software update hangs, can't be closed, you have to restart ubuntu to be able to close it

[Alfonso Araujo Aznar]

I run software update and this problem occurs, I don't know what to do and it won't let me enable ESM infra and ESM apps

ProblemType: Bug
DistroRelease: Ubuntu 22.04
Package: ubuntu-advantage-tools 27.13.2~22.04.1
ProcVersionSignature: Ubuntu 5.15.0-60.66-generic 5.15.78
Uname: Linux 5.15.0-60-generic x86_64
NonfreeKernelModules: wl
ApportVersion: 2.20.11-0ubuntu82.3
Architecture: amd64
CasperMD5CheckMismatches: ./pool/restricted/l/linux-restricted-modules/linux-objects-nvidia-510-5.15.0-43-generic_5.15.0-43.46+1_amd64.deb ./casper/filesystem.squashfs
CasperMD5CheckResult: fail
CurrentDesktop: ubuntu:GNOME
Date: Tue Jan 31 20:42:16 2023
InstallationDate: Installed on 2023-01-08 (24 days ago)
InstallationMedia: Ubuntu 22.04.1 LTS "Jammy Jellyfish" - Release amd64 (20220809.1)
SourcePackage: ubuntu-advantage-tools
UpgradeStatus: No upgrade log present (probably fresh install)
cloud-id.txt-error: Invalid command specified 'cloud-id'.
ua-status.json-error: Failed running command 'pro status --format json' [exit(1)]. Message:

[Lucas Albuquerque Medeiros de Moura (lamoura)]

Hello Alfonso, thanks for reporting this bug.

It seems that this issue is being caused by lock file that is corrupted in the system. We'll work on a fix.

As a temporary workaround, could you please remove `/var/lib/ubuntu-advantage/lock` and run the command again? If this fails, please let us know.