
8
This bug affects 1 person
Affects Status Importance Assigned to Milestone
Ubuntu
Invalid
Undecided
Unassigned

Bug Description

External monitors connected to dock WD19TB. It took me some time to get the external monitor to work with my dock after install of 22. After installing displaylink drivers and using wayland things seemed to go smoothly. When locking the desktop I am often forced to switch tty then back to get monitors to work. This morning this workaround does not seem to be doing the trick.

ProblemType: Bug
DistroRelease: Ubuntu 22.04
Package: xorg 1:7.7+23ubuntu2
ProcVersionSignature: Ubuntu 5.19.0-32.33~22.04.1-generic 5.19.17
Uname: Linux 5.19.0-32-generic x86_64
.proc.driver.nvidia.capabilities.gpu0: Error: path was not a regular file.
.proc.driver.nvidia.capabilities.mig: Error: path was not a regular file.
.proc.driver.nvidia.gpus.0000.01.00.0: Error: path was not a regular file.
.proc.driver.nvidia.registry: Binary: ""
.proc.driver.nvidia.suspend: suspend hibernate resume
.proc.driver.nvidia.suspend_depth: default modeset uvm
.proc.driver.nvidia.version:
 NVRM version: NVIDIA UNIX Open Kernel Module for x86_64 525.78.01 Release Build (dvs-builder@U16-J11-10-2) Mon Dec 26 05:50:21 UTC 2022
 GCC version: gcc version 11.3.0 (Ubuntu 11.3.0-1ubuntu1~22.04)
ApportVersion: 2.20.11-0ubuntu82.3
Architecture: amd64
BootLog: Error: [Errno 13] Permission denied: '/var/log/boot.log'
CasperMD5CheckResult: pass
CompositorRunning: None
CurrentDesktop: ubuntu:GNOME
Date: Thu Feb 16 09:11:30 2023
DistUpgraded: Fresh install
DistroCodename: jammy
DistroVariant: ubuntu
DkmsStatus:
 evdi/1.12.0, 5.15.0-60-generic, x86_64: installed
 evdi/1.12.0, 5.19.0-32-generic, x86_64: installed
 nvidia/525.78.01, 5.15.0-60-generic, x86_64: installed (WARNING! Diff between built and installed module!) (WARNING! Diff between built and installed module!) (WARNING! Diff between built and installed module!) (WARNING! Diff between built and installed module!) (WARNING! Diff between built and installed module!)
 nvidia/525.78.01, 5.19.0-32-generic, x86_64: installed
ExtraDebuggingInterest: Yes
GraphicsCard:
 Intel Corporation CometLake-H GT2 [UHD Graphics] [8086:9bc4] (rev 05) (prog-if 00 [VGA controller])
   Subsystem: Lenovo CometLake-H GT2 [UHD Graphics] [17aa:22c0]
 NVIDIA Corporation TU117GLM [Quadro T1000 Mobile] [10de:1fb9] (rev a1) (prog-if 00 [VGA controller])
   Subsystem: Lenovo TU117GLM [Quadro T1000 Mobile] [17aa:22c0]
InstallationDate: Installed on 2023-02-09 (7 days ago)
InstallationMedia: Ubuntu 22.04.1 LTS "Jammy Jellyfish" - Release amd64 (20220809.1)
MachineType: LENOVO 20TJS2BA00
ProcEnviron:
 TERM=xterm-256color
 PATH=(custom, no user)
 XDG_RUNTIME_DIR=<set>
 LANG=en_US.UTF-8
 SHELL=/bin/bash
ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-5.19.0-32-generic root=UUID=69d7fb7b-23e3-4a4c-8566-7df3bbb927be ro quiet splash vt.handoff=7
SourcePackage: xorg
Symptom: display
UpgradeStatus: No upgrade log present (probably fresh install)
dmi.bios.date: 01/03/2023
dmi.bios.release: 1.27
dmi.bios.vendor: LENOVO
dmi.bios.version: N2VET42W (1.27 )
dmi.board.asset.tag: Not Available
dmi.board.name: 20TJS2BA00
dmi.board.vendor: LENOVO
dmi.board.version: SDK0K17763 WIN
dmi.chassis.asset.tag: No Asset Information
dmi.chassis.type: 10
dmi.chassis.vendor: LENOVO
dmi.chassis.version: None
dmi.ec.firmware.release: 1.11
dmi.modalias: dmi:bvnLENOVO:bvrN2VET42W(1.27):bd01/03/2023:br1.27:efr1.11:svnLENOVO:pn20TJS2BA00:pvrThinkPadP1Gen3:rvnLENOVO:rn20TJS2BA00:rvrSDK0K17763WIN:cvnLENOVO:ct10:cvrNone:skuLENOVO_MT_20TJ_BU_Think_FM_ThinkPadP1Gen3:
dmi.product.family: ThinkPad P1 Gen 3
dmi.product.name: 20TJS2BA00
dmi.product.sku: LENOVO_MT_20TJ_BU_Think_FM_ThinkPad P1 Gen 3
dmi.product.version: ThinkPad P1 Gen 3
dmi.sys.vendor: LENOVO
nvidia-settings: ERROR: A query to find an object was unsuccessful
version.compiz: compiz N/A
version.libdrm2: libdrm2 2.4.113-2~ubuntu0.22.04.1
version.libgl1-mesa-dri: libgl1-mesa-dri 22.2.5-0ubuntu0.1~22.04.1
version.libgl1-mesa-glx: libgl1-mesa-glx 22.2.5-0ubuntu0.1~22.04.1
version.nvidia-graphics-drivers: nvidia-graphics-drivers-* N/A
version.xserver-xorg-core: xserver-xorg-core 2:21.1.3-2ubuntu2.7
version.xserver-xorg-input-evdev: xserver-xorg-input-evdev N/A
version.xserver-xorg-video-ati: xserver-xorg-video-ati 1:19.1.0-2ubuntu1
version.xserver-xorg-video-intel: xserver-xorg-video-intel 2:2.99.917+git20210115-1
version.xserver-xorg-video-nouveau: xserver-xorg-video-nouveau 1:1.0.17-2build1

Revision history for this message
jeff (smith15022) wrote :
affects: ubuntu → xorg (Ubuntu)
Revision history for this message
Daniel van Vugt (vanvugt) wrote :

Thanks for the bug report.

Next time the bug occurs, please use the workaround to recover and then run:

  journalctl -b0 > journal.txt

And attach the resulting text file here.

affects: xorg (Ubuntu) → ubuntu
Changed in ubuntu:
status: New → Incomplete
Revision history for this message
Daniel van Vugt (vanvugt) wrote :

If the workaround isn't working anymore then please reboot and then run:

  journalctl -b-1 > prevboot.txt

Revision history for this message
jeff (smith15022) wrote :

Thank you for looking Daniel. Unfortunately, I had to wipe the install inorder to get some work done. I speculated it had something to do with the driver's as pop with and built in nvidia is working well. I did allow for install of 3rd party drivers during install of the bugged os. Please mark as closed.

Changed in ubuntu:
status: Incomplete → Invalid
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