Asynchronous wait on fence ... timed out (hint:intel_atomic_commit_ready [i915])

[Dave Chiluk]

GUI hard lock during zoom session and gnome-terminal

kern.log shows a mix of errors
______________________________________________________________
kernel: [ 3627.948545] Asynchronous wait on fence 0000:00:02.0:gnome-shell[4236]:40810 timed out (hint:intel_atomic_commit_ready [i915])
kernel: [ 3631.063832] i915 0000:00:02.0: [drm] GPU HANG: ecode 12:1:85dffffb, in chrome [5521]
kernel: [ 3631.064218] i915 0000:00:02.0: [drm] Resetting chip for stopped heartbeat on rcs0
kernel: [ 3631.165642] i915 0000:00:02.0: [drm] chrome[5521] context reset due to GPU hang
kernel: [ 3631.165719] i915 0000:00:02.0: [drm] GuC firmware i915/adlp_guc_70.1.1.bin version 70.1
kernel: [ 3631.165725] i915 0000:00:02.0: [drm] HuC firmware i915/tgl_huc_7.9.3.bin version 7.9
kernel: [ 3631.187377] i915 0000:00:02.0: [drm] HuC authenticated
kernel: [ 3631.187670] i915 0000:00:02.0: [drm] GuC submission enabled
kernel: [ 3631.187672] i915 0000:00:02.0: [drm] GuC SLPC enabled
_______________________________________________________________

I suspect this issue to be
upstream: https://gitlab.freedesktop.org/mesa/mesa/-/issues/7755
upstream commit: https://gitlab.freedesktop.org/mesa/mesa/-/merge_requests/20169/commits?commit_id=b9403b1c477e7af04114ae6a4e16ca370e22253c#d6ffde011ad32c6371611e7d64affaeb21b6b217

Reproducer: Although I don't have my own reproducer, the upstream mesa reproducer does trigger a hang on my machine.

Upstream Reproducer: Open https://kartikmandhang.netlify.app/ when it loads, you will see pikachu. Press "S", he will go back. My whole system freezes from this in Wayland, regardless of the browser.

Kernel: 6.0.0-1008-oem
Mesa: 22.2.5-0ubuntu0.1~22.04.1

ProblemType: Bug
DistroRelease: Ubuntu 22.04
Package: libgl1-mesa-dri 22.2.5-0ubuntu0.1~22.04.1
ProcVersionSignature: Ubuntu 6.0.0-1008.8-oem 6.0.9
Uname: Linux 6.0.0-1008-oem x86_64
ApportVersion: 2.20.11-0ubuntu82.3
Architecture: amd64
BootLog: Error: [Errno 13] Permission denied: '/var/log/boot.log'
CasperMD5CheckResult: pass
CompositorRunning: None
CurrentDesktop: ubuntu:GNOME
Date: Wed Feb 8 21:40:19 2023
DistUpgraded: Fresh install
DistroCodename: jammy
DistroVariant: ubuntu
ExtraDebuggingInterest: Yes, including running git bisection searches
GraphicsCard:
 Intel Corporation Alder Lake-P Integrated Graphics Controller [8086:46a6] (rev 0c) (prog-if 00 [VGA controller])
   Subsystem: Dell Device [1028:0b1a]
   Subsystem: Dell Device [1028:0b1a]
InstallationDate: Installed on 2022-07-13 (211 days ago)
InstallationMedia: Ubuntu-Server 22.04 LTS "Jammy Jellyfish" - Release amd64 (20220421)
MachineType: Dell Inc. Precision 5570
ProcEnviron:
 TERM=xterm-256color
 PATH=(custom, no user)
 XDG_RUNTIME_DIR=<set>
 LANG=en_US.UTF-8
 SHELL=/bin/bash
ProcKernelCmdLine: BOOT_IMAGE=/vmlinuz-6.0.0-1008-oem root=/dev/mapper/ubuntu--vg-ubuntu--lv ro pcie_aspm=force quiet splash mem_sleep_default=deep vt.handoff=7
SourcePackage: mesa
UpgradeStatus: No upgrade log present (probably fresh install)
dmi.bios.date: 11/21/2022
dmi.bios.release: 1.9
dmi.bios.vendor: Dell Inc.
dmi.bios.version: 1.9.1
dmi.board.name: 03M8N5
dmi.board.vendor: Dell Inc.
dmi.board.version: A00
dmi.chassis.type: 10
dmi.chassis.vendor: Dell Inc.
dmi.modalias: dmi:bvnDellInc.:bvr1.9.1:bd11/21/2022:br1.9:svnDellInc.:pnPrecision5570:pvr:rvnDellInc.:rn03M8N5:rvrA00:cvnDellInc.:ct10:cvr:sku0B1A:
dmi.product.family: Precision
dmi.product.name: Precision 5570
dmi.product.sku: 0B1A
dmi.sys.vendor: Dell Inc.
version.compiz: compiz N/A
version.libdrm2: libdrm2 2.4.113-2~ubuntu0.22.04.1
version.libgl1-mesa-dri: libgl1-mesa-dri 22.2.5-0ubuntu0.1~22.04.1
version.libgl1-mesa-glx: libgl1-mesa-glx 22.2.5-0ubuntu0.1~22.04.1
version.xserver-xorg-core: xserver-xorg-core 2:21.1.3-2ubuntu2.7
version.xserver-xorg-input-evdev: xserver-xorg-input-evdev N/A
version.xserver-xorg-video-ati: xserver-xorg-video-ati 1:19.1.0-2ubuntu1
version.xserver-xorg-video-intel: xserver-xorg-video-intel 2:2.99.917+git20210115-1
version.xserver-xorg-video-nouveau: xserver-xorg-video-nouveau 1:1.0.17-2build1

[Dave Chiluk (chiluk)]

The above referenced commits are committed into mesa 23.0.0. I see references to backports of this onto stable, but I'm not familiar enough with mesa as a project just yet.

[Dave Chiluk (chiluk)]

Looking at mesa git staging/23.0 it looks like 78a75e0d2 and 4c986c58b may also be required.

[Oibaf (oibaf)]

22.3.1+ includes these two commits:
intel: factor out dispatch PS enabling logic
intel: add missing restriction on fragment simd dispatch
They are not in 22.2.x

The other two commits:
intel/common/intel_genX_state.h: Add intel_set_ps_dispatch_state()
intel/blorp: Fix a hang caused by invalid dispatch enables on gfx7
are only in 23.0.

[Launchpad Janitor (janitor)]

Status changed to 'Confirmed' because the bug affects multiple users.

[Timo Aaltonen (tjaalton)]

lunar should have everything

[Utkarsh Gupta (utkarsh)]

Ubuntu 22.10 (Kinetic Kudu) has reached end of life, so this bug will not be fixed for that specific release.

[Oibaf (oibaf)]

Jammy/updates has now the backported fixed package from lunar.

[julien (laurenceau)]

very very annoying bug !
I don't have zoom, but I often have discord and slack opened.

[Oibaf (oibaf)]

Hi julien, the issue was already fixed, make sure to use Ubuntu 22.04 or 23.04 and apply all updates.