gnome-shell keeps crashing with JS ERROR: Gio.IOErrorEnum: Error removing file $HOME/.config/gnome-shell/extension-updates/EXTENSION_NAME/FILE_PATH: Directory not empty

Bug #1998963 reported by Grizzly(Francis Smit)
16
This bug affects 1 person
Affects Status Importance Assigned to Milestone
gnome-shell (Ubuntu)
New
Undecided
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Bug Description

I upgraded everything a few days ago and it wanted a restart so I restarted when it came back I could login, but it would boot me straight out again back to the display manager,
so I tried a console that was fine, and ssh from another machine that was fine, then I just tried Xorg crashed and said something had gone wrong and gave me a button to log out tried both Xorg and wayland multiple times same problem.

1) $ lsb_release -rd
Description: Ubuntu 22.10
Release: 22.10

2) $ apt-cache policy gnome-shell
gnome-shell:
  Installed: 43.0-1ubuntu2
  Candidate: 43.0-1ubuntu2
  Version table:
 *** 43.0-1ubuntu2 500
        500 http://au.archive.ubuntu.com/ubuntu kinetic/main amd64 Packages
        100 /var/lib/dpkg/status

3) I expected to be able to login as normal

4) I got a crash and booted out

ProblemType: Bug
DistroRelease: Ubuntu 22.10
Package: gnome-shell 43.0-1ubuntu2
ProcVersionSignature: Ubuntu 5.19.0-26.27-generic 5.19.7
Uname: Linux 5.19.0-26-generic x86_64
ApportVersion: 2.23.1-0ubuntu3
Architecture: amd64
CasperMD5CheckResult: pass
Date: Wed Dec 7 07:43:33 2022
DisplayManager: gdm3
InstallationDate: Installed on 2022-04-30 (220 days ago)
InstallationMedia: Ubuntu 22.04 LTS "Jammy Jellyfish" - Release amd64 (20220419)
RelatedPackageVersions: mutter-common 43.0-1ubuntu4
SourcePackage: gnome-shell
UpgradeStatus: No upgrade log present (probably fresh install)

Revision history for this message
Grizzly(Francis Smit) (grizzly-smit) wrote :
Revision history for this message
Grizzly(Francis Smit) (grizzly-smit) wrote :

I did this one using lynx on the box in question hopefully the data will be correct

Revision history for this message
Daniel van Vugt (vanvugt) wrote :

It looks like gnome-shell is repeatedly trying to delete files under /home/grizzlysmit/.config/gnome-shell/extension-updates/ and failing then vanishing (crashing?)

Please try deleting all locally installed extensions:

  cd ~/.config/gnome-shell/extension-updates/
  rm -rf *
  cd ~/.local/share/gnome-shell/
  rm -rf extensions

and then log in again.

Changed in gnome-shell (Ubuntu):
status: New → Incomplete
Revision history for this message
Grizzly(Francis Smit) (grizzly-smit) wrote :

that fixed it now gnome-shell only needs to solve it's crashing on failing to delete problem and this will be solved

summary: - gnome-shell crahing after update
+ gnome-shell keeps crashing with JS ERROR: Gio.IOErrorEnum: Error
+ removing file $HOME/.config/gnome-shell/extension-
+ updates/EXTENSION_NAME/...
Changed in gnome-shell (Ubuntu):
status: Incomplete → New
summary: gnome-shell keeps crashing with JS ERROR: Gio.IOErrorEnum: Error
removing file $HOME/.config/gnome-shell/extension-
- updates/EXTENSION_NAME/...
+ updates/EXTENSION_NAME/FILE_PATH: Directory not empty
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